Elephants Hotel

Hotels
Preferred Partner Plus
Finding rooms for you...
8.7
/10
Very Good
116 reviews

What Guests Say About Their Stay

T***h

10.0
/ 10
The staff were friendly and very enthusiastic.
See original

P***m

10.0
/ 10
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
See original

Nguyen Anh Huy Pham

10.0
/ 10
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
See original

Nguyen T. N. T.

8.5
/ 10
Wonderful With a vacation in the romantic and poetic land of Buon Me. The hotel is new and clean. The staff is lovely and enthusiastic.
See original

TRUONG T. T. H.

9.1
/ 10
Clean room, new furniture, soft pillows and mattress. Good hotel facilities.
See original
In the Area
See Map
142 Phan Chu Trinh, Buon Ma Thuot, Dak Lak, Vietnam, 63000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Elephants Hotel is a good choice when you are visiting Thang Loi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Elephants Hotel

142 Phan Chu Trinh, Buon Ma Thuot, Dak Lak, Vietnam, 63000
Discover More Places
Lobby Elephants Hotel
Lobby 2 Elephants Hotel

Discover More About Elephants Hotel

The Charm of Elephants Hotel in Dak Lak Province

For Australian travellers seeking an authentic and comfortable base in the heart of Vietnam's Central Highlands, Elephants Hotel in Dak Lak Province offers a welcoming retreat. Nestled amidst the unique landscapes and rich cultural tapestry of Dak Lak, this hotel provides a perfect blend of local charm and modern convenience. Rates at Elephants Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Elephants Hotel

Elephants Hotel is situated in Buon Ma Thuot City, the vibrant capital of Dak Lak Province. Located at 142 Phan Chu Trinh, Buôn Ma Thuột, Đắk Lắk, Việt Nam, 63000, the hotel offers a convenient base for exploring the region. It's approximately a 15-minute drive from the city centre, placing you within easy reach of local markets, administrative buildings, and cultural sites. The surrounding area is known for its friendly atmosphere, with local eateries and shops dotted around, offering a glimpse into daily life. While not directly on a major public transport route, taxis and rideshare services are readily available for seamless travel to and from the city centre and further afield. For those arriving by air, Buon Ma Thuot Airport is a manageable drive away, making your journey to Elephants Hotel straightforward.

Guest Facilities and Services at Elephants Hotel

Guest facilities at Elephants Hotel are designed to ensure a comfortable and convenient stay for all visitors. The hotel prides itself on providing essential amenities that cater to the needs of modern travellers. You'll find a helpful 24-hour front desk, ready to assist with any queries or requests you may have throughout your stay. Complimentary Wi-Fi is available, keeping you connected. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of great coffee is a welcome touch for many. Secure luggage storage is also provided, allowing you to explore the area freely without worry.

Room Information and Stay Experience at Elephants Hotel

The Room types of Elephants Hotel are thoughtfully appointed to provide a restful sanctuary after a day of exploration. While specific room names and sizes are best confirmed directly, the hotel generally offers a range of comfortable accommodations designed to suit various traveller needs. Guests can expect clean and well-maintained rooms, featuring comfortable bedding and effective climate control to ensure a pleasant temperature regardless of the weather outside. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. The focus is on creating a peaceful environment where you can truly unwind and recharge.

Recommended Nearby Dining and Cafes around Elephants Hotel

Buon Ma Thuot City boasts a burgeoning food scene, and Elephants Hotel is well-positioned to let you experience it. Within a short distance, you'll discover a variety of local eateries serving up delicious Vietnamese cuisine, from hearty noodle soups to flavourful stir-fries. The region is also known for its coffee culture, with numerous cafes offering expertly brewed local beans – a must-try for any coffee enthusiast. For a taste of local life, explore the nearby markets where you can sample regional specialties and fresh produce. Whether you're after a quick bite or a leisurely meal, the area around Elephants Hotel provides ample opportunities to savour the local flavours.

Popular Attractions and Activities near Elephants Hotel

Dak Lak Province is rich in natural beauty and cultural heritage, offering a wealth of attractions for visitors. Near Elephants Hotel, you can explore:

  • Buon Ma Thuot Waterfall:

    A stunning natural spectacle showcasing the power and beauty of the region's waterways.
  • Lak Lake:

    The largest natural freshwater lake in Vietnam, offering opportunities for boat trips and experiencing local M'Nong ethnic minority culture.
  • Dray Nur Waterfall:

    One of the most impressive waterfalls in the region, with a powerful cascade and surrounding lush greenery.
  • Vietnam's Central Highlands Museum:

    Delve into the history, culture, and ethnography of the diverse ethnic groups inhabiting the highlands.
  • Coffee Plantations:

    Dak Lak is Vietnam's coffee capital, and visiting a local plantation offers insight into the coffee-making process and a chance to sample fresh brews.
If you are looking for other activities around Elephants Hotel, check out the best deals on Traveloka: Recommended activities in Buon Ma Thuot City!

How to Get to Elephants Hotel from the Airport

Getting to Elephants Hotel from Buon Ma Thuot Airport is a straightforward process with several convenient options. For those looking for a direct and efficient journey, the airport offers various transportation methods.

  • Airport Link Trains/Shuttles:

    While specific airport shuttle services may vary, check for any official airport-provided transport that connects to the city centre.
  • Public Metered Taxis:

    Metered taxis are readily available at the airport and offer a reliable way to reach your destination. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for a convenient and often cost-effective journey.
For a hassle-free start to your trip, consider pre-booking your Airport transfer service or arranging your Elephants Hotel airport transfer in advance.

Summary of Why You Should Choose Elephants Hotel

Elephants Hotel in Dak Lak Province stands out as an excellent choice for Australian travellers seeking a blend of comfort, convenience, and local immersion. Its strategic location in Buon Ma Thuot City provides easy access to the region's natural wonders and cultural sites. The hotel's commitment to providing essential guest facilities, including a 24-hour front desk and reliable Wi-Fi, ensures a smooth and enjoyable stay. The comfortable rooms, equipped with effective climate control, offer a perfect place to relax.

  • Prime location in Buon Ma Thuot City, Dak Lak Province.
  • Friendly and helpful service from the 24-hour front desk.
  • Comfortable and clean rooms with essential amenities.
  • Proximity to local dining, cafes, and vibrant markets.
  • Easy access to popular attractions and natural landscapes.
Ready to experience the charm of Dak Lak?

Check room availability at Elephants Hotel

and

Book Elephants Hotel

today through Traveloka for a memorable Vietnamese adventure.
Book budget hotels in Dak Lak Province, Dak Lak
Easily book domestic and international flights at low prices

All facilities in Elephants Hotel

Bar, Cafe and Lounge Elephants Hotel
Bar, Cafe and Lounge
Swimming Pool Elephants Hotel
Swimming Pool
Entertainment Facility Elephants Hotel
Entertainment Facility
Functional Hall Elephants Hotel
Functional Hall
Lobby Elephants Hotel
Lobby

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Non-smoking room

Hotel Services

  • Early Check-in
  • Front desk
  • Late check-out
  • 24-hour Receptionist

In-room Facilities

  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Breakfast and dinner
  • Dining area

Business Facilities

  • Business center
  • Conference room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Elephants Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

- Mien phi phu thu cho tre tu 0 den 5 tuoi - Khach san se ap dung phu thu doi voi tre tu 6 den 11 tuoi. Phu thu an sang 120,000/ be (toi da 2 be). - Khach san se ap dung phu thu nguoi lon doi voi Khach tu 12 tuoi nhu phi ke them giuong phu 350,000/ be (Ngoai so luong nguoi duoc quy dinh trong phong) *** Doi voi cac yeu cau dac biet lien quan den giuong phu, chinh sach chi tiet. Quy Khach vui long lien he Khach san/Noi o truoc ngay nhan phong - Maximum 1 (one) child under 6 ages sharing existing bed with parents without surcharge. - Children from 6 to 11 ages sharing existing bed with parents shall be charged. - Children from 12 years old shall be charged as adults. *** All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 09:30.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elephants Hotel
144
Number of floors in Elephants Hotel
14
Another facilities in Elephants Hotel
Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Breakfast restaurant

Frequently asked questions about Elephants Hotel

What are available facilities at Elephants Hotel?
There are top facilites at Elephants Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elephants Hotel?
The standard check-in time at Elephants Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elephants Hotel provide breakfast?
Yes, Elephants Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elephants Hotel?
Elephants Hotel has a 3.5-star rating.
How many floors does Elephants Hotel have?
Elephants Hotel has 14.
See All

Elephants Hotel reviews and ratings

Overall Ratings & Reviews Elephants Hotel

Traveloka (115)
Other sources (1)
8.8
Very Good
From 115 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.6

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Elephants Hotel
All
Distance to City Center (6)
Room Space (6)
Staff Friendliness (5)
Bathroom (5)
Family Friendly (4)
Bedroom (4)
Taste (4)
Accessibility (3)
Wifi (3)
Ambiance (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Elephants Hotel

Number of reviews per page
20
40
Customer reviews
P***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff were friendly and polite, and the hotel was conveniently located near the city center, making it suitable for everyone.
Translated by Google Icon
See original
Find this review helpful?
T***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
Felt like a 2 or 3-star rather than 4. Room is just okay, interior needs upgrading and better maintenance. Staff is a bit off, no welcoming at the lobby and not very active.
Find this review helpful?
Thùy L. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
The reception staff were lovely, but the breakfast servers weren't very good.
Translated by Google Icon
See original
Find this review helpful?
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff were friendly and very enthusiastic.
Translated by Google Icon
See original
1 people find it helpful
T***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
That's fine, my house accommodates many people but it's still comfortable.
Translated by Google Icon
See original
1 people find it helpful
Pham T. P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Clean and nice hotel. Good food. Will stay again next time.
Translated by Google Icon
See original
Find this review helpful?
Truong T. M. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Always satisfied when staying here. Nice hotel, clean, room suitable for needs.
Translated by Google Icon
See original
Find this review helpful?
Đ***ỗ
icon-origin-TRAVELOKA
8.2
/10
Reviewed 56 week(s) ago
Everything is ok, close to the center, elevator is a bit slow, good service staff
Translated by Google Icon
See original
1 people find it helpful
Nhung Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Polite staff, very large swimming pool, fully equipped hotel with reasonable price.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ha Thi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The staff are very friendly and helpful. The breakfast is delicious and the service is very good.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 74 week(s) ago
The bathroom is too small and inconvenient, everything else is good
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 74 week(s) ago
Everything is good except the bathroom is too small, the door is small, if someone is big it will be a bit difficult,
Translated by Google Icon
See original
2 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Pham T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Khách sạn ngay trung tâm, đi lại thuận tiện, vệ sinh tốt, nhân viên nhiệt tình, view phòng không được đẹp 🤣
2 people find it helpful
D***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 125 week(s) ago
đồ ăn ít mà phụ thu 2 đứa trẻ 100k/ng 1 ngày
3 people find it helpful
Do Thai B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 127 week(s) ago
Khách sạn 4 sao xịn có ăn sáng, hồ bơi, gym, spa, khu vui chơi trẻ em, nhân viên lễ tân, buồng phòng vui vẻ thân thiện. Phòng ốc sạch sẽ, tiện nghi mới, đầy đủ, rộng, nệm hơi mềm. Chỗ để xe rộng, thoáng, không có thẻ xe, nhân viên tự nhớ và canh xe. Buffet sáng ít món, không đa dạng, ăn tạm cho no, không đặc biệt.
+2
2 people find it helpful
Ngoc Quynh Mai Nguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Khách sạn ở vị trí tốt, phòng đẹp, giường rất êm, sạch sẽ. Nhân viên thân thiện
1 people find it helpful
Nguyen Anh Huy Pham
icon-origin-TRAVELOKA
10.0
/10
Reviewed 149 week(s) ago
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
Translated by Google Icon
See original
3 people find it helpful
Le Thi T. T.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 149 week(s) ago
Khách sạn được lợi thế gần trung tâm và có vẻ vừa trùng tu nhưng gạch sàn nhà vệ sinh rất trơn trượt khi ướt, có gắn bản warning sàn trơn trượt là hiểu. Bên cạnh đó thì mình chê toàn tập: 1. Máy lạnh tự động tắt sau 2-3 tiếng. Nhân viên lên kiểm báo là do ai đó bấm hẹn giờ và chỉnh lại. Nhưng đêm sau vẫn tắt 3-4 lần trong đêm làm nóng không ngủ được phải mò dậy bật. Rất là phiền. 2. Bellman lơ là không take care khách. Từ hôm mình đến chỉ có anh bảo vệ hầm xe xách giúp vali. Nhưng mà kiểu ra vô khách sạn như không có 1 sự chào đón nào. Bellman chỉ lo bu vào quầy lễ tân tám, hóng chuyện. Nói chuyện với khách không lịch sự. không làm đúng trách nhiệm. Làm xấu mặt khách sạn. (Mình gặp 2 anh bellman, anh mình nói đến thì là người to con hơn) 3. Khoả cửa chỗ quẹt thẻ từ hết pin. Tụi mình đi xuống lễ tân lần 2 thì mới có 1 anh kĩ thuận lên thay pin cửa. Trong khi lần 1 đã báo là quẹt máy không có tín hiệu, nhưng đến lần 2 báo lại thì mới nhận ra. Trong khi mình gấp trả phòng. Phải đợi hết gần 30' cho vấn đề này. Tóm lại khách sạn cần xem lại cách quản lý cũng như quán triệt tư tưởng nhân viên. không bao giờ muốn quay lại cũng như người thân mình cũng khuyên đừng bao giờ chọn khách sạn này khi đến BMT.
Read More
2 people find it helpful
nhi h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 152 week(s) ago
- Khu vực nhà hàng phục vụ ăn sáng rất tệ, mọi sự chuẩn bị không đúng như thông báo và nhân viên không muốn quan tâm đến khách. - Lễ tân và nhân viên buông phục vụ rất tốt
3 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Elephants Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Elephants Hotel

Traveloka (115)
Other sources (1)
8.8
Very Good
From 115 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.6

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Elephants Hotel
All
Distance to City Center (6)
Room Space (6)
Staff Friendliness (5)
Bathroom (5)
Family Friendly (4)
Bedroom (4)
Taste (4)
Accessibility (3)
Wifi (3)
Ambiance (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Elephants Hotel

Number of reviews per page
20
40
Customer reviews
P***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff were friendly and polite, and the hotel was conveniently located near the city center, making it suitable for everyone.
Translated by Google Icon
See original
Find this review helpful?
T***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
Felt like a 2 or 3-star rather than 4. Room is just okay, interior needs upgrading and better maintenance. Staff is a bit off, no welcoming at the lobby and not very active.
Find this review helpful?
Thùy L. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
The reception staff were lovely, but the breakfast servers weren't very good.
Translated by Google Icon
See original
Find this review helpful?
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff were friendly and very enthusiastic.
Translated by Google Icon
See original
1 people find it helpful
T***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
That's fine, my house accommodates many people but it's still comfortable.
Translated by Google Icon
See original
1 people find it helpful
Pham T. P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Clean and nice hotel. Good food. Will stay again next time.
Translated by Google Icon
See original
Find this review helpful?
Truong T. M. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Always satisfied when staying here. Nice hotel, clean, room suitable for needs.
Translated by Google Icon
See original
Find this review helpful?
Đ***ỗ
icon-origin-TRAVELOKA
8.2
/10
Reviewed 56 week(s) ago
Everything is ok, close to the center, elevator is a bit slow, good service staff
Translated by Google Icon
See original
1 people find it helpful
Nhung Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Polite staff, very large swimming pool, fully equipped hotel with reasonable price.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ha Thi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The staff are very friendly and helpful. The breakfast is delicious and the service is very good.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 74 week(s) ago
The bathroom is too small and inconvenient, everything else is good
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 74 week(s) ago
Everything is good except the bathroom is too small, the door is small, if someone is big it will be a bit difficult,
Translated by Google Icon
See original
2 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Pham T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Khách sạn ngay trung tâm, đi lại thuận tiện, vệ sinh tốt, nhân viên nhiệt tình, view phòng không được đẹp 🤣
2 people find it helpful
D***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 125 week(s) ago
đồ ăn ít mà phụ thu 2 đứa trẻ 100k/ng 1 ngày
3 people find it helpful
Do Thai B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 127 week(s) ago
Khách sạn 4 sao xịn có ăn sáng, hồ bơi, gym, spa, khu vui chơi trẻ em, nhân viên lễ tân, buồng phòng vui vẻ thân thiện. Phòng ốc sạch sẽ, tiện nghi mới, đầy đủ, rộng, nệm hơi mềm. Chỗ để xe rộng, thoáng, không có thẻ xe, nhân viên tự nhớ và canh xe. Buffet sáng ít món, không đa dạng, ăn tạm cho no, không đặc biệt.
+2
2 people find it helpful
Ngoc Quynh Mai Nguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Khách sạn ở vị trí tốt, phòng đẹp, giường rất êm, sạch sẽ. Nhân viên thân thiện
1 people find it helpful
Nguyen Anh Huy Pham
icon-origin-TRAVELOKA
10.0
/10
Reviewed 149 week(s) ago
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
Translated by Google Icon
See original
3 people find it helpful
Le Thi T. T.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 149 week(s) ago
Khách sạn được lợi thế gần trung tâm và có vẻ vừa trùng tu nhưng gạch sàn nhà vệ sinh rất trơn trượt khi ướt, có gắn bản warning sàn trơn trượt là hiểu. Bên cạnh đó thì mình chê toàn tập: 1. Máy lạnh tự động tắt sau 2-3 tiếng. Nhân viên lên kiểm báo là do ai đó bấm hẹn giờ và chỉnh lại. Nhưng đêm sau vẫn tắt 3-4 lần trong đêm làm nóng không ngủ được phải mò dậy bật. Rất là phiền. 2. Bellman lơ là không take care khách. Từ hôm mình đến chỉ có anh bảo vệ hầm xe xách giúp vali. Nhưng mà kiểu ra vô khách sạn như không có 1 sự chào đón nào. Bellman chỉ lo bu vào quầy lễ tân tám, hóng chuyện. Nói chuyện với khách không lịch sự. không làm đúng trách nhiệm. Làm xấu mặt khách sạn. (Mình gặp 2 anh bellman, anh mình nói đến thì là người to con hơn) 3. Khoả cửa chỗ quẹt thẻ từ hết pin. Tụi mình đi xuống lễ tân lần 2 thì mới có 1 anh kĩ thuận lên thay pin cửa. Trong khi lần 1 đã báo là quẹt máy không có tín hiệu, nhưng đến lần 2 báo lại thì mới nhận ra. Trong khi mình gấp trả phòng. Phải đợi hết gần 30' cho vấn đề này. Tóm lại khách sạn cần xem lại cách quản lý cũng như quán triệt tư tưởng nhân viên. không bao giờ muốn quay lại cũng như người thân mình cũng khuyên đừng bao giờ chọn khách sạn này khi đến BMT.
Read More
2 people find it helpful
nhi h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 152 week(s) ago
- Khu vực nhà hàng phục vụ ăn sáng rất tệ, mọi sự chuẩn bị không đúng như thông báo và nhân viên không muốn quan tâm đến khách. - Lễ tân và nhân viên buông phục vụ rất tốt
3 people find it helpful
Number of reviews per page
20
40