The Penz Hotel

Hotels
9.4
/10
Exceptional
658 reviews

What Guests Say About Their Stay

Cristina

10.0
/ 10
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.

Caitlin

10.0
/ 10
Such an awesome place to be, great location and people we extended our stay by 3 days!

Kathleen

10.0
/ 10
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
In the Area
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Adolf-Pichler-Platz 3, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Penz Hotel is a good choice when you are visiting Innsbruck. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Penz Hotel Address: Map & Location

Adolf-Pichler-Platz 3, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
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Lobby The Penz Hotel
Lobby 2 The Penz Hotel

Discover More About The Penz Hotel

General


In Innsbruck (Innsbruck City Centre)

Location


A stay at The Penz Hotel places you in the heart of Innsbruck, steps from Hospital Church and Anna's Column. This hotel is 0.4 mi (0.6 km) from Innsbruck Market Hall and 0.4 mi (0.7 km) from Triumphal Arch.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital Church - 0.2 km / 0.1 mi
Maria Theresa Street - 0.2 km / 0.1 mi
Anna's Column - 0.3 km / 0.2 mi
Kaufhaus Tyrol - 0.3 km / 0.2 mi
Innsbruck Market Hall - 0.3 km / 0.2 mi
Ottoburg - 0.3 km / 0.2 mi
City Tower - 0.3 km / 0.2 mi
Inn - 0.3 km / 0.2 mi
Innsbruck City Tower - 0.3 km / 0.2 mi
Innsbruck Old Town Christmas Market - 0.4 km / 0.2 mi
Helbling House - 0.4 km / 0.2 mi
Golden Roof - 0.4 km / 0.2 mi
Hofburg - 0.4 km / 0.3 mi
Court Church - 0.5 km / 0.3 mi
Innsbruck State Theater - 0.5 km / 0.3 mi

The preferred airport for The Penz Hotel is Kranebitten Airport (INN) - 3.8 km / 2.4 mi

Renovations


This property is closed from April 9 2026 to May 18 2026 (dates subject to change). The property will be renovating from April 6 2026 to May 17 2026 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and ski storage.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Rooms


Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in The Penz Hotel

Bar, Cafe and Lounge The Penz Hotel
Bar, Cafe and Lounge
Functional Hall The Penz Hotel
Functional Hall
Common Space The Penz Hotel
Common Space
Lobby The Penz Hotel
Lobby
Exterior The Penz Hotel
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Rooftop terrace
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Computer station

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Penz Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Professional property host/manager, Parking height restrictions apply, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Penz Hotel
92
Number of floors in The Penz Hotel
5
Another facilities in The Penz Hotel
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in The Penz Hotel

What are available facilities at The Penz Hotel?
There are top facilites at The Penz Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Penz Hotel?
Check-in time at The Penz Hotel is staring from 15:00 - 03:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Penz Hotel provide breakfast?
Yes, The Penz Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Penz Hotel?
The Penz Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Penz Hotel have?
The Penz Hotel has 5 floors.
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More Reviews from Other Guests in The Penz Hotel

Overall Ratings & Reviews The Penz Hotel

Traveloka (3)
Other sources (655)
9.4
Exceptional
From 655 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Penz Hotel

Number of reviews per page
20
40
Top reviews
Eugenio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff is
Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely wonderful hotel. The PENZ should be your first choice!
Enrique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean rooms and great location
Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Caitlin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Such an awesome place to be, great location and people we extended our stay by 3 days!
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent all around
Kathleen
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our first stay at the Penz. Lovey, great service and can't beat the location.
Ellen
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Thien
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very clean hotel, professional staff, easy parking and great access to the beautiful city
Laura
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great service
carrie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice hotel with a beautiful breakfast easy to walk to all major sites
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Read More
Allen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Faina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent breakfast! Nice stuff
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Chris
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Only issue we had was the air conditioner was not working properly, but other than that, it was good
William
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Hina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Penz Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Penz Hotel

Traveloka (3)
Other sources (655)
9.4
Exceptional
From 655 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Penz Hotel

Number of reviews per page
20
40
Top reviews
Eugenio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff is
Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely wonderful hotel. The PENZ should be your first choice!
Enrique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean rooms and great location
Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Caitlin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Such an awesome place to be, great location and people we extended our stay by 3 days!
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent all around
Kathleen
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our first stay at the Penz. Lovey, great service and can't beat the location.
Ellen
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Thien
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very clean hotel, professional staff, easy parking and great access to the beautiful city
Laura
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great service
carrie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice hotel with a beautiful breakfast easy to walk to all major sites
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Read More
Allen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Faina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent breakfast! Nice stuff
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Chris
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Only issue we had was the air conditioner was not working properly, but other than that, it was good
William
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Hina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Number of reviews per page
20
40