Gem Hostel

Hotels
Preferred Partner Plus
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8.8
/10
Very Good
15 reviews

What Guests Say About Their Stay

NGUYEn T. H. C.

10.0
/ 10
The owner is very cute and super enthusiastic. The room price is cheap but the quality is very, very good. The room is always cleaned by the girls. The room is also located right in the center of Cat Ba town, convenient for traveling. Will definitely come back to this hotel. Oh, everyone should book a tour to Lan Ha Bay from the hotel owner, because the price is very cheap, suitable for students like us, even cheaper than other places to book tours.
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In the Area
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175a ,1/4 Street, Cat Hai District, Cat Ba, Cat Hai, Hai Phong, Vietnam, 05406

Main Facilities

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AC
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Cat Ba Gem Gem Hostel is a hotel is located at Cat Ba. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Gem Hostel

175a ,1/4 Street, Cat Hai District, Cat Ba, Cat Hai, Hai Phong, Vietnam, 05406
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Lobby Gem Hostel
Bedroom 2 Gem Hostel

Discover More About Gem Hostel

The Charm of Gem Hostel

Welcome to Hai Phong City, Vietnam! If you're an Australian traveler seeking a comfortable and convenient base for your adventures, Gem Hostel offers a fantastic option. Nestled in the heart of this vibrant city, Gem Hostel is designed to provide a welcoming atmosphere, blending local charm with the amenities you'd expect from a top-tier accommodation. Whether you're here for business or leisure, Gem Hostel aims to be your home away from home, offering a blend of affordability and quality that resonates with the discerning traveler. Rates at Gem Hostel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Gem Hostel

Gem Hostel is strategically located in the bustling {neighborhoodName} area of Hai Phong City. Situated just a short distance from the city centre, it offers the perfect balance between accessibility and a peaceful retreat. The surrounding area is known for its vibrant local cafes and weekend markets, providing a true taste of Hai Phong's lively culture. For those relying on public transport, the nearest train station is conveniently located, making it easy to explore the wider region. If you're planning a road trip or need to get around easily, rental car accessibility is also excellent, and the proximity to major transport links ensures you can navigate Hai Phong and beyond with ease. The atmosphere here is one of energetic local life, with plenty to see and do right on your doorstep, reminiscent of the lively vibes found in popular Australian hubs like Melbourne's Fitzroy or Sydney's Surry Hills.

Guest Facilities and Services at Gem Hostel

Guest facilities at Gem Hostel are curated to enhance your stay and cater to the needs of modern travelers. We understand the importance of starting your day right, which is why we offer excellent breakfast options, including great coffee to fuel your explorations, much like the strong café culture Australians love. For your peace of mind, secure luggage storage is available, allowing you to explore freely without worry. Complimentary high-speed Wi-Fi is provided throughout the property, keeping you connected. Our helpful 24-hour front desk is always on hand to assist with any queries or recommendations, ensuring a smooth and enjoyable experience from check-in to check-out.

Room Information and Stay Experience at Gem Hostel

At Gem Hostel, we offer a variety of room types to suit different travel needs and preferences. The room types of Gem Hostel are designed with your comfort in mind. You can expect clean, well-maintained spaces featuring comfortable bedding, ensuring a restful night's sleep. Modern climate control systems are in place to keep you cool during warmer months and cozy when the temperature drops, a crucial factor for Australian travelers accustomed to reliable air conditioning. Each room provides a clean and functional bathroom environment, contributing to an overall pleasant and refreshing stay.

Recommended Nearby Dining and Cafes around Gem Hostel

Hai Phong City is a culinary delight, and Gem Hostel places you right in the heart of it all. The area surrounding the hostel is brimming with fantastic dining options, from authentic local eateries serving up delicious Vietnamese specialties to charming cafes perfect for a leisurely brunch. You'll find plenty of spots to enjoy a strong cup of coffee and perhaps a local take on breakfast favorites, mirroring the beloved café culture found across Australia. Explore the vibrant food scene and discover hidden gems that offer a true taste of the region.

Popular Attractions and Activities near Gem Hostel

Hai Phong City and its surrounding areas offer a wealth of attractions for every type of traveler. Within or around the Cat Hai District, you'll find a variety of popular spots to explore. Consider visiting the stunning beaches that dot the coastline, perfect for a relaxing day out. The region is also rich in cultural heritage, with opportunities to explore local temples and historical sites. For breathtaking views, seek out scenic lookouts that offer panoramic vistas of the islands and the sea. The vibrant local markets are also a must-visit, offering a glimpse into daily life and a chance to pick up unique souvenirs. If you are looking for other activities around Gem Hostel, check out the best deals on Traveloka: Recommended activities in Hai Phong City!

How to Get to Gem Hostel from the Airport

Getting to Gem Hostel from the airport is straightforward, with several convenient options available. For those arriving at the airport, you can opt for the airport link train, which provides an efficient and cost-effective way to reach the city centre. Alternatively, airport shuttle buses operate regularly, offering a comfortable journey directly to key points in Hai Phong. Public metered taxis are readily available at the airport, ensuring a direct and convenient ride to Gem Hostel. For those who prefer the flexibility of a rideshare service, these are also a popular and accessible option. The Airport transfer service at Gem Hostel ensures you can reach your accommodation with ease.

Summary of Why You Should Choose Gem Hostel

Gem Hostel stands out as an excellent choice for Australian travelers visiting Hai Phong City. Its prime location offers easy access to local attractions and transport links, ensuring you can explore the city with convenience. The friendly and helpful staff are dedicated to making your stay comfortable and memorable, reflecting a warm and welcoming hospitality. With clean and well-equipped rooms, you can expect a relaxing and enjoyable experience. * Excellent location in the heart of Hai Phong City. * Friendly and professional service. * Comfortable and clean accommodation. * Convenient access to local dining and attractions. Ready to experience the charm of Hai Phong? Book budget hotels in Hai Phong City, Hai Phong City and Easily book domestic and international flights at low prices. Check room availability at Gem Hostel and Book Gem Hostel today for an unforgettable Vietnamese adventure!

All facilities in Gem Hostel

Functional Hall Gem Hostel
Functional Hall
Lobby Gem Hostel
Lobby
Bedroom Gem Hostel
Bedroom
In-room Bathroom Gem Hostel
In-room Bathroom

Hotel Services

  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

General

  • AC
  • Family room
  • Smoking area

In-room Facilities

  • Refrigerator
  • Shower
  • TV

Transportation

  • Car rental
  • Secure parking

Accessibilty

  • Accessible path of travel
  • Roll-in shower

Public Facilities

  • Elevator
  • WiFi in public area

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Gem Hostel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 19:00
Check-out:
06:00 - 11:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 13:00 - 19:00 - to 06:00 - 11:00
Available rooms at Gem Hostel
9
Number of floors in Gem Hostel
7
Another facilities in Gem Hostel
Concierge, Front desk, 24-hour security, Laundry service, Luggage storage

Frequently asked questions about Gem Hostel

What are available facilities at Gem Hostel?
There are top facilites at Gem Hostel such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gem Hostel?
The standard check-in time at Gem Hostel is starting from 13:00 - 19:00 while the latest check-out time is at 06:00 - 11:00
What is the star rating of Gem Hostel?
Gem Hostel has a 0.0-star rating.
How many floors does Gem Hostel have?
Gem Hostel has 7.
How many rooms are available at Gem Hostel?
Gem Hostel has 9.
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Gem Hostel reviews and ratings

Overall Ratings & Reviews Gem Hostel

Traveloka (14)
Other sources (1)
8.8
Very Good
From 14 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.4

Meal

9.2

Location

9.1

Service and Facilites

8.4

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Most Recent
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Traveller Reviews Gem Hostel

Number of reviews per page
20
40
Customer reviews
Quynh A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The owner is super friendly, helpful, and provides advice when needed. The room is great.
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NGUYEN Q. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Reasonable room price. Enthusiastic owner, helped me book tours, rent motorbikes, book cars... Satisfied, will come back.
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2 people find it helpful
Nguyễn Q.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 64 week(s) ago
Room for 4 people but a bit small, old toilet, door is stuck and difficult to open and close, service is expensive but there is no drinking water or snacks available, the only good thing is that it is near the square but the experience here is not good.
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5 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for sharing your review and feedback. We are sorry that your experience did not meet your expectations. We will carefully consider your valuable feedback and strive to improve our services in the future. We sincerely hope to welcome you back and provide you with even better services.
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D***N
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
Use standard writing style (spelling, grammar, capitalization and punctuation). Minimize the use of slangs, upper cases, and abbreviations.
8 people find it helpful
Profile Picture
NGUYEn T. H. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The owner is very cute and super enthusiastic. The room price is cheap but the quality is very, very good. The room is always cleaned by the girls. The room is also located right in the center of Cat Ba town, convenient for traveling. Will definitely come back to this hotel. Oh, everyone should book a tour to Lan Ha Bay from the hotel owner, because the price is very cheap, suitable for students like us, even cheaper than other places to book tours.
Read More
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5 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for your positive review of our service quality. We hope to have the opportunity to welcome you again in the future.
Translated by Google Icon
See original
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
The room is a bit small, the bed is comfortable, overall it's okay
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1 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for writing this review. We will take your comments regarding room size seriously and continue to improve our service. We look forward to welcoming you back!
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N***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
The room is clean but a bit smaller than expected, no sea view like I checked but it's okay, I went with my friend and it was very fun
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1 people find it helpful
Accommodation's Reply
14 Jun 2025
Thank you for stopping by and sharing your experience! It's a bit of a shame that the room wasn't exactly what you imagined, because there's construction going on outside lately so it's hidden. But it's really nice to know that you and your friend still had a good trip. Hope to come back if you have the chance!
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n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 70 week(s) ago
The receptionist in the morning was very enthusiastic and cheerful, but I was not satisfied with the attitude of the receptionist in the afternoon and evening. The cleaning lady was very cheerful and friendly. The room was normal, with lots of mosquitoes. If I chose it, I would not come back.
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3 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest Thank you for taking the time to share your experience at Gem Hostel. We are very happy to know that you were satisfied with the enthusiastic support from the morning receptionist and the friendliness of the housekeeping staff. However, we are very sorry and sincerely apologize for the things that did not satisfy you, especially the service attitude of the evening receptionist and the mosquito problem in the room. We have noted this feedback and will seriously check and correct our service attitude, at the same time increase room cleaning and periodic insect treatment to avoid affecting the guest experience in the future. We look forward to having another opportunity to welcome and serve you more thoughtfully next time. Sincerely, Gem Hostel
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U***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 75 week(s) ago
I went in the cold season but the blanket was very thin, I slept cold at night, the hot water ran out quickly and I had to rinse with cold water.
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5 people find it helpful
Accommodation's Reply
12 Apr 2025
Thank you for your feedback! We are sorry that your experience was not as expected. We apologize for the thin blankets and insufficient hot water — this is something the team will improve immediately so as not to affect your sleep and comfort. We look forward to welcoming you back next time for a better experience 💙"
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Pham Q. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
ok restaurant ok quality beach front
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Find this review helpful?
Accommodation's Reply
12 Oct 2025
Thank you for reviewing our accommodation. Your valuable feedback will help us improve our service in the future. Wish you have a wonderful day.
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Number of reviews per page
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Bedroom 4 Gem Hostel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Gem Hostel

Traveloka (14)
Other sources (1)
8.8
Very Good
From 14 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.4

Meal

9.2

Location

9.1

Service and Facilites

8.4

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Gem Hostel

Number of reviews per page
20
40
Customer reviews
Quynh A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The owner is super friendly, helpful, and provides advice when needed. The room is great.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
NGUYEN Q. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Reasonable room price. Enthusiastic owner, helped me book tours, rent motorbikes, book cars... Satisfied, will come back.
Translated by Google Icon
See original
2 people find it helpful
Nguyễn Q.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 64 week(s) ago
Room for 4 people but a bit small, old toilet, door is stuck and difficult to open and close, service is expensive but there is no drinking water or snacks available, the only good thing is that it is near the square but the experience here is not good.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for sharing your review and feedback. We are sorry that your experience did not meet your expectations. We will carefully consider your valuable feedback and strive to improve our services in the future. We sincerely hope to welcome you back and provide you with even better services.
Translated by Google Icon
See original
D***N
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
Use standard writing style (spelling, grammar, capitalization and punctuation). Minimize the use of slangs, upper cases, and abbreviations.
8 people find it helpful
Profile Picture
NGUYEn T. H. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The owner is very cute and super enthusiastic. The room price is cheap but the quality is very, very good. The room is always cleaned by the girls. The room is also located right in the center of Cat Ba town, convenient for traveling. Will definitely come back to this hotel. Oh, everyone should book a tour to Lan Ha Bay from the hotel owner, because the price is very cheap, suitable for students like us, even cheaper than other places to book tours.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for your positive review of our service quality. We hope to have the opportunity to welcome you again in the future.
Translated by Google Icon
See original
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
The room is a bit small, the bed is comfortable, overall it's okay
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for writing this review. We will take your comments regarding room size seriously and continue to improve our service. We look forward to welcoming you back!
Translated by Google Icon
See original
N***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
The room is clean but a bit smaller than expected, no sea view like I checked but it's okay, I went with my friend and it was very fun
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jun 2025
Thank you for stopping by and sharing your experience! It's a bit of a shame that the room wasn't exactly what you imagined, because there's construction going on outside lately so it's hidden. But it's really nice to know that you and your friend still had a good trip. Hope to come back if you have the chance!
Translated by Google Icon
See original
n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 70 week(s) ago
The receptionist in the morning was very enthusiastic and cheerful, but I was not satisfied with the attitude of the receptionist in the afternoon and evening. The cleaning lady was very cheerful and friendly. The room was normal, with lots of mosquitoes. If I chose it, I would not come back.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest Thank you for taking the time to share your experience at Gem Hostel. We are very happy to know that you were satisfied with the enthusiastic support from the morning receptionist and the friendliness of the housekeeping staff. However, we are very sorry and sincerely apologize for the things that did not satisfy you, especially the service attitude of the evening receptionist and the mosquito problem in the room. We have noted this feedback and will seriously check and correct our service attitude, at the same time increase room cleaning and periodic insect treatment to avoid affecting the guest experience in the future. We look forward to having another opportunity to welcome and serve you more thoughtfully next time. Sincerely, Gem Hostel
Translated by Google Icon
See original
U***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 75 week(s) ago
I went in the cold season but the blanket was very thin, I slept cold at night, the hot water ran out quickly and I had to rinse with cold water.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
12 Apr 2025
Thank you for your feedback! We are sorry that your experience was not as expected. We apologize for the thin blankets and insufficient hot water — this is something the team will improve immediately so as not to affect your sleep and comfort. We look forward to welcoming you back next time for a better experience 💙"
Translated by Google Icon
See original
Pham Q. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
ok restaurant ok quality beach front
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Thank you for reviewing our accommodation. Your valuable feedback will help us improve our service in the future. Wish you have a wonderful day.
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40