Pullman Brisbane King George Square

Enjoyed my stay at the Pullman hotel. Friendly, helpful staff. Very comfortable bedroom. Evening meal very good.

Although the hotel is a little older, it is comfortable and clean. The staff are reasonably friendly, but I rated the hotel lower on service because of the check-in experience. I was traveling with a colleague who had booked directly with the hotel. She and I both requested early check-in. I was told my room was not ready and that they would contact me when it was available. She was allowed access to her room right away. No one contacted me, and it really felt like they disliked that I had booked through this site. I felt very dismissed and ignored, compared to others checking in around me. If they don't want to work with third party vendors, then they really should not offer rooms through those vendors.

Friendly staff with easy check in, room was spacious and clean,no noise from neighbouring rooms, comfortable bed. the TV included the Fox channels with the sports, unlike other hotels I have been just have free to air channels.

Friendly and helpful staff, comfortable beds, enjoyable amenities and wonderful location.

Very tired and not very clean

Was this n a balcony room with weeds growing everywhere and minimal furniture on balcony

Close to all the conveniences of the city.

Location is fantastic. Close to Queen St Mall, Roma St Station and many busses. Room fantastic also. Clean. Lovely bed. Staff took a long time to respond to requests. Concierge was not usually around. All that said, we'll stay there again next time we're in Brisbane.

Very old property facilities. No one helps to bring the luggage. Doesn't like a 5 star hotel at all.

Damage cupboards Old rusty shower Bad housekeeping Didn’t even fix bedsheets No mini bar No water in the room to drink

Overall a nice property for the price. A little dated but location was perfect for us.

Dirty, bad front desk service

Perfect location. Breakfast is great, lots of choices. I will stay again in this hotel.

Well first impression when walking in was very nice. Few people checking in but went fast enough easy to check in. polite and friendly check in person. Room had twin room was a lot bigger then all other hotel rooms I have had in any hotel chain. Nice big bathroom. Two things no bottle water in fridge no slippers.both beds were big but did wake up with stiff back. Decent size TV had all foxtel channels. I could live with that but she like walking around with something in her feet. instant coffee no pods but don't drink coffee. Another minor problem was lift the floor level light didn't work it's OK when just you in it but when a few people going up everyone was looking for floor number on the wall. Breakfast was good enough had everything you normally eat plenty of room but was busy peak time. Hotel is placed in idea location close to everything. Well everything we wanted to do. Overall I was impressed with hotel would definitely stay there again

Easy check in great experience wil definitely do again

With the price I have paid, it’s not value of money. The staff service is just so so. Only reception and house keeping are friendly. The room with balcony is outdated and less facilities and amenities, it’s just like 3/4 star hotel compare to other Pullman hotels, not at that level of Pullman standard. Breakfast options is limited. I won’t come back. Voco Hotel is much more nicer and the staff service is much more better. When you stay there, it’s like a home, they are smiling and welcoming, and helpful.

Hotel was tired. I arrived late directly from the airport and got to check in at 23.31 hoping I may have caught the bar open so I could get a snack and a drink as I was parched. Only to be told sorry the bar closed at 11.30pm!! The following evening I came back earlier from being out at 10.45 so I could catch the bar and have a nightcap only to be told sorry we shut the bar as there was nobody in there!! You couldn't write it!! In my room I found a plug socket hanging off the wall along with a very dark bathroom as the main light did not work and when you turned the tap on the water shot up and out to the side as well as a trickle downwards. The elevator did not show which floor you were getting off at so you needed to stick your head out and look on the wall. There was only one bedside table and one lamp in the room. It was not what I expected of a Mercure Pullman hotel. I will not be staying there again. I did tell them at checkout but it seemed to go without notice.

My room was not ready at 4:30pm. Concierge did not answer phone after x 3 calls for car. No usb charging points Room smelt dirty Slow lifts

Nice enough, comfy bed. First room had a damp smell and some black mould on vent, they kindly moved my room and that was improved significantly. Pool was a bit hard to get to from Pullman tower. Business trip so it was fine.

Extremely pathetic service. Yhe showers and toilets were leaking. Air con wasn't working. I asked for room service the food arrived 2 hours later.