Heritage Hotel Hallstatt

Great location

Breakfast was great. View was amazing. No AC but opening the windows was enough

We were putup in a building which was 5 minute uphill walk. This is not mentioned in the website or I wouldnt have booked. Had to come come everytime . Plus stairs .

We booked the hotel thinking it was near the lake… disappointed that we were sent to other building 5 minutes away…. Didn’t enjoy it

The location and views were amazing. Staff extremely helpful

The location of this hotel is everything! The hotel itself is average for Europe. Nothing crazy. But you are only a one minute walk from the beautiful square and all the different places to check out, including shopping and restaurants. I would highly recommend this hotel. Make sure you get one of the upper rooms with a view of the lake.

It was OK I’ll give it a three stars. It’s pretty much just an Amazon basic room, but they did have a super mini coffee pot. No fridge no microwave. A TV with about 10 channels on it. And that’s it. It was clean and the shower were good.

Another review because we stayed here twice during our trip. Stayed one night, decided 4 days later we wanted to go back for another couple of days and spent two more days there and a night. We really enjoy this hotel. Staff is great, rooms are nice and breakfast is good!

Everything here is really great! The rooms are nice and clean. The staff really took care of us. Our balcony overlooked the lake and was right next to the church. Perfect room. Breakfast Buffett was great. I would definitely recommend anyone who is coming to Hallstatt stay here!

The location was convenient, but the balcony was very small and the price was quite high for what was offered. Travellers may want to consider staying just outside the town, as it is still within easy walking distance and may offer better value for money.

Amazingly located local hotel that had everything we needed for our stay. Highly recommend!

AC didn’t work. No view of the water.

The hotel is very touristy and doesn’t really care about the guests. No customer service , no hospitality. It’s just a place to stay with steep prices and nothing in particular nice about it. Breakfast at the main building was decent! So if you have other options please go ahead and book those.

Breakfast great. No air conditioning and the flies off the lake are bad when you have to open the windows. Lady at checkout was incredibly slow and would not let us leave our keys so missed the boat. Otherwise excellent location and as expected.

Excellent hotel

The Heritage Hotel is located in the heart of Hallstatt, a city that has lost its soul. Please do not go to this city or this Hotel. The Heritage and its staff, especially the manager, know they have you trapped in a facade of a city. The managers/staff demeanor and service are indicative of someone who has a captured audience. Hallstatt is as authentic as Disney Land and any true traveler would want to escape upon arrival. Parking is nowhere near the hotel (almost a mile) although it appears to have parking in the photographs. If you’re looking for a beautiful Austrian experience leave Hallstatt out of your plans and stay at hundreds beautiful places near by.

The hotel has no AC, if you are traveling by car there is not access to the hotel, nor is there parking on site. The only option is a public parking lot. They do provide a free shuttle service that picks you up every 30 minutes, however if the shuttle is full, you have to wait another 30 minutes, and if you arrive in the afternoon the shuttle leaves you two blocks from the hotel and you have to walk with your luggage.

Great location, beautiful room with a view of the lake. Staff was friendly. The only thing I didn't enjoy was that our room was not in the main building and was quite a bit further away.and dark at night time.

Convenient location, good breakfast. Was able to check in 1 hr early.

The view from our room was amazing. Our room was amazing. I love the breakfast buffet.