What do past guests say about MainStay Suites Mackay?

MainStay Suites Mackay is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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MainStay Suites Mackay

Name: MainStay Suites Mackay
Address: 38 Macalister Street, Mackay, Queensland, Australia, 4740, 38 Macalister Street, Queensland, 4740, Australia
Rating: 8.6

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8.6

/10

Very Good

204 reviews

What Guests Say About Their Stay

Aaron

10.0

/ 10

Easy check-in and checkout. Really friendly staff. Didn't use the pool or barbecue area but they looked clean.

Verified traveler

10.0

/ 10

Convenient location, walking distance to restaurants. I would stay here again.

Glen

10.0

/ 10

Have stayed at the Quest on previous occassions. Friendly and helpful staff. Clean and comfortable rooms. Quiet location, within a 5 min walk to a range of eating places and to the mall.

In the Area

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38 Macalister Street, Mackay, Queensland, Australia, 4740

Main Facilities

Restaurant

Swimming Pool

Parking

WiFi

Elevator

note: hotel was previously named Aligned Corporate Residences Mackay MainStay Suites Mackay is located in area / city Mackay.

What's around MainStay Suites Mackay

38 Macalister Street, Mackay, Queensland, Australia, 4740

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Discover More About MainStay Suites Mackay

General
In Mackay (City Centre)

Location
A stay at MainStay Suites Mackay places you in the heart of Mackay, steps from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Artspace Mackay - 0.2 km / 0.1 mi
Mackay Enertainment and Convention Centre - 0.5 km / 0.3 mi
Jubilee Park - 0.6 km / 0.4 mi
Bluewater Lagoon - 0.6 km / 0.4 mi
Caneland Central - 0.7 km / 0.4 mi
Ken Burgess Orchid House - 1.8 km / 1.1 mi
Harrup Park - 2.4 km / 1.5 mi
Great Barrier Reef Arena - 2.4 km / 1.5 mi
Mackay Basketball Stadium - 3 km / 1.9 mi
BB Print Stadium - 3.2 km / 2 mi
Mackay Base Hospital - 3.5 km / 2.2 mi
Town Beach - 3.6 km / 2.2 mi
Icon Cancer Centre Mackay - 3.9 km / 2.4 mi
Far Beach - 4.2 km / 2.6 mi
Pioneer Valley - 4.4 km / 2.7 mi

The preferred airport for MainStay Suites Mackay is Mackay, QLD (MKY) - 6.3 km / 3.9 mi

Facilities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mackay? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
At MainStay Suites Mackay, enjoy a satisfying meal at the restaurant.

Rooms
Make yourself at home in one of the 97 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

All facilities in MainStay Suites Mackay

Entertainment Facility

Functional Hall

Common Space

Accommodation Services

Exterior

Things to Do

Outdoor pool
Picnic area
Garden
Barbecue
Pool sun loungers

Public Facilities

Parking
Smoke-free area
Safety deposit box
Elevator

General

Banquet
Parking
Terrace

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage

Accessibilty

Disabled access friendly
Accessible parking

Business Facilities

Business facilities
Conference rooms

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in MainStay Suites Mackay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

14:00 - 10:00

Check-out:

Before 10:00

Covered self parking fee: AUD 25 per night
Pet fee: AUD 350 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: AUD 25 (subject to availability)
Late check-in fee: AUD 50 for check-in between 10:00 AM and noon
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 60 per night
Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Beach nearby

General Information

Popular Facilities	Restaurant, Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 10:00 - to 10:00
Available rooms at MainStay Suites Mackay	97
Another facilities in MainStay Suites Mackay	Outdoor pool, Picnic area, Garden, Barbecue, Pool sun loungers

Frequently asked question in MainStay Suites Mackay

What are available facilities at MainStay Suites Mackay?

There are top facilites at MainStay Suites Mackay such as Restaurant, Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at MainStay Suites Mackay?

The standard check-in time at MainStay Suites Mackay is starting from 14:00 - 10:00 while the latest check-out time is at Before 10:00

What is the star rating of MainStay Suites Mackay?

MainStay Suites Mackay is a 4.5-star hotel.

How many rooms are available at MainStay Suites Mackay?

MainStay Suites Mackay has 97 rooms in total.

Does MainStay Suites Mackay provide parking?

Yes, MainStay Suites Mackay provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in MainStay Suites Mackay

Overall Ratings & Reviews MainStay Suites Mackay

Other sources (204)

8.6

Very Good

From 204 reviews

Cleanliness

8.8

Room Comfort

8.6

Reviewed 298 week(s) ago

Satisfactory overnight stay. Staff were efficient and friendly. Room is a basic hotel room with small kitchenette.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.