Mercure Newcastle

Hotels
7.2
/10
Pleasant
1,007 reviews

What Guests Say About Their Stay

Kathleen

10.0
/ 10
Had a lovely stay. Not too far from anything especially if you enjoy walking.

Louise

10.0
/ 10
Quiet hotel and lovely staff. Comfy bed in large room with lounge and table with a large TV. Night club next door but very faint doof doof on weekends. Close to shops, Maccas, woolies, Dan Murphys, officeworks & KFC. public transport within walking distance.

Niel

10.0
/ 10
Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options
In the Area
See Map
12 Steel Street, Newcastle, New South Wales, Australia, 2302

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Newcastle is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Mercure Newcastle Address: Map & Location

12 Steel Street, Newcastle, New South Wales, Australia, 2302
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Discover More About Mercure Newcastle

Location


Staying at Mercure Newcastle is a good choice when you are visiting Newcastle.

About Mercure Newcastle

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Newcastle.

All facilities in Mercure Newcastle

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Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Newcastle

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Newcastle
6
Another facilities in Mercure Newcastle
Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool, Parking with surcharge

Frequently asked question in Mercure Newcastle

What are available facilities at Mercure Newcastle?
There are top facilites at Mercure Newcastle such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mercure Newcastle?
Check-in time at Mercure Newcastle is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Mercure Newcastle?
Mercure Newcastle is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure Newcastle have?
Mercure Newcastle has 6 floors.
Does Mercure Newcastle provide parking?
Yes, Mercure Newcastle provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Newcastle

Overall Ratings & Reviews Mercure Newcastle

Traveloka (6)
Other sources (1,001)
7.2
Pleasant
From 1,001 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Newcastle

Number of reviews per page
20
40
Top reviews
Avery
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and tidy and the staff were lovely :)
Nasmeen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, excellent staffing
Matt
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it
Irena
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was fine. Enjoyed our stay. Lovely staff.
marlene
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A little old and out of date. Good position. Only 1 out of 3 rooms were ready at check in time.
Alan
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic
Matt
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Read More
Lauren
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was old and dirty
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Yan Yan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and staff are friendly
Samantha
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I did not checkin. No parking. Rude staff. Have requested refund
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room and staff
Tomi
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was facing busy road and was loud at night as a result. Having a nightclub directly across road didn’t help. There was also constant noise from what sounded like a generator on the roof which made it difficult to sleep. Bed wasn’t comfortable either as was two singles pushed together to make a double bed. Bathroom dates. Over priced
Read More
An
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

隔音措施极差,没有laundry
Kathy
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Ankita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No water bottles or not even a water tap to fill kettle. No microwave in room. Room service was not done properly- dirty cutlery and cups were left back. Lights were flickering; we did report and they said they will send someone to fix but it wasnt.
matthew
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

overall nice experience buffet breakfast was good and staff were nice just cleanliness could be better had to clean air con filters plus the dust that was in the vent in the bathroom aswell
Jordan
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room wasn’t ready for check in. Didn’t feel very clean. Very noisy.
Marjorie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests
Read More
sherry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was good and the staff were friendly.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Newcastle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Newcastle

Traveloka (6)
Other sources (1,001)
7.2
Pleasant
From 1,001 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Newcastle

Number of reviews per page
20
40
Top reviews
Avery
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and tidy and the staff were lovely :)
Nasmeen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, excellent staffing
Matt
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it
Irena
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was fine. Enjoyed our stay. Lovely staff.
marlene
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A little old and out of date. Good position. Only 1 out of 3 rooms were ready at check in time.
Alan
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic
Matt
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Read More
Lauren
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was old and dirty
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Yan Yan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and staff are friendly
Samantha
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I did not checkin. No parking. Rude staff. Have requested refund
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room and staff
Tomi
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was facing busy road and was loud at night as a result. Having a nightclub directly across road didn’t help. There was also constant noise from what sounded like a generator on the roof which made it difficult to sleep. Bed wasn’t comfortable either as was two singles pushed together to make a double bed. Bathroom dates. Over priced
Read More
An
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

隔音措施极差,没有laundry
Kathy
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking was a good price and easy accessible, room was clean, staff were very helpful and breakfast was fine but not alot of choices.
Ankita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No water bottles or not even a water tap to fill kettle. No microwave in room. Room service was not done properly- dirty cutlery and cups were left back. Lights were flickering; we did report and they said they will send someone to fix but it wasnt.
matthew
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

overall nice experience buffet breakfast was good and staff were nice just cleanliness could be better had to clean air con filters plus the dust that was in the vent in the bathroom aswell
Jordan
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room wasn’t ready for check in. Didn’t feel very clean. Very noisy.
Marjorie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests
Read More
sherry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was good and the staff were friendly.
Number of reviews per page
20
40