Duy Long Hotel

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8.5
/10
Very Good
102 reviews

What Guests Say About Their Stay

To Kim H.

10.0
/ 10
The room was very clean. The hot water system was great. The room was closed so even if it was foggy outside, the room was still very warm so I slept very well. The staff were very enthusiastic. I will come back if I have the chance.
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Tran B. Q.

9.7
/ 10
I stayed in a clean, comfortable VIP room. Friendly and enthusiastic worker. The price is also very good, close to the center. Will come back next time.
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LeThiMinhThao

9.4
/ 10
I came to Da Lat during the pink grass season and stayed at Hotel Duy Long. The hotel here is clean, the service is quite good in everything. Moving to places in the city is relatively convenient. If I come, I will stop by this place.
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Adam

10.0
/ 10
Exactly as pictured, i stayed in the VIP room and would definitely recommend spending the bit extra and booking this . Did see the other rooms and whilst they looked good the VIP room offers great value for money . Nice seating area , comfortable bed and really good shower . Friendly service . Is a bit of a walk from town up a hill so just be aware of that . There is a restaurant nearby I think called the motto cafe which is owned by a real nice Australian guy . Happy to stay again . Recommended
In the Area
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02 Trieu Viet Vuong, Ward 4, Da Lat, Lam Dong, Vietnam, 660000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Duy Long Hotel is a hotel is located at Ward 4. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Duy Long Hotel

02 Trieu Viet Vuong, Ward 4, Da Lat, Lam Dong, Vietnam, 660000
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Lobby Duy Long Hotel
Exterior 2 Duy Long Hotel

Discover More About Duy Long Hotel

The Charm of Duy Long Hotel: Your Gateway to Lam Dong's Beauty

Welcome to Duy Long Hotel, a delightful accommodation nestled in the heart of Lam Dong Province, Vietnam. For Australian travellers seeking an authentic and comfortable base to explore this picturesque region, Duy Long Hotel offers a blend of local charm and essential amenities. Whether you're drawn to the cool mountain air, the vibrant coffee culture, or the stunning natural landscapes, Duy Long Hotel provides a welcoming retreat after a day of adventure. Rates at Duy Long Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Duy Long Hotel

Duy Long Hotel is situated in the charming city of Da Lat, often referred to as the "City of Eternal Spring." Located at 02 Triệu Việt Vương, Phường 4, Đà Lạt, Lâm Đồng, Việt Nam, 660000, the hotel offers a convenient base for exploring the region. It's approximately a 30-minute drive from Lien Khuong Airport (DLI), providing easy access for those flying in. The hotel is also within reasonable proximity to the city centre, allowing for exploration of local markets and attractions. The surrounding area is known for its tranquil atmosphere, with lush greenery and a cooler climate, making it perfect for unwinding. You'll find yourself close to scenic walking trails and the vibrant local coffee scene that Da Lat is famous for.

Guest Facilities and Services at Duy Long Hotel

Guest facilities at Duy Long Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel provides essential services to enhance your experience. Enjoy complimentary Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who enjoy starting their day with a good coffee and a bite to eat, the hotel offers breakfast options, reflecting the strong café culture that many Australians appreciate. Secure luggage storage is also available, allowing you to explore freely without the burden of your bags.

Room Information and Stay Experience at Duy Long Hotel

The room types of Duy Long Hotel are thoughtfully appointed to provide a restful sanctuary. Each room is designed with comfort and cleanliness as top priorities, ensuring a pleasant stay. You can expect well-maintained spaces with effective climate control, crucial for enjoying the pleasant Da Lat weather. Bathrooms are kept to a high standard of cleanliness, offering a refreshing experience. While specific room names and sizes are best confirmed directly, the focus is on providing a comfortable and functional space for travellers to relax and recharge after exploring the beautiful surroundings of Lam Dong Province.

Recommended Nearby Dining and Cafes around Duy Long Hotel

Da Lat is renowned for its exceptional culinary scene, and Duy Long Hotel places you in a prime position to experience it. The area surrounding the hotel is dotted with charming cafes serving up excellent coffee, a must for any Australian traveller. You'll find numerous local eateries offering delicious Vietnamese cuisine, from hearty noodle soups to fresh spring rolls. For those who enjoy a leisurely brunch, the local cafes often provide delightful options, echoing the popular brunch culture back home. Exploring the neighbourhood will undoubtedly lead you to hidden gems and bustling local markets where you can sample authentic regional flavours.

Popular Attractions and Activities near Duy Long Hotel

The region around Duy Long Hotel is brimming with attractions that showcase the natural beauty and cultural richness of Lam Dong Province. Here are some popular spots you won't want to miss: * **Dalat Flower Park:** A stunning display of diverse flora, perfect for a leisurely stroll and beautiful photos. * **Xuan Huong Lake:** The picturesque heart of Da Lat, offering serene views and opportunities for boat rides. * **Dalat Railway Station:** A beautifully preserved historic station with unique architecture, often used for scenic train rides. * **Crazy House (Hang Nga Guesthouse):** An eccentric and architecturally unique building that resembles a fairytale dwelling. * **Tuyen Lam Lake:** A tranquil lake surrounded by pine forests, ideal for relaxation and outdoor activities. If you are looking for other activities around Duy Long Hotel, check out the best deals on Traveloka: Recommended activities in Da Lat!

How to Get to Duy Long Hotel from the Airport

Navigating your journey from Lien Khuong Airport (DLI) to Duy Long Hotel is straightforward, with several convenient options available. Understanding how to get to Duy Long Hotel is key to a smooth arrival. * **Airport Link Trains/Buses:** While direct airport link trains are not a feature of DLI, there are often shuttle bus services that connect the airport to the city centre, from where you can take a short taxi or rideshare to the hotel. * **Public Metered Taxis:** Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can also opt for rideshare services, which offer a convenient and often cost-effective way to reach your destination. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Duy Long Hotel

Duy Long Hotel stands out as an excellent choice for Australian travellers looking for a comfortable, well-located, and welcoming stay in Lam Dong Province. Its key highlights include: * **Prime Location:** Situated in the charming city of Da Lat, offering easy access to local attractions and the vibrant coffee culture. * **Comfortable Amenities:** Well-appointed rooms with effective climate control and clean facilities ensure a relaxing stay. * **Friendly Service:** A dedicated 24-hour front desk is always ready to assist, providing peace of mind. * **Convenient Access:** Proximity to essential transport links makes exploring the region effortless. Ready to experience the charm of Lam Dong? Check room availability at Duy Long Hotel and Book Duy Long Hotel today through Traveloka for a seamless booking experience. Book budget hotels in Lam Dong Province, Lam Dong and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Duy Long Hotel

Bar, Cafe and Lounge Duy Long Hotel
Bar, Cafe and Lounge
Functional Hall Duy Long Hotel
Functional Hall
Common Space Duy Long Hotel
Common Space
Lobby Duy Long Hotel
Lobby
Exterior Duy Long Hotel
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Garage
  • Bus/truck parking
  • Secure parking
  • Valet parking

General

  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Recreation room
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Things to Do

  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Duy Long Hotel

Important Note

Guests are required to contact the accommodation at least 24 hours prior to arrival for better preparation and a seamless check-in experience

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Chính sách trẻ em: - Tối đa 1 (một) em bé dưới 6 (sáu) tuổi nghỉ cùng giường với bố mẹ không tính phí. - Trẻ em từ 6 (sáu) đến 11 (mười một) tuổi phải trả phụ thu theo qui định của khách sạn tại thời điểm nhận phòng là 100.000 VND vào ngày thường và 200.000 VND giai đoạn Lễ Tết cho mỗi bé - Trẻ từ 12 tuổi trở lên sẽ được tính như người lớn. Child policy: - Maximum 1 (one) child under 6 (six) ages sharing existing bed with parents without surcharge. - Children from 6 (six) to 11 (eleven) ages sharing existing bed with parents shall be charged VND 100,000 and VND 200,000 during public holiday or Tet per child upon check in. - Children from 12 (twelve) years old shall be charged as adults.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Duy Long Hotel
39
Number of floors in Duy Long Hotel
5
Another facilities in Duy Long Hotel
Concierge, Money changer, Early Check-in, Express check-in, Express check-out

Frequently asked questions about Duy Long Hotel

What are available facilities at Duy Long Hotel?
There are top facilites at Duy Long Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Duy Long Hotel?
The standard check-in time at Duy Long Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Duy Long Hotel?
Duy Long Hotel has a 2.0-star rating.
How many floors does Duy Long Hotel have?
Duy Long Hotel has 5.
How many rooms are available at Duy Long Hotel?
Duy Long Hotel has 39.
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Duy Long Hotel reviews and ratings

Overall Ratings & Reviews Duy Long Hotel

Traveloka (99)
Other sources (3)
8.6
Very Good
From 99 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Duy Long Hotel
All
Distance to City Center (9)
Room Space (8)
Staff Friendliness (6)
Family Friendly (5)
Bedroom (5)
Bathroom (5)
Accessibility (4)
Surroundings (3)
Ambiance (3)
Hotel Area (3)
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Traveller Reviews Duy Long Hotel

Number of reviews per page
20
40
Customer reviews
Nguyen K. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Dalat is definitely a worthwhile choice for anyone visiting the city.
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dang t. v.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The reception staff were enthusiastic and friendly.
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2 people find it helpful
Kharchenko V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff were friendly. The room was good, but there was no AC.
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TRAN T. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The rooms are nice, quiet, and reasonably priced.
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2 people find it helpful
Huynh T. N. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Enjoying the Dalat experience with an amazing view and a spacious, clean room.
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1 people find it helpful
V***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 28 week(s) ago
My experience at this hotel was truly unsatisfactory. First, there was the issue with car rental. I had initially arranged to rent a car for the following morning and agreed on a specific price. However, the next morning, the hotel informed me that there were no cars available for rent. What's even worse is that there was no clear apology; instead, there was a lot of shifting of responsibility between the reception staff on different shifts. Later, the hotel helped me contact an outside car rental company, but showed no willingness to cover the price difference. Furthermore, the rental time calculation wasn't clearly explained from the start. I rented a car from 10 AM today to 10 AM tomorrow, but was charged for a day and a half without any prior explanation. The next problem was the laundry service. When I brought down my laundry, I submitted two socks, but only received one. I complained to the reception, but both the reception and the laundry staff insisted from the beginning that they only received one sock and said they had checked the security camera footage. However, the matter was not resolved clearly; the explanations were evasive and did not lead to a concrete conclusion. When I asked about the final solution, the reception staff became inappropriate and only asked how much the sock cost to compensate for the difference, without offering any apology. Both the reception staff and the laundry staff displayed unprofessional behavior. I hope the hotel will improve its work procedures and service attitude to avoid similar unpleasant experiences for future guests.
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5 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
It's suitable for the price, but the bathroom/toilet is too small.
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4 people find it helpful
Pham H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Come and try it out, the receptionist is friendly, the room is neat and tidy, close to the center, convenient to travel, very satisfied.
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1 people find it helpful
To Kim H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The room was very clean. The hot water system was great. The room was closed so even if it was foggy outside, the room was still very warm so I slept very well. The staff were very enthusiastic. I will come back if I have the chance.
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+5
6 people find it helpful
Thuy T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
Overall everything is fine, airy space, I really like staying here many times!
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4 people find it helpful
Isabella P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 56 week(s) ago
The support staff is fast and enthusiastic. The advice is honest so I like it very much. I have been here many times for many years. Reasonable price, super rcm VIP room for a great view!
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3 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Friendly staff, close to the center and airy
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3 people find it helpful
Nhu P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 61 week(s) ago
I went with my family and booked 2 VIP rooms. 1 room with a nice view will be a bit sunny, and the room with a view overlooking the house next door will be less sunny and colder. The hotel has parking, near the center, the hotel has 2 fronts so there are 2 very convenient entrances. The downside is that the toilet drains a bit slowly. I read about the bed sheets in previous reviews. It was quite confusing. But before arriving, the receptionist told me not to wear makeup, put my suitcase on the bed and make it dirty or there would be an extra charge (I found it very decent and polite). When checking in, the bed sheets had a few light ink stains. I was afraid that the hotel would set it up like the previous reviews said, but when checking out, I was not overcharged or asked to pay for the bed sheets. Those people must have made it really dirty for the hotel to charge me like that. So you guys should boldly book the hotel. I think everything is ok.
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6 people find it helpful
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 88 week(s) ago
The hotel is okay, the room is just enough, not too small or too big, quite clean, however, because it was the weekend, there were too many cars coming and going, so it was a bit inconvenient to get around.
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6 people find it helpful
N***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 89 week(s) ago
The room had a very unpleasant musty smell, the water tank was stuck and could not be used. The staff did not clean the room, so they went to ask and said there were too many guests so they could not clean it in time. The receptionist had a very unpleasant attitude, the hotel forced the guest to pay for damaging the equipment when the equipment was already broken. Everyone should not come here.
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8 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 89 week(s) ago
The bed smelled musty, the curtains were dirty with mold stains and a bad smell. The soundproofing was very poor. The hotel staff cleaned the room carelessly, using the excuse that there were too many guests and they didn’t have enough time to clean the room. The equipment in the room had been broken for a long time, but when checking out, they forced the guests to pay for it. There are too many reasons not to come back to this place. Everyone who stays here should be careful or they will be forced to pay an unreasonable fine.
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7 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 92 week(s) ago
The hotel is very enthusiastic with guests. The room is very ok, tidy, large wardrobe can hold a lot of clothes, free drinking water for guests 2 bottles per day.
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2 people find it helpful
P***N
icon-origin-TRAVELOKA
5.4
/10
Reviewed 116 week(s) ago
Extremely bad vacation at this DuyLong hotel. Booked a room one way and checked in another. I deliberately spent more money to book the hotel's highest class room like the hotel photo posted on the app. . That the room I saw a photo of on the hotel's app must have a very open view of the city from above. However, the hotel let me check in to a room where the view was completely obscured by another high-rise roof. The view I saw was just the roof covering it and it was very stuffy. After that, I called the hotel to ask for a change, and the hotel said, "Hey, I gave you the correct room category. It's not wrong for you to ask me to change." I said that the room I booked in the photo had a very clear view, why was my room's view obscured like that, but the hotel still said I had assigned the correct room category to you so I couldn't change it, the guest was staying. Ok, I thought it was a mistake because there was a guest in front of me, so I didn't accept it, but a moment later when I opened my room, the room next to me accidentally happened to be the same room type as I booked. The room attendants were already asking for it. I knew there was no one there. I called the hotel again and didn't know if the receptionist answered the phone or the hotel owner, but the female voice talking to the guests was very rude. Said "I won't change it, I'll give it to you." right room for you", I just said where is there a guest who doesn't give me the exact room I ordered? If I didn't happen to see that room open and there was no one, I would have thought there was a guest staying. It's true and the amount of money I agreed to spend was received for a room with no view. While I booked 2 rooms, 2 families and guests all delivered 2 rooms that were obscured by the roof. While the other 2 rooms had beautiful views, they were not given. Is that a bad idea? Then they denied it because the room was damaged and could not be given to me. I said, why don't you just say it from the beginning and lie that guests are staying there without saying anything wrong? After that, they had a lot of arguments, talking like they wanted to eat me alive, like if you don't stay, then leave your mother alone, I'll give you the room now. I have to try to contact traveloka to resolve it for me. It wasn't until the next day that it gave me the exact room I booked. Business was so great.
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24 people find it helpful
Trong D. V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 124 week(s) ago
Phòng đặt có cửa sổ nhưng đến giao phòng cửa lấy sáng không phải cửa sổ. phòng như cái tù. trong phòng thì có cây chặn cửa giữa phòng làm giống cái bẩy. đi vấp té lóc luôn móng chân.
16 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Phòng sạch sẽ, đậu xe rộng rãi
6 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Duy Long Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Duy Long Hotel

Traveloka (99)
Other sources (3)
8.6
Very Good
From 99 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Duy Long Hotel
All
Distance to City Center (9)
Room Space (8)
Staff Friendliness (6)
Family Friendly (5)
Bedroom (5)
Bathroom (5)
Accessibility (4)
Surroundings (3)
Ambiance (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Duy Long Hotel

Number of reviews per page
20
40
Customer reviews
Nguyen K. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Dalat is definitely a worthwhile choice for anyone visiting the city.
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Find this review helpful?
dang t. v.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The reception staff were enthusiastic and friendly.
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2 people find it helpful
Kharchenko V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff were friendly. The room was good, but there was no AC.
Find this review helpful?
Profile Picture
TRAN T. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The rooms are nice, quiet, and reasonably priced.
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2 people find it helpful
Huynh T. N. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Enjoying the Dalat experience with an amazing view and a spacious, clean room.
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1 people find it helpful
V***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 28 week(s) ago
My experience at this hotel was truly unsatisfactory. First, there was the issue with car rental. I had initially arranged to rent a car for the following morning and agreed on a specific price. However, the next morning, the hotel informed me that there were no cars available for rent. What's even worse is that there was no clear apology; instead, there was a lot of shifting of responsibility between the reception staff on different shifts. Later, the hotel helped me contact an outside car rental company, but showed no willingness to cover the price difference. Furthermore, the rental time calculation wasn't clearly explained from the start. I rented a car from 10 AM today to 10 AM tomorrow, but was charged for a day and a half without any prior explanation. The next problem was the laundry service. When I brought down my laundry, I submitted two socks, but only received one. I complained to the reception, but both the reception and the laundry staff insisted from the beginning that they only received one sock and said they had checked the security camera footage. However, the matter was not resolved clearly; the explanations were evasive and did not lead to a concrete conclusion. When I asked about the final solution, the reception staff became inappropriate and only asked how much the sock cost to compensate for the difference, without offering any apology. Both the reception staff and the laundry staff displayed unprofessional behavior. I hope the hotel will improve its work procedures and service attitude to avoid similar unpleasant experiences for future guests.
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5 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
It's suitable for the price, but the bathroom/toilet is too small.
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4 people find it helpful
Pham H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Come and try it out, the receptionist is friendly, the room is neat and tidy, close to the center, convenient to travel, very satisfied.
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1 people find it helpful
To Kim H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The room was very clean. The hot water system was great. The room was closed so even if it was foggy outside, the room was still very warm so I slept very well. The staff were very enthusiastic. I will come back if I have the chance.
Translated by Google Icon
See original
+5
6 people find it helpful
Thuy T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
Overall everything is fine, airy space, I really like staying here many times!
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4 people find it helpful
Isabella P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 56 week(s) ago
The support staff is fast and enthusiastic. The advice is honest so I like it very much. I have been here many times for many years. Reasonable price, super rcm VIP room for a great view!
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3 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Friendly staff, close to the center and airy
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3 people find it helpful
Nhu P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 61 week(s) ago
I went with my family and booked 2 VIP rooms. 1 room with a nice view will be a bit sunny, and the room with a view overlooking the house next door will be less sunny and colder. The hotel has parking, near the center, the hotel has 2 fronts so there are 2 very convenient entrances. The downside is that the toilet drains a bit slowly. I read about the bed sheets in previous reviews. It was quite confusing. But before arriving, the receptionist told me not to wear makeup, put my suitcase on the bed and make it dirty or there would be an extra charge (I found it very decent and polite). When checking in, the bed sheets had a few light ink stains. I was afraid that the hotel would set it up like the previous reviews said, but when checking out, I was not overcharged or asked to pay for the bed sheets. Those people must have made it really dirty for the hotel to charge me like that. So you guys should boldly book the hotel. I think everything is ok.
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6 people find it helpful
H***h
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Staycation
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9.4
/10
Reviewed 88 week(s) ago
The hotel is okay, the room is just enough, not too small or too big, quite clean, however, because it was the weekend, there were too many cars coming and going, so it was a bit inconvenient to get around.
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6 people find it helpful
N***n
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5.0
/10
Reviewed 89 week(s) ago
The room had a very unpleasant musty smell, the water tank was stuck and could not be used. The staff did not clean the room, so they went to ask and said there were too many guests so they could not clean it in time. The receptionist had a very unpleasant attitude, the hotel forced the guest to pay for damaging the equipment when the equipment was already broken. Everyone should not come here.
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8 people find it helpful
N***n
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Staycation
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5.3
/10
Reviewed 89 week(s) ago
The bed smelled musty, the curtains were dirty with mold stains and a bad smell. The soundproofing was very poor. The hotel staff cleaned the room carelessly, using the excuse that there were too many guests and they didn’t have enough time to clean the room. The equipment in the room had been broken for a long time, but when checking out, they forced the guests to pay for it. There are too many reasons not to come back to this place. Everyone who stays here should be careful or they will be forced to pay an unreasonable fine.
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7 people find it helpful
T***g
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Staycation
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10.0
/10
Reviewed 92 week(s) ago
The hotel is very enthusiastic with guests. The room is very ok, tidy, large wardrobe can hold a lot of clothes, free drinking water for guests 2 bottles per day.
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2 people find it helpful
P***N
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5.4
/10
Reviewed 116 week(s) ago
Extremely bad vacation at this DuyLong hotel. Booked a room one way and checked in another. I deliberately spent more money to book the hotel's highest class room like the hotel photo posted on the app. . That the room I saw a photo of on the hotel's app must have a very open view of the city from above. However, the hotel let me check in to a room where the view was completely obscured by another high-rise roof. The view I saw was just the roof covering it and it was very stuffy. After that, I called the hotel to ask for a change, and the hotel said, "Hey, I gave you the correct room category. It's not wrong for you to ask me to change." I said that the room I booked in the photo had a very clear view, why was my room's view obscured like that, but the hotel still said I had assigned the correct room category to you so I couldn't change it, the guest was staying. Ok, I thought it was a mistake because there was a guest in front of me, so I didn't accept it, but a moment later when I opened my room, the room next to me accidentally happened to be the same room type as I booked. The room attendants were already asking for it. I knew there was no one there. I called the hotel again and didn't know if the receptionist answered the phone or the hotel owner, but the female voice talking to the guests was very rude. Said "I won't change it, I'll give it to you." right room for you", I just said where is there a guest who doesn't give me the exact room I ordered? If I didn't happen to see that room open and there was no one, I would have thought there was a guest staying. It's true and the amount of money I agreed to spend was received for a room with no view. While I booked 2 rooms, 2 families and guests all delivered 2 rooms that were obscured by the roof. While the other 2 rooms had beautiful views, they were not given. Is that a bad idea? Then they denied it because the room was damaged and could not be given to me. I said, why don't you just say it from the beginning and lie that guests are staying there without saying anything wrong? After that, they had a lot of arguments, talking like they wanted to eat me alive, like if you don't stay, then leave your mother alone, I'll give you the room now. I have to try to contact traveloka to resolve it for me. It wasn't until the next day that it gave me the exact room I booked. Business was so great.
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24 people find it helpful
Trong D. V.
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5.1
/10
Reviewed 124 week(s) ago
Phòng đặt có cửa sổ nhưng đến giao phòng cửa lấy sáng không phải cửa sổ. phòng như cái tù. trong phòng thì có cây chặn cửa giữa phòng làm giống cái bẩy. đi vấp té lóc luôn móng chân.
16 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Phòng sạch sẽ, đậu xe rộng rãi
6 people find it helpful
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