The Penz Hotel

Rooms were very clean. Breakfast was amazing and staff were really professional and friendly. The roof top bar was the icing on the cake. Really lovely hotel in a central Location.

Staff always gracious. Re maintenance. My bedroom blackout curtain was hanging off the last two hooks entire time I was there. The other thing is that their tv services do not include Netflix and other channels like that. Needs updating. Particularly since the only English speaking programme is CNN heaven help us. Whatever happened to global BBC??? Not every English speaking person is up to hear CNN raving about their President constantly. Those were the only drawbacks. Location splendid. Breakfast room is lovely. Breakfasts copious but could do with some changes after a week!! Air con works! Although have to say I had huge problems with the internet dropping all the time. I complained 5 straight days in a row and nothing happened. Gave up. I am now situated in another hotel in Salzburg and have absolutely no issue at all with their internet. Solid. So telling me my computer was the problem was nonsense clearly. At least the staff were pleasant each time I complained !!!! But nothing.....

The guy who checked me in ( I’m sorry I don’t remember his name ) was so courteous and kind. He also helped me later on when I needed a kettle. I was travelling solo so this sort of care an attention was gratefully received. My room was cleaned every day. Unfortunately some mosquitos must have got in and used ti bother me every night. I think an insect spray might have solved the issue. Unfortunately the guy who checked me in must have had days off the time I reported this to the desk. The breakfast was amazing! The staff were so attentive and friendly. Friendliness goes along way when you are traveling solo.