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Gem Hostel

Name: Gem Hostel
Address: 175a ,1/4 Street, Cat Hai District, Cat Ba, Cat Hai, Hai Phong, Vietnam, 05406, 175a ,1/4 Street, Cat Hai District, Hai Phong, 05406, Vietnam
Rating: 8.8

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8.8

/10

Very Good

15 reviews

What Guests Say About Their Stay

NGUYEn T. H. C.

10.0

/ 10

The owner is very cute and super enthusiastic. The room price is cheap but the quality is very, very good. The room is always cleaned by the girls. The room is also located right in the center of Cat Ba town, convenient for traveling. Will definitely come back to this hotel. Oh, everyone should book a tour to Lan Ha Bay from the hotel owner, because the price is very cheap, suitable for students like us, even cheaper than other places to book tours.

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In the Area

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175a ,1/4 Street, Cat Hai District, Cat Ba, Cat Hai, Hai Phong, Vietnam, 05406

Main Facilities

Laundry service

Luggage storage

Elevator

Family room

Multilingual staff

Gem Hostel is a hotels that has been welcoming guests since 2021. It was previously known as Cat Ba Gem. The accommodation went through a renovation in 2024. Gem Hostel is part of Independent. There are 9 rooms spread across 7 floors.

What's around Gem Hostel

175a ,1/4 Street, Cat Hai District, Cat Ba, Cat Hai, Hai Phong, Vietnam, 05406

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Discover More About Gem Hostel

General Information

Location

Located at 175a ,1/4 Street, Cat Hai District in Cat Hai District, Vietnam. Those looking to explore will find Tuan Chau Island, Hòn Giếng Gối, and Hai Phong Museum nearby.

Facilities & Amenities

Gem Hostel has Laundry service, Luggage storage, Elevator, Family room, Multilingual staff, and more.

Contact

Email: mankaitravel17@gmail.com
Phone number: +840397520283

All facilities in Gem Hostel

Others

Hotel Services

Multilingual staff
Luggage storage
Laundry service
Tours
_24H_SECURITY
Front desk
CONCIERGE_SERVICES

Connectivity

WIFI_ACCESS
WiFi in public area

General

Smoking area
Family room

Transportation

CAR_RENTAL
SECURED_PARKING

Accessibilty

ROLL_IN_SHOWER_IN_SELECTED_ROOMS
WHEELCHAIR_ACCESSIBLE_PATH_OF_TRAVEL

Public Facilities

Elevator

Accommodation Policy & General Information in Gem Hostel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 13:00 - 19:00 - to 06:00 - 11:00
Available rooms at Gem Hostel	9
Number of floors in Gem Hostel	7
Another facilities in Gem Hostel	Multilingual staff, Luggage storage, Laundry service, Tours, _24H_SECURITY

Frequently asked question in Gem Hostel

What is normal check-in & check-out time at Gem Hostel?

The standard check-in time at Gem Hostel is starting from 13:00 - 19:00 while the latest check-out time is at 06:00 - 11:00

What is the star rating of Gem Hostel

Gem Hostel has a 0.0-star rating.

How many floors does Gem Hostel have?

Gem Hostel has 7.

How many rooms are available at Gem Hostel

Gem Hostel has 9.

What do past guests say about Gem Hostel?

Gem Hostel is well-known for its Meal, Location, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Gem Hostel

Overall Ratings & Reviews Gem Hostel

Traveloka (14)

Other sources (1)

8.8

Very Good

From 14 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.5

Meal

9.2

Location

9.2

Service and Facilites

8.5

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Traveler Reviews Gem Hostel

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Customer reviews

Quynh A.

Staycation

10.0

/10

Reviewed 39 week(s) ago

The owner is super friendly, helpful, and provides advice when needed. The room is great.

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NGUYEN Q. T.

8.5

/10

Reviewed 50 week(s) ago

Reasonable room price. Enthusiastic owner, helped me book tours, rent motorbikes, book cars... Satisfied, will come back.

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2 people find it helpful

Nguyễn Q.

5.7

/10

Reviewed 71 week(s) ago

Room for 4 people but a bit small, old toilet, door is stuck and difficult to open and close, service is expensive but there is no drinking water or snacks available, the only good thing is that it is near the square but the experience here is not good.

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5 people find it helpful

Accommodation's Reply

12 Oct 2025

Thank you for sharing your review and feedback. We are sorry that your experience did not meet your expectations. We will carefully consider your valuable feedback and strive to improve our services in the future. We sincerely hope to welcome you back and provide you with even better services.

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D***N

9.7

/10

Reviewed 71 week(s) ago

Use standard writing style (spelling, grammar, capitalization and punctuation). Minimize the use of slangs, upper cases, and abbreviations.

8 people find it helpful

NGUYEn T. H. C.

Staycation

10.0

/10

Reviewed 72 week(s) ago

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5 people find it helpful

Accommodation's Reply

12 Oct 2025

Thank you for your positive review of our service quality. We hope to have the opportunity to welcome you again in the future.

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H***i

Staycation

8.5

/10

Reviewed 72 week(s) ago

The room is a bit small, the bed is comfortable, overall it's okay

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

Thank you for writing this review. We will take your comments regarding room size seriously and continue to improve our service. We look forward to welcoming you back!

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N***t

Staycation

9.7

/10

Reviewed 74 week(s) ago

The room is clean but a bit smaller than expected, no sea view like I checked but it's okay, I went with my friend and it was very fun

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1 people find it helpful

Accommodation's Reply

14 Jun 2025

Thank you for stopping by and sharing your experience! It's a bit of a shame that the room wasn't exactly what you imagined, because there's construction going on outside lately so it's hidden. But it's really nice to know that you and your friend still had a good trip. Hope to come back if you have the chance!

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n***n

Staycation

6.8

/10

Reviewed 76 week(s) ago

The receptionist in the morning was very enthusiastic and cheerful, but I was not satisfied with the attitude of the receptionist in the afternoon and evening. The cleaning lady was very cheerful and friendly. The room was normal, with lots of mosquitoes. If I chose it, I would not come back.

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3 people find it helpful

Accommodation's Reply

27 May 2025

Dear Guest Thank you for taking the time to share your experience at Gem Hostel. We are very happy to know that you were satisfied with the enthusiastic support from the morning receptionist and the friendliness of the housekeeping staff. However, we are very sorry and sincerely apologize for the things that did not satisfy you, especially the service attitude of the evening receptionist and the mosquito problem in the room. We have noted this feedback and will seriously check and correct our service attitude, at the same time increase room cleaning and periodic insect treatment to avoid affecting the guest experience in the future. We look forward to having another opportunity to welcome and serve you more thoughtfully next time. Sincerely, Gem Hostel

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U***n

Staycation

8.0

/10

Reviewed 81 week(s) ago

I went in the cold season but the blanket was very thin, I slept cold at night, the hot water ran out quickly and I had to rinse with cold water.

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5 people find it helpful

Accommodation's Reply

12 Apr 2025

Thank you for your feedback! We are sorry that your experience was not as expected. We apologize for the thin blankets and insufficient hot water — this is something the team will improve immediately so as not to affect your sleep and comfort. We look forward to welcoming you back next time for a better experience 💙"

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Pham Q. D.

10.0

/10

Reviewed 100 week(s) ago

ok restaurant ok quality beach front

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Accommodation's Reply

12 Oct 2025

Thank you for reviewing our accommodation. Your valuable feedback will help us improve our service in the future. Wish you have a wonderful day.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.