ibis budget Newcastle

Staffs are fantastic and check in experience is very good. The room looked very clean and tidy but by night time lots of cockroaches running on the floor and the table. Wasn't pleasant experience. Have to keep all my bags on the bed to avoid getting cockroaches.

Just need to check for a few roaches that was in the room.

For a budget hotel, this place was great. The hallways look a little tired, but I didn't care about that as my room was clean and comfortable. The room was fitted out as I expected for a budget hotel. Small, compact, and with the basic needs you need. Aircon, TV both worked (No remote for the TV, I'm ok with that). Bed was clean and comfortable. I would definitely return.

Small simple room with all I needed for 3 nights stay. Road noise, didn't bother me though.

The room was quiet & the bed clean & comfortable. All staff were super friendly.

Serviceable room, but the price was a bit high for the size of the room.

Value for money so can’t complain Ok for quick sleepover Very small room but Nice and quiet around be extra care yourself on winter Not much shops near by Far from Beach side There are two ibis in new castle so traveller gets confuse (must check which one you are booking) Buffet Breakfast is fine and good customer service

Stayed for 8 days. No room clean, no fresh loo paper, no towel change over. Ridiculous bathroom toilet set up. Couldn't have a shower without soaking the cubical. And by cubical I mean it is a little fiberglass box you step up into. There are literally bigger bathrooms on airplanes. Extractor fan chockers with dust and gunk. No place to put a suitcase, but on the floor in the room in front of the external hand basin. Therefor meaning having to move it to wash your hands to put it back to move to the bed. A bunk over crossways to the double bed. meaning you can see the tv when sitting back on the bed. Making that pretty useless. AC filters so clogged that made it totally ineffective. (I cleaned them myself). No power points for changing a phone near the bed. One outlet on the bench. Fire door being propped open to outside with a brick "for the smokers". Overall it was a bed in a room. If you need a bed, at least that was comfortable.

Internet was very slow, so we relied on our mobile data.

Would recommend to family and friends!

Sheets clean but saw cockroach second day just before I leave, staff are great and welcoming. Breakfast with the price not bad and air conditioning is good

Nit that good

Clean room, friendly helpful staff, nearby supermarkets, carparking and nice breakfast

Clean room. Friendly staff. Breakfast was good and had options. Was able to check out late with some negotiation

Clean room. Comfortable beds. Clean toilet and shower. Parking was plentiful. A bit of road noise but I’m from the country town with no traffic near us at all

Good price, good location friendly easy check in

Well, it's cheap. And it's cheap.

Clean room - young lady who checked us in was helpful and efficient. However the room we were in overlooked the highway-even though the windows were double glazed, the noise from the traffic was horrific! My advice would be to ask for a carpark side room. Don't bother with the breakfast either!

Clean, quiet and everything I needed, would recommend

I have stayed at this hotel before. The rooms were always clean and the staff friendly. The young man on reception was busy texting when I arrived. I had to say "Hello" ... Then "Excuse Me" and show my license to get his attention to get checked in. He took my licence, finished his text then checked me in. He advised that when my friend arrives she will also need to leave her credit card for any incidentals. He continued to argue with me about any damage would be taken out of his pay if he didnt get a credit card of each person staying (credit cards can decline after the limit has been reached, a cash deposit would be a safer option). As someone who has worked for Accor myself, I know reception staff should make eye contact and smile as guest walks in and then greet them as they approach the desk. They should check you in promptly and professionally and direct you to your room. I got none of that. When I arrived to the room the seals in the bathroom were mouldy, the toilet paper rod was missing, the chair was dirty, the light above the kettle didnt work, the peep hole in the door had been filled (so I would not be able to check who was at the door before opening) the pillows need replacing with plumper pillows of higher quality and i couldnt adjust the aircon. The location is fine for me as I have a car but it is pretty far from the city and may be difficult to get around without one. Would not stay again and would not recommend to others.