Serena Palace Hotel

Hotels
4.0
/10
Poor
4 reviews
In the Area
See Map
Boulevard de la Republique, Douala 1, Wouri, Littoral, Cameroon, 4330

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Serena Palace Hotel is a good choice when you are visiting Douala I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serena Palace Hotel

Boulevard de la Republique, Douala 1, Wouri, Littoral, Cameroon, 4330
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Discover More About Serena Palace Hotel

Location


Staying at Serena Palace Hotel is a good choice when you are visiting Douala I.

About Serena Palace Hotel

From business event to corporate gathering, Serena Palace Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serena Palace Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Serena Palace Hotel is the right place to stay.

All facilities in Serena Palace Hotel

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Hotel Services

  • Laundry service
  • Wedding service
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Health club
  • Barbecue
  • Spa

Transportation

  • Shopping center shuttle
  • Area shuttle
  • Airport transfer

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Business Facilities

  • Conference center

Accommodation Policy & General Information in Serena Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serena Palace Hotel
73
Number of floors in Serena Palace Hotel
5
Another facilities in Serena Palace Hotel
Laundry service, Wedding service, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Serena Palace Hotel

What are available facilities at Serena Palace Hotel?
There are top facilites at Serena Palace Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serena Palace Hotel?
The standard check-in time at Serena Palace Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Serena Palace Hotel provide breakfast?
Yes, Serena Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serena Palace Hotel
Serena Palace Hotel has a 3.0-star rating.
How many floors does Serena Palace Hotel have?
Serena Palace Hotel has 5.
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More Reviews from Other Guests in Serena Palace Hotel

4.0
Poor
From 4 reviews
Cleanliness

5.0

Room Comfort

3.6

Location

6.0

Service and Facilites

5.0

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Traveler Reviews Serena Palace Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings
Chris
8.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.
Verified traveler
4.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

Not a nice hotel at all, very noisy room with a hard bed.
Verified traveler
2.0
/10
Reviewed 692 week(s) ago

Hotels.com verified review

Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Others 4 Serena Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
4.0
Poor
From 4 reviews
Cleanliness

5.0

Room Comfort

3.6

Location

6.0

Service and Facilites

5.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serena Palace Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings
Chris
8.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.
Verified traveler
4.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

Not a nice hotel at all, very noisy room with a hard bed.
Verified traveler
2.0
/10
Reviewed 692 week(s) ago

Hotels.com verified review

Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast.
You’ve read all the top reviews.
Number of reviews per page
20
40