Elephants Hotel

Hotels
8.7
/10
Very Good
108 reviews

What Guests Say About Their Stay

T***h

10.0
/ 10
The staff were friendly and very enthusiastic.
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P***m

10.0
/ 10
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
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Nguyen Anh Huy Pham

10.0
/ 10
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
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Nguyen T. N. T.

8.5
/ 10
Wonderful With a vacation in the romantic and poetic land of Buon Me. The hotel is new and clean. The staff is lovely and enthusiastic.
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TRUONG T. T. H.

9.1
/ 10
Clean room, new furniture, soft pillows and mattress. Good hotel facilities.
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In the Area
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142 Phan Chu Trinh, Buon Ma Thuot, Dak Lak, Vietnam, 63000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at Elephants Hotel is a good choice when you are visiting Thang Loi Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elephants Hotel

142 Phan Chu Trinh, Buon Ma Thuot, Dak Lak, Vietnam, 63000
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Lobby Elephants Hotel
Lobby 2 Elephants Hotel

Discover More About Elephants Hotel

Discover the Charm of Elephants Hotel in Dak Lak Province

Welcome to Elephants Hotel, your gateway to the enchanting beauty and rich culture of Dak Lak Province, Vietnam. Nestled in the heart of this vibrant region, Elephants Hotel offers a unique and memorable experience for every traveler. Whether you're seeking adventure, relaxation, or a deep dive into local traditions, our hotel provides the perfect base for your exploration. We pride ourselves on offering exceptional service, comfortable accommodations, and a warm, inviting atmosphere that makes you feel right at home. Room rates at Elephants Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Elephants Hotel Location

Elephants Hotel is strategically situated in Buon Ma Thuot City, the capital of Dak Lak Province. Located at 142 Phan Chu Trinh, Buôn Ma Thuột, Đắk Lắk, Việt Nam, 63000, our hotel offers a convenient and accessible base for exploring the region. Buon Ma Thuot City center is just a short drive away, approximately 5 kilometers, making it easy to access local markets, cultural sites, and dining establishments. For those arriving by road, the hotel is easily reachable via the main provincial roads, with clear signage guiding you to our welcoming entrance. The atmosphere surrounding Elephants Hotel is one of serene natural beauty, offering a peaceful retreat from the hustle and bustle while remaining close to the city's pulse. You'll find yourself immersed in the unique charm of the Central Highlands, with opportunities to explore coffee plantations and ethnic minority villages nearby.

Elephants Hotel Facilities & Services

Facilities for guests at Elephants Hotel are designed to enhance your stay and cater to your every need. We strive to provide a comprehensive range of services to ensure comfort and enjoyment for all our visitors.
  • Swimming Pool:

    Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxing under the Vietnamese sun. Open daily from 8:00 AM to 6:00 PM. Entrance is complimentary for hotel guests.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. Open for breakfast, lunch, and dinner.
  • Bar:

    Unwind with a refreshing drink at our cozy bar, offering a selection of beverages. Open from 10:00 AM to 10:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any queries or requests.
  • Concierge Services:

    Get assistance with tour bookings, transportation arrangements, and local recommendations.
  • Luggage Storage:

    Secure storage is available for your luggage before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and comfortable room with our daily housekeeping service.
  • Parking:

    Complimentary on-site parking is available for guests who are traveling by car.
  • Children's Play Area:

    A dedicated space for younger guests to play and have fun.

Elephants Hotel Room Types

Discover a variety of room types of Elephants Hotel, each thoughtfully designed to provide comfort and tranquility. We offer a range of accommodations to suit different preferences and group sizes, ensuring a pleasant stay for every guest.
  • Standard Room:

    Comfortable and well-appointed rooms, available with either a King bed or twin beds. Non-smoking. Some rooms offer a Garden View.
  • Deluxe Room:

    Spacious rooms featuring enhanced amenities and a choice of King bed or twin beds. Available with City View or Garden View. Non-smoking. Select rooms include a bathtub.
  • Suite:

    Our luxurious suites offer ample space, separate living areas, and premium amenities. Available with a King bed. Non-smoking. All suites feature a bathtub and a City View.
  • Family Room:

    Ideal for families or larger groups, these rooms come with multiple beds and extra space. Non-smoking. Some Family Rooms offer a Garden View.
We do not currently offer pet-friendly rooms.

Elephants Hotel Dining & Restaurants

Indulge your taste buds at Elephants Hotel's dining venues, where culinary excellence meets warm hospitality. Our on-site restaurant offers a delightful gastronomic journey, showcasing the best of local flavors and international favorites.

Elephants Restaurant:

Experience authentic Vietnamese cuisine and a selection of international dishes. Our menu features fresh, locally sourced ingredients prepared with passion. *

Estimated Price Per Person:

250,000 VND - 500,000 VND *

Operating Hours:

6:30 AM - 10:00 PM Enjoy a relaxed atmosphere and friendly service as you dine with us.

Elephants Hotel Nearby Attractions and Activities

Dak Lak Province is a region rich in natural beauty and cultural heritage, and Elephants Hotel is perfectly positioned to help you explore it all. Here are some of the must-visit spots near our hotel:
  • Buon Ma Thuot Waterfall (Dray Nur Waterfall):

    Witness the majestic beauty of one of the most impressive waterfalls in the Central Highlands, offering stunning natural scenery and opportunities for hiking.
  • Lak Lake:

    Explore Vietnam's largest natural freshwater lake, known for its serene beauty, traditional M'Nong villages, and opportunities for boat trips and elephant riding.
  • Vietnam National Elephant Conservation Center:

    Learn about elephant conservation efforts and interact with these magnificent creatures in a responsible and ethical environment.
  • Buon Ma Thuot Coffee Museum:

    Discover the fascinating history and culture of coffee in Vietnam, particularly in the Dak Lak region, renowned for its high-quality coffee beans.
  • Central Highlands Ethnographic Museum:

    Immerse yourself in the diverse cultures and traditions of the ethnic minority groups that inhabit the Central Highlands of Vietnam.
If you are looking for other activities around Elephants Hotel, check out the best deals on Traveloka: Recommended activities in Buon Ma Thuot City!

How to Get to Elephants Hotel from the Airport

Getting to Elephants Hotel from Buon Ma Thuot Airport (BMV) is straightforward, with several convenient options available. We aim to make your arrival as smooth and stress-free as possible. *

Hotel Private Airport Transfer:

For the utmost convenience, Elephants Hotel offers a private airport transfer service. This pre-booked service ensures a seamless journey directly to our doorstep. Please contact the hotel in advance to arrange this service. *

Estimated Price:

Approximately 300,000 VND - 500,000 VND, depending on vehicle type. *

Taxi:

Metered taxis are readily available at Buon Ma Thuot Airport. This is a reliable and convenient option for reaching the hotel. *

Estimated Price:

Approximately 200,000 VND - 350,000 VND. *

Ride-hailing Service:

You can also use popular ride-hailing services via their mobile applications to book a car from the airport to Elephants Hotel. *

Estimated Price:

Similar to taxi fares, depending on the service and traffic. *

Local Transport:

While less direct, local buses or shared minivans may be available from the airport to the city center, from where you can take a short taxi or ride-hailing service to the hotel. This option is generally the most budget-friendly but requires more navigation. For a guaranteed smooth journey, consider booking airport transfer services directly through Elephants Hotel or a trusted provider.

Summary of Why You Should Choose to Stay at Elephants Hotel

Choosing Elephants Hotel for your stay in Dak Lak Province means opting for comfort, convenience, and an authentic local experience. We are dedicated to providing exceptional service and ensuring that your visit is memorable for all the right reasons.
  • Prime Location:

    Situated in Buon Ma Thuot City, offering easy access to local attractions and amenities.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy our swimming pool, on-site dining, and complimentary Wi-Fi.
  • Warm Hospitality:

    Our friendly staff are committed to making your stay enjoyable and stress-free.
  • Cultural Immersion:

    A perfect base for exploring the unique culture and natural beauty of Dak Lak Province.
Ready to experience the charm of Dak Lak? Check for room availability at Elephants Hotel and start planning your adventure. For seamless travel arrangements, consider booking domestic and international flights at low prices. Booking Elephants Hotel through Traveloka is simple and secure, ensuring you get the best value for your trip.

All facilities in Elephants Hotel

Bar, Cafe and Lounge Elephants Hotel
Bar, Cafe and Lounge
Swimming Pool Elephants Hotel
Swimming Pool
Entertainment Facility Elephants Hotel
Entertainment Facility
Functional Hall Elephants Hotel
Functional Hall
Lobby Elephants Hotel
Lobby

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Non-smoking room

Hotel Services

  • Early Check-in
  • Front desk
  • Late Check-out
  • 24-hour Receptionist

In-room Facilities

  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Breakfast and dinner
  • Dining area

Business Facilities

  • Business center
  • Conference room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Elephants Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

- Mien phi phu thu cho tre tu 0 den 5 tuoi - Khach san se ap dung phu thu doi voi tre tu 6 den 11 tuoi. Phu thu an sang 120,000/ be (toi da 2 be). - Khach san se ap dung phu thu nguoi lon doi voi Khach tu 12 tuoi nhu phi ke them giuong phu 350,000/ be (Ngoai so luong nguoi duoc quy dinh trong phong) *** Doi voi cac yeu cau dac biet lien quan den giuong phu, chinh sach chi tiet. Quy Khach vui long lien he Khach san/Noi o truoc ngay nhan phong - Maximum 1 (one) child under 6 ages sharing existing bed with parents without surcharge. - Children from 6 to 11 ages sharing existing bed with parents shall be charged. - Children from 12 years old shall be charged as adults. *** All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 09:30.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elephants Hotel
144
Number of floors in Elephants Hotel
14
Another facilities in Elephants Hotel
Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Breakfast restaurant

Frequently asked question in Elephants Hotel

What are available facilities at Elephants Hotel?
There are top facilites at Elephants Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elephants Hotel?
The standard check-in time at Elephants Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elephants Hotel provide breakfast?
Yes, Elephants Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elephants Hotel?
Elephants Hotel is a 3.5-star hotel.
How many floors does Elephants Hotel have?
Elephants Hotel has 14 floors.
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More Reviews from Other Guests in Elephants Hotel

Overall Ratings & Reviews Elephants Hotel

Traveloka (107)
Other sources (1)
8.8
Very Good
From 107 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.6

People often mention about Elephants Hotel
All
Distance to City Center (4)
Bathroom (4)
Family Friendly (3)
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Taste (3)
Accessibility (2)
Wifi (2)
Hotel Area (2)
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Traveler Reviews Elephants Hotel

Number of reviews per page
20
40
Customer reviews
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff were friendly and very enthusiastic.
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T***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
That's fine, my house accommodates many people but it's still comfortable.
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Pham T. P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Clean and nice hotel. Good food. Will stay again next time.
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Truong T. M. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Always satisfied when staying here. Nice hotel, clean, room suitable for needs.
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Đ***ỗ
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
Everything is ok, close to the center, elevator is a bit slow, good service staff
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1 people find it helpful
Nhung Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Polite staff, very large swimming pool, fully equipped hotel with reasonable price.
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1 people find it helpful
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Ha Thi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
The staff are very friendly and helpful. The breakfast is delicious and the service is very good.
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2 people find it helpful
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Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 64 week(s) ago
The bathroom is too small and inconvenient, everything else is good
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1 people find it helpful
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Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 64 week(s) ago
Everything is good except the bathroom is too small, the door is small, if someone is big it will be a bit difficult,
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2 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
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2 people find it helpful
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Pham T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Khách sạn ngay trung tâm, đi lại thuận tiện, vệ sinh tốt, nhân viên nhiệt tình, view phòng không được đẹp 🤣
2 people find it helpful
D***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 116 week(s) ago
đồ ăn ít mà phụ thu 2 đứa trẻ 100k/ng 1 ngày
3 people find it helpful
Do Thai B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 117 week(s) ago
Khách sạn 4 sao xịn có ăn sáng, hồ bơi, gym, spa, khu vui chơi trẻ em, nhân viên lễ tân, buồng phòng vui vẻ thân thiện. Phòng ốc sạch sẽ, tiện nghi mới, đầy đủ, rộng, nệm hơi mềm. Chỗ để xe rộng, thoáng, không có thẻ xe, nhân viên tự nhớ và canh xe. Buffet sáng ít món, không đa dạng, ăn tạm cho no, không đặc biệt.
+2
1 people find it helpful
Ngoc Quynh Mai Nguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
Khách sạn ở vị trí tốt, phòng đẹp, giường rất êm, sạch sẽ. Nhân viên thân thiện
1 people find it helpful
Nguyen Anh Huy Pham
icon-origin-TRAVELOKA
10.0
/10
Reviewed 139 week(s) ago
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
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3 people find it helpful
Le Thi T. T.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 139 week(s) ago
Khách sạn được lợi thế gần trung tâm và có vẻ vừa trùng tu nhưng gạch sàn nhà vệ sinh rất trơn trượt khi ướt, có gắn bản warning sàn trơn trượt là hiểu. Bên cạnh đó thì mình chê toàn tập: 1. Máy lạnh tự động tắt sau 2-3 tiếng. Nhân viên lên kiểm báo là do ai đó bấm hẹn giờ và chỉnh lại. Nhưng đêm sau vẫn tắt 3-4 lần trong đêm làm nóng không ngủ được phải mò dậy bật. Rất là phiền. 2. Bellman lơ là không take care khách. Từ hôm mình đến chỉ có anh bảo vệ hầm xe xách giúp vali. Nhưng mà kiểu ra vô khách sạn như không có 1 sự chào đón nào. Bellman chỉ lo bu vào quầy lễ tân tám, hóng chuyện. Nói chuyện với khách không lịch sự. không làm đúng trách nhiệm. Làm xấu mặt khách sạn. (Mình gặp 2 anh bellman, anh mình nói đến thì là người to con hơn) 3. Khoả cửa chỗ quẹt thẻ từ hết pin. Tụi mình đi xuống lễ tân lần 2 thì mới có 1 anh kĩ thuận lên thay pin cửa. Trong khi lần 1 đã báo là quẹt máy không có tín hiệu, nhưng đến lần 2 báo lại thì mới nhận ra. Trong khi mình gấp trả phòng. Phải đợi hết gần 30' cho vấn đề này. Tóm lại khách sạn cần xem lại cách quản lý cũng như quán triệt tư tưởng nhân viên. không bao giờ muốn quay lại cũng như người thân mình cũng khuyên đừng bao giờ chọn khách sạn này khi đến BMT.
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2 people find it helpful
nhi h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 143 week(s) ago
- Khu vực nhà hàng phục vụ ăn sáng rất tệ, mọi sự chuẩn bị không đúng như thông báo và nhân viên không muốn quan tâm đến khách. - Lễ tân và nhân viên buông phục vụ rất tốt
3 people find it helpful
Nguyen T. M. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
phòng mới, sạch sẽ bữa sáng ngon
2 people find it helpful
Nguyen T. N. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
Wonderful With a vacation in the romantic and poetic land of Buon Me. The hotel is new and clean. The staff is lovely and enthusiastic.
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1 people find it helpful
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Nguyen T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 153 week(s) ago
Bữa sáng rất ngon, bể bơi đẹp 🤓
2 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Elephants Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Elephants Hotel

Traveloka (107)
Other sources (1)
8.8
Very Good
From 107 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.6

People often mention about Elephants Hotel
All
Distance to City Center (4)
Bathroom (4)
Family Friendly (3)
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Taste (3)
Accessibility (2)
Wifi (2)
Hotel Area (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Elephants Hotel

Number of reviews per page
20
40
Customer reviews
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff were friendly and very enthusiastic.
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T***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
That's fine, my house accommodates many people but it's still comfortable.
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Pham T. P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Clean and nice hotel. Good food. Will stay again next time.
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Truong T. M. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Always satisfied when staying here. Nice hotel, clean, room suitable for needs.
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Đ***ỗ
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
Everything is ok, close to the center, elevator is a bit slow, good service staff
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1 people find it helpful
Nhung Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Polite staff, very large swimming pool, fully equipped hotel with reasonable price.
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1 people find it helpful
Profile Picture
Ha Thi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
The staff are very friendly and helpful. The breakfast is delicious and the service is very good.
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2 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 64 week(s) ago
The bathroom is too small and inconvenient, everything else is good
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1 people find it helpful
Profile Picture
Pham T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 64 week(s) ago
Everything is good except the bathroom is too small, the door is small, if someone is big it will be a bit difficult,
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2 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
New hotel, central location, convenient, beautifully decorated, clean rooms, very reasonable layout, excellent soundproofing. Very satisfied
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2 people find it helpful
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Pham T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Khách sạn ngay trung tâm, đi lại thuận tiện, vệ sinh tốt, nhân viên nhiệt tình, view phòng không được đẹp 🤣
2 people find it helpful
D***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 116 week(s) ago
đồ ăn ít mà phụ thu 2 đứa trẻ 100k/ng 1 ngày
3 people find it helpful
Do Thai B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 117 week(s) ago
Khách sạn 4 sao xịn có ăn sáng, hồ bơi, gym, spa, khu vui chơi trẻ em, nhân viên lễ tân, buồng phòng vui vẻ thân thiện. Phòng ốc sạch sẽ, tiện nghi mới, đầy đủ, rộng, nệm hơi mềm. Chỗ để xe rộng, thoáng, không có thẻ xe, nhân viên tự nhớ và canh xe. Buffet sáng ít món, không đa dạng, ăn tạm cho no, không đặc biệt.
+2
1 people find it helpful
Ngoc Quynh Mai Nguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
Khách sạn ở vị trí tốt, phòng đẹp, giường rất êm, sạch sẽ. Nhân viên thân thiện
1 people find it helpful
Nguyen Anh Huy Pham
icon-origin-TRAVELOKA
10.0
/10
Reviewed 139 week(s) ago
Comfortable rooms. Buffet food has a variety of dishes, delicious food. Good service quality. Satisfied with the service
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3 people find it helpful
Le Thi T. T.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 139 week(s) ago
Khách sạn được lợi thế gần trung tâm và có vẻ vừa trùng tu nhưng gạch sàn nhà vệ sinh rất trơn trượt khi ướt, có gắn bản warning sàn trơn trượt là hiểu. Bên cạnh đó thì mình chê toàn tập: 1. Máy lạnh tự động tắt sau 2-3 tiếng. Nhân viên lên kiểm báo là do ai đó bấm hẹn giờ và chỉnh lại. Nhưng đêm sau vẫn tắt 3-4 lần trong đêm làm nóng không ngủ được phải mò dậy bật. Rất là phiền. 2. Bellman lơ là không take care khách. Từ hôm mình đến chỉ có anh bảo vệ hầm xe xách giúp vali. Nhưng mà kiểu ra vô khách sạn như không có 1 sự chào đón nào. Bellman chỉ lo bu vào quầy lễ tân tám, hóng chuyện. Nói chuyện với khách không lịch sự. không làm đúng trách nhiệm. Làm xấu mặt khách sạn. (Mình gặp 2 anh bellman, anh mình nói đến thì là người to con hơn) 3. Khoả cửa chỗ quẹt thẻ từ hết pin. Tụi mình đi xuống lễ tân lần 2 thì mới có 1 anh kĩ thuận lên thay pin cửa. Trong khi lần 1 đã báo là quẹt máy không có tín hiệu, nhưng đến lần 2 báo lại thì mới nhận ra. Trong khi mình gấp trả phòng. Phải đợi hết gần 30' cho vấn đề này. Tóm lại khách sạn cần xem lại cách quản lý cũng như quán triệt tư tưởng nhân viên. không bao giờ muốn quay lại cũng như người thân mình cũng khuyên đừng bao giờ chọn khách sạn này khi đến BMT.
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2 people find it helpful
nhi h.
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6.2
/10
Reviewed 143 week(s) ago
- Khu vực nhà hàng phục vụ ăn sáng rất tệ, mọi sự chuẩn bị không đúng như thông báo và nhân viên không muốn quan tâm đến khách. - Lễ tân và nhân viên buông phục vụ rất tốt
3 people find it helpful
Nguyen T. M. A.
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8.5
/10
Reviewed 148 week(s) ago
phòng mới, sạch sẽ bữa sáng ngon
2 people find it helpful
Nguyen T. N. T.
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8.5
/10
Reviewed 151 week(s) ago
Wonderful With a vacation in the romantic and poetic land of Buon Me. The hotel is new and clean. The staff is lovely and enthusiastic.
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1 people find it helpful
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Nguyen T. H.
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9.7
/10
Reviewed 153 week(s) ago
Bữa sáng rất ngon, bể bơi đẹp 🤓
2 people find it helpful
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