ARCOTEL Kaiserwasser Vienna

Hotels
8.4
/10
Very Good
999 reviews

What Guests Say About Their Stay

Audrey

10.0
/ 10
The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river

Pavel

10.0
/ 10
Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train

Natalie

10.0
/ 10
The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
In the Area
See Map
Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
ARCOTEL Kaiserwasser Vienna is located in area / city Donaustadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARCOTEL Kaiserwasser Vienna

Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220
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Lobby ARCOTEL Kaiserwasser Vienna
Lobby 2 ARCOTEL Kaiserwasser Vienna

Discover More About ARCOTEL Kaiserwasser Vienna

General


Near Danube Park Vienna

Location


With a stay at ARCOTEL Kaiserwasser Vienna in Vienna (Donaustadt), you'll be a 1-minute drive from Vienna International Centre and 8 minutes from Vienna State Opera. This family-friendly hotel is 7.1 mi (11.5 km) from Schönbrunn Palace and 3.3 mi (5.4 km) from Stephansplatz.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Vienna International Centre - 0.3 km / 0.2 mi
Danube Bike Path (Vienna) - 0.6 km / 0.3 mi
International Atomic Energy Agency - 0.6 km / 0.4 mi
Alte Donau - 0.7 km / 0.4 mi
Danube River - 1.2 km / 0.7 mi
Danube Park Vienna - 1.3 km / 0.8 mi
Donauturm - 1.4 km / 0.9 mi
Danube Tower - 1.5 km / 1 mi
Donau Zentrum - 1.8 km / 1.1 mi
Giant Ferris Wheel - 2.6 km / 1.6 mi
Wurstelprater - 2.7 km / 1.7 mi
Messe Wien Exhibition and Congress Center - 2.7 km / 1.7 mi
Vienna University of Economics and Business - 2.8 km / 1.8 mi
Prater - 3 km / 1.8 mi
Millennium City - 3.4 km / 2.1 mi

The preferred airport for ARCOTEL Kaiserwasser Vienna is Vienna International Airport (VIE) - 21.3 km / 13.2 mi

Facilities


Take advantage of recreation opportunities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the Restaurant UNO, a restaurant where you can take in the garden view, or stay in and take advantage of room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 282 guestrooms featuring DVD players and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in ARCOTEL Kaiserwasser Vienna

Bar, Cafe and Lounge ARCOTEL Kaiserwasser Vienna
Bar, Cafe and Lounge
Entertainment Facility ARCOTEL Kaiserwasser Vienna
Entertainment Facility
Fitness Center ARCOTEL Kaiserwasser Vienna
Fitness Center
Functional Hall ARCOTEL Kaiserwasser Vienna
Functional Hall
Common Space ARCOTEL Kaiserwasser Vienna
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Barbecue
  • Health club
  • Picnic area
  • Garden
  • Library
  • Sauna

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Terrace

Transportation

  • Limo or town car service
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in ARCOTEL Kaiserwasser Vienna

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Only Dogs Cats Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARCOTEL Kaiserwasser Vienna
282
Number of floors in ARCOTEL Kaiserwasser Vienna
5
Another facilities in ARCOTEL Kaiserwasser Vienna
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in ARCOTEL Kaiserwasser Vienna

What are available facilities at ARCOTEL Kaiserwasser Vienna?
There are top facilites at ARCOTEL Kaiserwasser Vienna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARCOTEL Kaiserwasser Vienna?
The standard check-in time at ARCOTEL Kaiserwasser Vienna is starting from From 15:00 while the latest check-out time is at Before 11:00
Does ARCOTEL Kaiserwasser Vienna provide breakfast?
Yes, ARCOTEL Kaiserwasser Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARCOTEL Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna has a 4.0-star rating.
How many floors does ARCOTEL Kaiserwasser Vienna have?
ARCOTEL Kaiserwasser Vienna has 5.
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More Reviews from Other Guests in ARCOTEL Kaiserwasser Vienna

8.4
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews ARCOTEL Kaiserwasser Vienna

Number of reviews per page
20
40
Top reviews
Audrey
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Mitsuru
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Business area but easy to access areas
koji
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room and many towels. Room temperature is also comfortable.
Pavel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Ugur
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
Read More
Daniel
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Stay was good buffet coule have had more vegan options but still good stay.
Brian
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Natalie
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
Read More
Vidya
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

No fridge :(
Badri
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Cindy
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Read More
LEAH-VI
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Accessibility on public transportation
Maria
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Patrick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Read More
Nadia
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Clean
Igor
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Read More
Alexandre
icon-Business
Business
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Hasan
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

na
Igor
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Almost no Internet in a room! Lower two floors still with paint smell!
Tawni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Wonderful service
Number of reviews per page
20
40

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Lobby 4 ARCOTEL Kaiserwasser Vienna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARCOTEL Kaiserwasser Vienna

Number of reviews per page
20
40
Top reviews
Audrey
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Mitsuru
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Business area but easy to access areas
koji
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room and many towels. Room temperature is also comfortable.
Pavel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Ugur
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
Read More
Daniel
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Stay was good buffet coule have had more vegan options but still good stay.
Brian
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Natalie
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
Read More
Vidya
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

No fridge :(
Badri
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Cindy
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Read More
LEAH-VI
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Accessibility on public transportation
Maria
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Patrick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Read More
Nadia
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Clean
Igor
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Read More
Alexandre
icon-Business
Business
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Hasan
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

na
Igor
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Almost no Internet in a room! Lower two floors still with paint smell!
Tawni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Wonderful service
Number of reviews per page
20
40