What do past guests say about Banff Ptarmigan Inn?

Banff Ptarmigan Inn is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

Banff Ptarmigan Inn

Name: Banff Ptarmigan Inn
Address: 337 Banff Ave, Alberta, Canada, T1L 1H8, 337 Banff Ave, Alberta, T1L 1H8, Canada
Rating: 8.8

Hotels

8.8

/10

Very Good

1,719 reviews

What Guests Say About Their Stay

Jennifer

10.0

/ 10

I had a really lovely stay at the Ptarmigan Inn in Banff. The location is perfect — right in the heart of town and within easy walking distance to shops, restaurants, and transport. The room was clean, comfortable, and cosy after long days out exploring, and the staff were friendly and helpful throughout my stay. I especially appreciated how easy everything felt, from check-in to getting around Banff without a car. A great choice if you want a comfortable, well-located hotel with a welcoming feel. I’d happily stay here again.

Anthony

10.0

/ 10

Great location, free parking included is a huge plus! Nothing wrong with the room. Friendly staff and clean room.

Abigail Joy

10.0

/ 10

Wonderful stay in the heart of Downtown Banff. We were disappointed the Moose Lodge was booked and got two rooms at the Ptarmigan which did NOT disappoint! Found out their sister hotels and we were delighted by very friendly staff, clean hotel and a very comfortable stay. We would stay again. I also enjoyed the close proximity to everything; it was beyond perfect over NYE. The meatball and pasta restaurant was surprisingly good and fresh; I was surprised bc it was unexpected. Can’t wait to visit soon!

In the Area

See Map

337 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Banff Ptarmigan Inn is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Banff Ptarmigan Inn

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Banff Ptarmigan Inn Address: Map & Location

337 Banff Ave, Alberta, Canada, T1L 1H8

Discover More Places

Discover More About Banff Ptarmigan Inn

Location

Staying at Banff Ptarmigan Inn is a good choice when you are visiting Alberta.

About Banff Ptarmigan Inn

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Banff Ptarmigan Inn.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Banff Ptarmigan Inn exclusively for you.

Banff Ptarmigan Inn is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Banff Ptarmigan Inn is the right place to stay.

All facilities in Banff Ptarmigan Inn

Others

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms
Computer station

Hotel Services

Tours
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

General

Parking
Microwave (shared)
Banquet
Reception hall

Things to Do

Hot tub
Sauna
Steam room

Food and Drinks

Transportation

Area shuttle

Connectivity

Free WiFi

Sports and Recreations

Ski storage

Accommodation Policy & General Information in Banff Ptarmigan Inn

Important Note

Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Available rooms at Banff Ptarmigan Inn	134
Another facilities in Banff Ptarmigan Inn	Others, Smoke-free area, Safety deposit box, Meeting facilities, Conference room

Frequently asked question in Banff Ptarmigan Inn

What are available facilities at Banff Ptarmigan Inn?

There are top facilites at Banff Ptarmigan Inn such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Banff Ptarmigan Inn?

Check-in time at Banff Ptarmigan Inn is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Banff Ptarmigan Inn?

Banff Ptarmigan Inn is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn has 134 rooms in total.

Does Banff Ptarmigan Inn provide parking?

Yes, Banff Ptarmigan Inn provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Banff Ptarmigan Inn

Overall Ratings & Reviews Banff Ptarmigan Inn

Traveloka (1)

Other sources (1,718)

8.8

Very Good

From 1,718 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Banff Ptarmigan Inn

Number of reviews per page

Top reviews

David

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

View was ok. Hot tubs jets not working properly. Fitness center small and dirty. No sanitizing station. Male bath room infirness center dirty no hand soap. Advised fro t desk and stiill not taken care of.

Jennifer

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Dylan

Leisure with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly staff! Very helpful and accomodating!

Anthony

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great location, free parking included is a huge plus! Nothing wrong with the room. Friendly staff and clean room.

Lindsay

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and comfortable. Appreciated the hot tubs after a day of skiing. Only negative was I think the tub needed attention as it was slow to drain during a shower so suspect drain needed cleaned out.

david

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice location

Abigail Joy

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Mark

Business Family

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Took over an hour to get checked in, staff do not seen to know the tasks required. Room was noisy from the old air conditioner, shower sprayed every where. Ate at the restaurant and my business partner ended up in the hospital with what the doctors said was caused by something he ate. The fumes from the parking garage can be smelled inthe lower lobby, that can't be good. There was an emergency number sign in the elevator for you to call in case of an emergency, what if you dont have a cell phone, or even is there service inside the elevator not sure the call button even worked. What is that sign for? I would suggest to stay far away fron this place.

Domingos

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Quite and clean room. Friendly staff.

Angela Maring

Leisure

10.0

/10

Reviewed 14 week(s) ago

The Banff Ptarmigan Inn was very nice, it was a perfect location, close to downtown and walking distance to many restaurants and to shopping. The shuttle to the ski hills was just outside the door, which was very convenient. The staff was very friendly. The cleanliness of the room was ok, except for the rug, it was not vacuumed well, you could see dust and debris along the edges of the floor by the window, and we found a sock just under the end of the bed that we know didn’t belong to us, before we left.

Shane

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Cory

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Love it here. Perfectly located and staff are always great.

Ronald

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Christmas eve dinner was very good. Hotel staff were very courteous .Room was very cozy with a great view of Mt.Rundle.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.