Melbourne CBD Central Apartment Hotel

Perfect location, clean and spacious apartment, great value for money.

Kitchen were dirty. Nice bed though

The room was filthy. Smelled musty and mildewy, grubby walls, bathtub and shower filled with gunk which dripped down the walls when turning the water on. Quilt was uncovered and had blood and urine stains. Couldn’t complain to staff because staffed hours are only 9-4 although when I went during those hours no one was available. There’s a reason this place is so cheap despite the good location.

Apartment was above expectations for the price

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Nobody at check in upon arrival or when we checked out and wanted our bags stored.

Nice room

The bedroom carpet was extremely dusty and there were cockroaches in the kitchen/lounge

AVOID BOOKING THIS PROPERTY UNLESS REALLY CHEAP, They are absolutely taking the piss during peak time (Melbourne GP) and charging way too much for what is on offer. When it says "Sleeps 3", it's a lie, it doesn't. They expect the 3rd person to sleep on a dirty sofa (not sofa bed), without sheets, pillow, towels, etc. We had clearly booked for 2 adults and a child. It's dirty, dusty, old, holes in the walls, kitchen not equipped, even more worrying is the smoke alarm removed, so none in the whole apartment. Its NOTHING like the pictures advertised on the site. Reception only attended between 9am and 1pm. After hours call centre Staff absolutely rude and condescending. We eventually got given clean sheets to put on the sofa after a really long time on the phone. It then took 45 min for them to bring to the room.

Not like the photos. Very dirty

Good space but dishes and bathtub were unclean, our original room had cockroaches in it but they gave us a new room which was good. Reception hours were confusing. Missing toiletries. The bedding was comfortable. Good location with nearby public transport stops. The fridge was too cold and froze most of our drinks. Overall it was okay.

Room was fine. It’s going to need some updating soon. It was quiet and comfortable. Appreciated the AC being on and music playing on when I arrived as it was a late night

Friendly staff, budget wise for city areas, great location. I checked in after reception hour, then I called their office and the operator assisted me with friendly and clear instruction to get the key.

The room was presented decently well but had some issues. The biggest being the situation around the climate control. Despite being set to its lowest temperature and highest fan speed, it did not meaningfully reduce the temperature of the room. In addition to this there are no fans or openable windows in the room to alleviate this issue. Some of the bedroom lights would not turn on. The soap dispenser in one of the bathrooms had fallen off its wall mount. In terms of amenities, the TV was very basic (very small in size and with no provision for loading streaming services). In terms of presentation, the only notable issue was the presence of dirty dishes in the dishwasher. Apart from these things, the room was very spacious, comfortable and nice. The bathrooms were very nice and well appointed with a spa. There was a nice kitchen and laundry room. The service at reception was polite, effective and pleasant.

Fantastic location. Staff nice people, but would be better to have more staff hours for more quality services. Cleanness is average, should spend hours on Spring cleaning.

The room was fantastic and staff could not help us enough.

The whole apartment is very much in need of update. Kitchen cupboards are dirty. Can’t believe we have to do dishes or you will charge $50. 😩 Upon arrival, no one on reception.

The apartment itself was fine. Had to call four times and waited on the phone out the front for over 10 minutes before a real person answered the phone to check me in. There were some trash/wrappers left in the bedroom from a previous guest?

First room was nothing like the online photos. There was one very small window making the room small and dingy. There were also steps in the corridor leading to the room,301, not good as I walk with a cane and steps are a problem. Thanks to Tammy, she arranged to move us to another room with did reflect the online photos and no steps. Made the rest of our stay more enjoyable,

A full kitchen. Large room. Separate bedroom and office area. Hint. Just check beforehand, as they are often not at reception and you need to get a code for a key box at the door outside. And text some ID. Painful for sure.