North Pier Hotel

Hotels
7.6
/10
Pleasant
1,015 reviews

What Guests Say About Their Stay

Yuwalee L.

9.4
/ 10
Highly recommended. Comfortable and convenient. Near the beach. Necessary amenities are provided. Good service and friendly staff.

Lynne

10.0
/ 10
The north pier is so accessible and safe for everyone. Staff are always friendly

Angela

10.0
/ 10
My sister and I stayed one night in a twin bed room. We ordered a balcony room overlooking the bay, it was lovely to sit out with a relaxing drink. Although we were on the 2nd floor and no lift only stairs, so dragging luggage up was a challenge as was getting it down the stairs. Rooms were spacious and beds comfortable bathroom was huge and we could both fit in front of the mirror with loads of space, would recommend staying here again

Steven

10.0
/ 10
Great stay. Very convenient place for travel and catch up with friends. Having the bistro on the same site was great, with very nice meals and comfort.
In the Area
See Map
5 The Esplanade, Phillip Island, Bass Coast, Victoria, Australia, 3922

Main Facilities

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Restaurant
Swimming Pool
WiFi
North Pier Hotel is located in area / city Phillip Island.
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North Pier Hotel Address: Map & Location

5 The Esplanade, Phillip Island, Bass Coast, Victoria, Australia, 3922
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Location


North Pier Hotel is located in area / city Phillip Island.

About North Pier Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at North Pier Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from North Pier Hotel exclusively for you.

With all facilities offered, North Pier Hotel is the right place to stay.

All facilities in North Pier Hotel

Others North Pier Hotel
Others

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Hotel Services

  • Express check-out
  • Front desk
  • Tours

Things to Do

  • Outdoor pool
  • Garden

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in North Pier Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 10:00
Available rooms at North Pier Hotel
62
Number of floors in North Pier Hotel
3
Another facilities in North Pier Hotel
Banquet, Parking, Terrace, Others, Smoke-free area

Frequently asked question in North Pier Hotel

What are available facilities at North Pier Hotel?
There are top facilites at North Pier Hotel such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at North Pier Hotel?
Check-in time at North Pier Hotel is staring from 14:00 - 17:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of North Pier Hotel?
North Pier Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does North Pier Hotel have?
North Pier Hotel has 3 floors.
How many rooms are available at North Pier Hotel?
North Pier Hotel has 62 rooms in total.
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More Reviews from Other Guests in North Pier Hotel

Overall Ratings & Reviews North Pier Hotel

Traveloka (13)
Other sources (1,002)
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews North Pier Hotel

Number of reviews per page
20
40
Top reviews
Amanda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were advised by email after we booked that there would be resurfacing works to the car park so parking would be on street parking only. Upon arrival, the street was so full, we had to carry our luggage a fair distance. The following morning at 7am, myself and my young daughter were woken by excessive vibration and the sounds of chains dragging through the brick wall. Our hearts were pounding, and my daughter was petrified. The noise continued consistantly throughout the morning to the point we could not hear eachother speak without shouting. The asphalt workers congregated outside our room window with their machinery running while they bantered amongst eachother. It was so bad i was forced to confront the group of workman to keep the noise down. Upon checkout, I conveyed our experience and was offered a forced and scripted apology with the added comment that the work had to happen and my experience would be passed onto the manager. A terrible way to remember our first famiky vaccination in over 4 years
Read More
Santosh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fantastic. Curtains on the window would be handy😀😀
Chris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An old place. did what it said on the packet!
Lynne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The north pier is so accessible and safe for everyone. Staff are always friendly
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a good stay, location and parking was great. The room was clean but probably needs a refresh/repaint modernising the room for the price paid to stay. Access to the rooms was more difficult without an elevator and only steps. The tv needs upgrading as it was not streaming capable. Lastly the suppled tea cups need replacing with something that actually lets you drink more then one sip! Overall happy but some constructive feedback!
Read More
Jeremy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent service
Yoram
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was beautiful and clean and nice view to the beach
Chris
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was very basic and quite outdated. The TV was small, wall-mounted, and not a smart TV, which made entertainment options limited. Unfortunately, staff from the pub next door often gathered outside our door for their smoke breaks, which wasn’t ideal. On a positive note, the shower had great water pressure, though it was over a bath with a shower curtain — not my preference. Overall, the place is in desperate need of a revamp to bring it up to modern standards.
Read More
Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not bad but rooms older than expected- well located
Anthony
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice but for the price need to step up. Nice though
Chloe
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall comfortable stay for a short trip. Could do with a bit of patchwork for those wear and tears..
Kelvin
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All good
andrew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely room but people in the street were noisy
Anthony
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice place
Michelle
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was ok
Suzie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property inside was clean and tidy. It was a little bit on the older side and the carpets were a little bit unkempt. The old spiders webs on the outside of the building were an indication of its age. But it was a central and convenient place to stay after watching the penguins.
Nadia
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Always a good value , clean and reliable property in good location
Angela
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Comfortable bed in compact room. Ground floor 'patio' a concrete path with no furniture. Expensive for room facility.
Wendy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great locstion
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My sister and I stayed one night in a twin bed room. We ordered a balcony room overlooking the bay, it was lovely to sit out with a relaxing drink. Although we were on the 2nd floor and no lift only stairs, so dragging luggage up was a challenge as was getting it down the stairs. Rooms were spacious and beds comfortable bathroom was huge and we could both fit in front of the mirror with loads of space, would recommend staying here again
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 North Pier Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews North Pier Hotel

Traveloka (13)
Other sources (1,002)
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews North Pier Hotel

Number of reviews per page
20
40
Top reviews
Amanda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were advised by email after we booked that there would be resurfacing works to the car park so parking would be on street parking only. Upon arrival, the street was so full, we had to carry our luggage a fair distance. The following morning at 7am, myself and my young daughter were woken by excessive vibration and the sounds of chains dragging through the brick wall. Our hearts were pounding, and my daughter was petrified. The noise continued consistantly throughout the morning to the point we could not hear eachother speak without shouting. The asphalt workers congregated outside our room window with their machinery running while they bantered amongst eachother. It was so bad i was forced to confront the group of workman to keep the noise down. Upon checkout, I conveyed our experience and was offered a forced and scripted apology with the added comment that the work had to happen and my experience would be passed onto the manager. A terrible way to remember our first famiky vaccination in over 4 years
Read More
Santosh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fantastic. Curtains on the window would be handy😀😀
Chris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An old place. did what it said on the packet!
Lynne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The north pier is so accessible and safe for everyone. Staff are always friendly
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a good stay, location and parking was great. The room was clean but probably needs a refresh/repaint modernising the room for the price paid to stay. Access to the rooms was more difficult without an elevator and only steps. The tv needs upgrading as it was not streaming capable. Lastly the suppled tea cups need replacing with something that actually lets you drink more then one sip! Overall happy but some constructive feedback!
Read More
Jeremy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent service
Yoram
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was beautiful and clean and nice view to the beach
Chris
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was very basic and quite outdated. The TV was small, wall-mounted, and not a smart TV, which made entertainment options limited. Unfortunately, staff from the pub next door often gathered outside our door for their smoke breaks, which wasn’t ideal. On a positive note, the shower had great water pressure, though it was over a bath with a shower curtain — not my preference. Overall, the place is in desperate need of a revamp to bring it up to modern standards.
Read More
Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not bad but rooms older than expected- well located
Anthony
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice but for the price need to step up. Nice though
Chloe
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall comfortable stay for a short trip. Could do with a bit of patchwork for those wear and tears..
Kelvin
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All good
andrew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely room but people in the street were noisy
Anthony
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice place
Michelle
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was ok
Suzie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property inside was clean and tidy. It was a little bit on the older side and the carpets were a little bit unkempt. The old spiders webs on the outside of the building were an indication of its age. But it was a central and convenient place to stay after watching the penguins.
Nadia
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Always a good value , clean and reliable property in good location
Angela
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Comfortable bed in compact room. Ground floor 'patio' a concrete path with no furniture. Expensive for room facility.
Wendy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great locstion
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My sister and I stayed one night in a twin bed room. We ordered a balcony room overlooking the bay, it was lovely to sit out with a relaxing drink. Although we were on the 2nd floor and no lift only stairs, so dragging luggage up was a challenge as was getting it down the stairs. Rooms were spacious and beds comfortable bathroom was huge and we could both fit in front of the mirror with loads of space, would recommend staying here again
Read More
Number of reviews per page
20
40