How many rooms are available at Best Western Melbourne City?

Best Western Melbourne City has 114 rooms in total.

Does Best Western Melbourne City provide parking?

Yes, Best Western Melbourne City provides parking. Please confirm details directly with the hotel.

What do past guests say about Best Western Melbourne City?

Best Western Melbourne City is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Best Western Melbourne City

Name: Best Western Melbourne City
Address: 16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000, 16 Spencer Street, Victoria, 3000, Australia
Rating: 8.2

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8.2

/10

Very Good

1,045 reviews

What Guests Say About Their Stay

Damien

10.0

/ 10

The room was clean, neat and modern. Easy walking distance to trams and Southern Cross Station.

Karyn

10.0

/ 10

Room was small but clean and neat. But we pay for a small room and it was cheap. Great location staff were great. Right near our southern Cross Station Crown Casino and the tram stop that takes you to the Rod Laver and the MCG. Room was comfortable and minimal. Perfect for what we needed it for. Will stay again. Also bathroom was large with a big shower.

Priyasuthan David

10.0

/ 10

Good hotel with a nice little room. It’s a good option near Southern Cross station. The staff were very good too

In the Area

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16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Best Western Melbourne City is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Best Western Melbourne City Address: Map & Location

16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000

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Discover More About Best Western Melbourne City

General
Near Crown Casino

Location
Best Western Melbourne City is centrally located in Melbourne, a 5-minute walk from Melbourne Convention and Exhibition Centre and 5 minutes by foot from Crown Casino. This hotel is 0.7 mi (1.1 km) from Marvel Stadium and 1.2 mi (2 km) from Melbourne Central.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.2 km / 0.1 mi
Flinders Lane - 0.3 km / 0.2 mi
SEA LIFE Melbourne - 0.3 km / 0.2 mi
Melbourne Convention and Exhibition Centre - 0.4 km / 0.2 mi
Crown Casino - 0.4 km / 0.3 mi
Southbank Promenade - 0.8 km / 0.5 mi
Marvel Stadium - 0.9 km / 0.6 mi
DFO South Wharf - 1 km / 0.7 mi
Eureka Tower - 1.1 km / 0.7 mi
Flagstaff Gardens - 1.1 km / 0.7 mi
Melbourne Skydeck - 1.1 km / 0.7 mi
Hardware Lane - 1.2 km / 0.7 mi
Fed Square - 1.2 km / 0.8 mi
South Melbourne Market - 1.4 km / 0.9 mi
Forum Theatre - 1.4 km / 0.9 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 19.1 km / 11.9 mi
Melbourne Airport (MEL) - 26.1 km / 16.2 mi
Avalon Airport (AVV) - 54.1 km / 33.6 mi

The preferred airport for Best Western Melbourne City is Melbourne Airport (MEL).

Renovations
This property is closed from April 1 2027 to July 31 2027 (dates subject to change).

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining
Stop by the hotel's restaurant, Stubby, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 114 individually decorated guestrooms, featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and fans.

All facilities in Best Western Melbourne City

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Things to Do

Outdoor facilities
TV lounge
Library

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Smoking area
Rooftop terrace

Accessibilty

Accessible path of travel

Public Facilities

Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Nearby Facilities

Laundry

Accommodation Policy & General Information in Best Western Melbourne City

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Best Western Melbourne City	114
Number of floors in Best Western Melbourne City	5
Another facilities in Best Western Melbourne City	Outdoor facilities, TV lounge, Library, Breakfast, Free WiFi

Frequently asked question in Best Western Melbourne City

What are available facilities at Best Western Melbourne City?

There are top facilites at Best Western Melbourne City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Best Western Melbourne City?

Check-in time at Best Western Melbourne City is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Best Western Melbourne City provide breakfast?

Yes, Best Western Melbourne City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Best Western Melbourne City?

Best Western Melbourne City is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Best Western Melbourne City have?

Best Western Melbourne City has 5 floors.

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More Reviews from Other Guests in Best Western Melbourne City

Overall Ratings & Reviews Best Western Melbourne City

Traveloka (44)

Other sources (1,001)

8.2

Very Good

From 1,001 reviews

Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

9.0

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Traveler Reviews Best Western Melbourne City

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Top reviews

Karen

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was a great price & close to the Conference centre, a lovely quirky little hotel. Honest (I stayed in a 'Shoebox' room) but the bed was very comfortable and the shower was amazing. I would recommend it and stay there again. The only down side was the half sized ironing board.

Nathanael

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The location is fantastic and the price was good value. The staff are excellent and the room was clean. However, both the hotel room and the bathrom were tiny. The bathroom sink was so small that I couldn't even put my toiletries bag on it. The room was fine for one night before heading to the airport, but I woudn't want to stay in such a small room for more than one night.

Leanne

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was small but clean and comfortable with everything we needed

benjamin

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great budget room. Suited all our needs. Only negative is the room we had this stay, the shower door opening was extremely narrow

Daniel

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Overall nice room but very basic and very small. Extremely loud exhaust fan in bathroom. Well priced

Justin

with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location loved it

Maureen

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Kultej

Business with Friends

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

I would rate my stay below average. The property is quite out dated, and unfortunately there was an electrical issue during our stay. Many of the power sockets in the room were not working, which meant we couldn't use basic appliances such as a hair dryer, coffee machine, or electric shaver. What was most frustrating was that guests were not informed of the issue beforehand. We only discovered the problem after repeatedly trying different appliances and then contacting reception. Initially, the staff seemed unaware of the situation, and only later acknowledged that there was a known electrical problem. By the time an alternative room was offered, we had less than 90 minutes before checkout, making the solution largely impractical. Had we been informed earlier, we could have planned accordingly. The lack of communication and the inconvenience caused significantly impacted our stay.

Kathy-Anne

with Children

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location

Rosemary

with Partner

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Very small room. Cold showers. Very basic. Staff helpful and friendly.

Fran

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Neat and clean. Friendly staff. Great location.

Ngoc

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Bathroom is too small . Shower is very small , it is hard to get inside the shower . Compare to other hotels , it is not value for money

Denise

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Sink small with a huge tap No hot water for morning shower

Stephen

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Compact room as advertised.Needed to be organised in the room. Not a great deal of hanging space. Bed sitting is the only option.Im 73 kilos if I’d been 80 I wouldn’t have fitted through the shower door ! But close to city choices. Public transport was FREE !

Andrew

with Partner

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

We booked a "shoebox" so our expectations were not high - and as expected the room was small but it was comfortable and probably larger than we had guessed. Not spacious by any means but big enough to move around comfortably. Not much bench space though!

Linda

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Clean in great location. Good food activities in area. Good public transportation

Ross

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Good location. Clean and comfortable

Damien

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean, neat and modern. Easy walking distance to trams and Southern Cross Station.

Karyn

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Priyasuthan David

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Good hotel with a nice little room. It’s a good option near Southern Cross station. The staff were very good too

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.