ARCOTEL Kaiserwasser Vienna

Hotels
8.4
/10
Very Good
999 reviews

What Guests Say About Their Stay

Pavel

10.0
/ 10
Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train

Natalie

10.0
/ 10
The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.

Badri

10.0
/ 10
I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
In the Area
See Map
Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
ARCOTEL Kaiserwasser Vienna is located in area / city Donaustadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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ARCOTEL Kaiserwasser Vienna Address: Map & Location

Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220
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ARCOTEL Kaiserwasser Vienna Rates per Night

Planning your trip to Vienna and wondering about ARCOTEL Kaiserwasser Vienna hotel rates? Finding the perfect hotel at the right price is key to a great vacation. ARCOTEL Kaiserwasser Vienna room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best ARCOTEL Kaiserwasser Vienna hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money.

ARCOTEL Kaiserwasser Vienna Location & Address

Need to know where to find ARCOTEL Kaiserwasser Vienna? ARCOTEL Kaiserwasser Vienna is located at Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220. It's situated in the Donaustadt area of Vienna, known for its modern architecture and proximity to the Danube River. The hotel is approximately 6 km from the city center.

How to go to ARCOTEL Kaiserwasser Vienna from Airport

Getting from Vienna International Airport (VIE) to ARCOTEL Kaiserwasser Vienna is easy with several convenient options. Whether you're looking for speed, affordability, or ease, here's how to make the journey:

  • Taxi (most direct): Taxis are readily available outside the airport terminals. The ride to the hotel takes about 20-30 minutes, depending on traffic.
  • Train (most affordable): Take the S7 train from the airport to Wien Praterstern station, then transfer to the U2 subway line and get off at Donaumarina station. From there, it's a short walk to the hotel.
  • Ride Hailing: Ride Hailing services are available at the airport. This is a convenient option, especially if you have luggage.

Tips: The train is the most budget-friendly option, while a taxi or Ride Hailing offers the most direct route. Consider your luggage and time constraints when choosing your transfer.

ARCOTEL Kaiserwasser Vienna Reviews & Summary

Want to know what other travelers think about ARCOTEL Kaiserwasser Vienna? Hotel reviews often highlight the hotel's modern design, comfortable rooms, and excellent service. Guests frequently praise the hotel's convenient location, close to public transport and attractions, making it easy to explore the city.

A standout feature is the rooftop bar, offering stunning views of Vienna. Many guests also appreciate the hotel's fitness center and spa facilities. Overall, ARCOTEL Kaiserwasser Vienna receives positive reviews for its quality and value. "Great hotel with a fantastic view and friendly staff!"

ARCOTEL Kaiserwasser Vienna Room Types Available

Wondering what kind of rooms you can book at ARCOTEL Kaiserwasser Vienna? The hotel offers a variety of room types to suit different needs and preferences. Here's a look at the categories of hotel rooms available:

  • Standard Rooms: These rooms typically offer a comfortable space with essential amenities.
  • Superior Rooms: These rooms often feature more space and may include additional amenities.
  • Deluxe Rooms: Deluxe rooms usually offer more space, better views, and premium amenities.
  • Suites: For those seeking extra space and luxury, suites provide separate living areas and enhanced features.

Room amenities may include options for smoking or non-smoking rooms, and some rooms may have bathtubs or bidets. Please check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in ARCOTEL Kaiserwasser Vienna

What can you expect in terms of hotel amenities at ARCOTEL Kaiserwasser Vienna? The hotel provides a range of facilities designed to enhance your stay. Here's a list of what's available:

  • Fitness Center: Open daily, offering a variety of equipment for workouts.
  • Spa: Relax and rejuvenate with various treatments.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Bar: Unwind with a drink at the stylish bar.
  • Meeting Rooms: Available for business events and conferences.

Hotel Buffet or Restaurant/Cafe in ARCOTEL Kaiserwasser Vienna

Looking for dining options at ARCOTEL Kaiserwasser Vienna? The hotel offers several choices to satisfy your culinary cravings. Here's a look at the hotel's dining facilities:

  • Restaurant: The hotel's main restaurant serves a variety of dishes.
  • Bar: Enjoy a selection of drinks and snacks.
  • Breakfast Buffet: A daily breakfast buffet is available, offering a wide range of options. The price per person is approximately $30.

ARCOTEL Kaiserwasser Vienna Airport pickups and How to Book

Does ARCOTEL Kaiserwasser Vienna offer airport transfer services? The hotel may offer airport pick-up services to make your arrival and departure as smooth as possible. To book an airport transfer, contact the hotel in advance, ideally at least 24 hours before your arrival. This ensures they can arrange the service for you.

Nearby MRT Station & Bus Stops

How easy is it to get around from ARCOTEL Kaiserwasser Vienna using public transport? The hotel is well-connected to Vienna's public transport network. Here's a look at the nearby options:

  • Donaumarina U-Bahn Station: Located a short walk from the hotel, providing easy access to the city center and other attractions.
  • Bus Stops: Several bus stops are located nearby, offering additional transport options.

You can purchase a Vienna Pass or a day ticket at the station or from vending machines. These cards allow you to travel on all public transport within the city.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near ARCOTEL Kaiserwasser Vienna? There are plenty of attractions to keep the whole family entertained. Here are some nearby places to visit:

  • Prater: A large public park with a famous amusement park, offering rides and attractions. The distance from the hotel is approximately 2 km, and entry is free.
  • Danube Tower: Enjoy panoramic views of Vienna from this iconic tower. The distance from the hotel is approximately 3 km, and entry is around $18.
  • UNO City: Explore the United Nations Office at Vienna, a fascinating place to learn about international affairs. The distance from the hotel is approximately 4 km, and entry is free.
  • Donauinsel: A long, narrow island in the Danube River, perfect for walking, cycling, and relaxing. The distance from the hotel is approximately 1 km, and entry is free.
  • Haus des Meeres: Discover marine life and other exotic animals in this unique aquarium. The distance from the hotel is approximately 5 km, and entry is around $25.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near ARCOTEL Kaiserwasser Vienna (Vienna)

Looking for great places to eat near ARCOTEL Kaiserwasser Vienna? You'll find a variety of dining options to suit every taste. Here are some recommendations:

  • Cafes/Restaurants:
  • Restaurant "Das Kaiserwasser": Offers a variety of Austrian and international dishes.
  • Restaurant "Ennsmann": Known for its traditional Austrian cuisine.
  • Restaurant "Leo": A popular spot for Italian food.
  • Local Street Food:
  • Würstelstand: Enjoy a classic Viennese sausage.
  • Schnitzel: Try a traditional Viennese schnitzel.
  • Käsespätzle: Indulge in this cheesy pasta dish.
  • Sachertorte: Savor a slice of this famous chocolate cake.
  • Apfelstrudel: Enjoy a warm apple strudel.

Shopping places near ARCOTEL Kaiserwasser Vienna (Vienna)

Need to do some shopping near ARCOTEL Kaiserwasser Vienna? You'll find several shopping options nearby. Here are some suggestions:

  • Donau Zentrum: A large shopping mall with a wide variety of stores.
  • Shopping City Süd: One of the largest shopping centers in Europe, offering a vast selection of shops.
  • Kärntner Straße: A famous pedestrian shopping street in the city center.

Other Places to Stay Near ARCOTEL Kaiserwasser Vienna

Looking for alternative accommodation options near ARCOTEL Kaiserwasser Vienna? Here are some other hotels in the area:

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton, Vienna
  • Hotel Sacher Wien
  • Grand Hotel Wien

For 5-star:

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  • Four-Star Hotels Nearby:
  • Hotel Daniel Vienna
  • Hotel Mercure Wien Zentrum
  • Hotel Stefanie

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Imlauer Wien
  • Hotel am Konzerthaus Vienna
  • Hotel City Central

For 3-star:

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Hotel availability and room booking

Ready to book your stay at ARCOTEL Kaiserwasser Vienna? Check hotel availability and make your reservations easily through Traveloka. With Traveloka, you can find the best deals and secure your room with ease. Don't miss out on the perfect stay – book now!

All facilities in ARCOTEL Kaiserwasser Vienna

Others ARCOTEL Kaiserwasser Vienna
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Barbecue
  • Health club
  • Picnic area
  • Garden
  • Library
  • Sauna

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in ARCOTEL Kaiserwasser Vienna

Important Note
  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARCOTEL Kaiserwasser Vienna
282
Number of floors in ARCOTEL Kaiserwasser Vienna
5
Another facilities in ARCOTEL Kaiserwasser Vienna
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in ARCOTEL Kaiserwasser Vienna

What are available facilities at ARCOTEL Kaiserwasser Vienna?
There are top facilites at ARCOTEL Kaiserwasser Vienna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at ARCOTEL Kaiserwasser Vienna?
Check-in time at ARCOTEL Kaiserwasser Vienna is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does ARCOTEL Kaiserwasser Vienna provide breakfast?
Yes, ARCOTEL Kaiserwasser Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of ARCOTEL Kaiserwasser Vienna?
ARCOTEL Kaiserwasser Vienna is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ARCOTEL Kaiserwasser Vienna have?
ARCOTEL Kaiserwasser Vienna has 5 floors.
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More Reviews from Other Guests in ARCOTEL Kaiserwasser Vienna

8.4
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARCOTEL Kaiserwasser Vienna

Number of reviews per page
20
40
Top reviews
koji
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and many towels. Room temperature is also comfortable.
Pavel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Ugur
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
Read More
Daniel
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stay was good buffet coule have had more vegan options but still good stay.
Brian
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Natalie
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
Read More
Vidya
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No fridge :(
Badri
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Cindy
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Read More
LEAH-VI
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Accessibility on public transportation
Maria
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Patrick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Read More
Nadia
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Clean
Igor
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Read More
Alexandre
icon-Business
Business
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Hasan
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

na
Igor
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Almost no Internet in a room! Lower two floors still with paint smell!
Tawni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Wonderful service
christian
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
jill
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 ARCOTEL Kaiserwasser Vienna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARCOTEL Kaiserwasser Vienna

Number of reviews per page
20
40
Top reviews
koji
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and many towels. Room temperature is also comfortable.
Pavel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Ugur
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
Read More
Daniel
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stay was good buffet coule have had more vegan options but still good stay.
Brian
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Natalie
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
Read More
Vidya
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No fridge :(
Badri
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Cindy
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Read More
LEAH-VI
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Accessibility on public transportation
Maria
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Patrick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Read More
Nadia
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Clean
Igor
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Read More
Alexandre
icon-Business
Business
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Hasan
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

na
Igor
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Almost no Internet in a room! Lower two floors still with paint smell!
Tawni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Wonderful service
christian
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
jill
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
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