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Serena Palace Hotel
Hotels
4.0
/10
Poor
4 reviews
In the Area
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Boulevard de la Republique, Douala 1, Wouri, Littoral, Cameroon, 4330
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Available Room Types in Serena Palace Hotel
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What's around Serena Palace Hotel
Boulevard de la Republique, Douala 1, Wouri, Littoral, Cameroon, 4330
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Discover More About Serena Palace Hotel
General
In Douala (Akwa II)
Location
A stay at Serena Palace Hotel places you in the heart of Douala, within a 5-minute drive of La Nouvelle Liberte and Eko Market. This hotel is 1.4 mi (2.2 km) from Stade de la Reunification and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Eko Market - 1.3 km / 0.8 mi
La Nouvelle Liberte - 1.6 km / 1 mi
Cathedral of Saints Peter and Paul - 2 km / 1.2 mi
Stade de la Reunification - 2 km / 1.3 mi
Espace Doual'art - 3.2 km / 2 mi
Douala Maritime Museum - 3.8 km / 2.4 mi
Port of Douala - 4.4 km / 2.7 mi
Douala Grand Mall - 5.7 km / 3.5 mi
Japoma Sports Complex - 19 km / 11.8 mi
The preferred airport for Serena Palace Hotel is Douala (DLA-Douala Intl.) - 10.3 km / 6.4 mi
Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Beaux Arts hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 9 AM for a fee.
Rooms
Stay in one of 73 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with bathtubs are provided.
All facilities in Serena Palace Hotel

Others
Hotel Services
- Laundry service
- Wedding service
- Porter
- Multilingual staff
- 24-hour Receptionist
Things to Do
- TV lounge
- Health club
- Barbecue
- Spa
Transportation
- Shopping center shuttle
- Area shuttle
- Airport transfer
General
- Smoking area
- Parking
- Terrace
Public Facilities
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Souvenir shop
- ATM/Banking
Business Facilities
- Conference center
Accommodation Policy & General Information in Serena Palace Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately USD 14 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serena Palace Hotel | 73 |
Number of floors in Serena Palace Hotel | 5 |
Another facilities in Serena Palace Hotel | Laundry service, Wedding service, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Serena Palace Hotel
What are available facilities at Serena Palace Hotel?
There are top facilites at Serena Palace Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serena Palace Hotel?
The standard check-in time at Serena Palace Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Serena Palace Hotel provide breakfast?
Yes, Serena Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serena Palace Hotel?
Serena Palace Hotel is a 3.0-star hotel.
How many floors does Serena Palace Hotel have?
Serena Palace Hotel has 5 floors.
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More Reviews from Other Guests in Serena Palace Hotel
Overall Ratings & Reviews Serena Palace Hotel
Other sources (4)
4.0
Poor
From 4 reviews
Cleanliness
5.0
Room Comfort
3.6
Location
6.0
Service and Facilites
5.0
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Traveler Reviews Serena Palace Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Family
2.0
/10
Reviewed 531 week(s) ago
Hotels.com verified review
This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings
Chris
Family
8.0
/10
Reviewed 550 week(s) ago
Hotels.com verified review
It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.
Verified traveler
4.0
/10
Reviewed 590 week(s) ago
Expedia Group verified review
Not a nice hotel at all, very noisy room with a hard bed.
Verified traveler
2.0
/10
Reviewed 693 week(s) ago
Hotels.com verified review
Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast.
You’ve read all the top reviews.
Number of reviews per page
20
40
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