Ruby MARIE HOTEL VIENNA by IHG

Self checkin was useless. The room was average - I can say little more about the hotel. I’ve been back to Vienna since and stayed elsewhere

All great. Had a fantastic appetizer on the terrace the evening we arrived. Was great. Highly recommend

Very simple room, no amenities, lacking organizational furniture for clothes.

Very good hotel in excellent location. Steps to public transport, walking distance to the city center. Easy transfer from the airport. Breakfast is excellent.

Belle petite chambre avec douche au centre de la chambre. Déjeuner excellent

Clean room, great breakfast and great location

Self check in a bit confusing, although bar staff will usually help. On line check in recommended, but couldn't find the link to do it on line. Great location for centre of Vienna. Great breakfast experience. Rooms always comfortable.

Clean room, simple and effective minimalist music decor

Cant fault this hotel. Room and staff lovely. Location excellent. Hotel had a great bar and roof terrace and there was a cinema room showing a free film each night. They also give you a free drink at the bar if dont require your room to be cleaned for 3 days, and the cocktails were delicious. Had a younger vice re clientele and staff. Enterance to the hotel was at street level with a lift to the hotel, and that was a bit dark. Wasnt too expensive. Highly recommend.

I wanted cool air. It stayed hot throughout the night. If I open a window, it becomes cold. So, I spent an uncomfortable night. There was only set of Pillows and Comforter. Not sufficient. Did not want to ask reception for extra - should have been provided automatically considering the cost that was charged. Towels were small size (70*130). Just one bath towel, one hand towel. No coffee maker in the room. Coffee was available in the common area. Glass bath. Lucky that I stayed alone. Not for family or friends unless you want some exposure. Not worth the money.

Location was excellent.

Poor check in. Pretty basic.

Lovely hotel, and nice staff very helpful

Overall this was a great stay. The location is well suited for transportation and restaurant/shopping options. The only negative was the buffet breakfast lacked hot meat and egg options. The price is expensive for what there is. It’s a small issue.

The room was small, the bed is too big fir the room, literally had 6 inches to walk through between bed and wall.

Staff were relaxed, polite and helpful. The room was clean and quiet. Lovely toiletries and actually have a good hair conditioner! Could do with tea and coffee facilities in the room but not a major issue. They show a film every night in a cinema room which is a good touch as the TV has everything in German except for the news. Fabulous breakfast and a good location. Really enjoyed our stay there.

The room was clean and the staff were friendly. I always got assistance when needed in terms of guidance to navigate the city. The movie theatre was a nice touch as well.

Staff support was lacking for the late check out with the reason for no rooms available while it was possible to order many rooms including many of my room type.

Pros. Very convenient self check in Spacy and specious rooms Awesome friendly and helpful staff Comfortable beds! Great location Cons. Towels size is Medium and its location is not optimal (in the toilet cabin) No hot food choices in Breakfast

Staff were rude and my room wasn’t cleaned