Four Points by Sheraton Cambridge Kitchener, Ontario

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8.2
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Loren

10.0
/ 10
This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and the interior stairs did not have an entry/exit into the lobby. I would have gladly used the stairs to go up and down but ending up outside the building wasn't really convenient. It will be much better once the second elevator is back in business. I still highly recommend this hotel.

Darcy

10.0
/ 10
Staff were very friendly. Breakfast was excellent, staff there especially friendly and attentive.

Lindsey

10.0
/ 10
Friendly staff and Sue went the extra mile to help us with questions and in getting food delivered to our room.
In the Area
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210 Preston Parkway, Regional Municipality of Waterloo, Ontario, Canada, N3H5N1

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Four Points by Sheraton Cambridge Kitchener, Ontario is a hotel is located at Regional Municipality of Waterloo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Cambridge Kitchener, Ontario

210 Preston Parkway, Regional Municipality of Waterloo, Ontario, Canada, N3H5N1
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Exterior Four Points by Sheraton Cambridge Kitchener, Ontario
Bedroom 2 Four Points by Sheraton Cambridge Kitchener, Ontario

Discover More About Four Points by Sheraton Cambridge Kitchener, Ontario

General


Near Riverside Park

Location


Located in Cambridge, Four Points by Sheraton Cambridge Kitchener, Ontario is in the business district, within a 5-minute drive of Riverside Park and Conestoga College. This hotel is 12.4 mi (20 km) from African Lion Safari and 11.6 mi (18.7 km) from University of Waterloo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Riverside Park - 1.1 km / 0.7 mi
Airborne Trampoline - 3.3 km / 2.1 mi
Conestoga College - 3.4 km / 2.1 mi
Doon Valley Golf Course - 3.7 km / 2.3 mi
Chicopee Tube Park - 5.6 km / 3.4 mi
Cineplex Cinemas Cambridge - 5.7 km / 3.5 mi
Maple Grove Rd Leash Free Dog Park - 5.7 km / 3.5 mi
Homer Watson House and Gallery - 5.8 km / 3.6 mi
Chicopee Ski and Summer Resort - 5.8 km / 3.6 mi
Wedges 'N Woods Golf Academy - 6.2 km / 3.8 mi
Walter Bean Trailhead - 7.2 km / 4.5 mi
Waterloo Region Museum - 7.2 km / 4.5 mi
Ibowl.ca Family Fun Center - 7.3 km / 4.5 mi
Cambridge Ice Centre - 7.4 km / 4.6 mi
Fire Hall Museum and Education Centre - 7.7 km / 4.8 mi

The nearest airports are:
Kitchener, ON (YKF-Region of Waterloo Intl.) - 7.6 km / 4.7 mi
John C. Munro Hamilton Intl. Airport (YHM) - 53.4 km / 33.2 mi

The preferred airport for Four Points by Sheraton Cambridge Kitchener, Ontario is John C. Munro Hamilton Intl. Airport (YHM).

Renovations


The property will be renovating from January 20 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Cambridge? This hotel has 1450 square feet (135 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Satisfy your appetite for dinner at the hotel's bar/lounge, Preston Bar and Lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 124 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Four Points by Sheraton Cambridge Kitchener, Ontario

Entertainment Facility Four Points by Sheraton Cambridge Kitchener, Ontario
Entertainment Facility
Common Space Four Points by Sheraton Cambridge Kitchener, Ontario
Common Space
Accommodation Services Four Points by Sheraton Cambridge Kitchener, Ontario
Accommodation Services
Exterior Four Points by Sheraton Cambridge Kitchener, Ontario
Exterior
Bedroom Four Points by Sheraton Cambridge Kitchener, Ontario
Bedroom

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Parking

Hotel Services

  • Laundry service
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Things to Do

  • Indoor pool
  • TV lounge
  • Fitness center

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Cambridge Kitchener, Ontario

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CAD 19.95 for adults and CAD 13.95 for children
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Cambridge Kitchener, Ontario
124
Number of floors in Four Points by Sheraton Cambridge Kitchener, Ontario
6
Another facilities in Four Points by Sheraton Cambridge Kitchener, Ontario
Braille or raised signage, Accessible parking, Wheelchair accessible, Accessible bathroom, Disabled access friendly

Frequently asked question in Four Points by Sheraton Cambridge Kitchener, Ontario

What are available facilities at Four Points by Sheraton Cambridge Kitchener, Ontario?
There are top facilites at Four Points by Sheraton Cambridge Kitchener, Ontario such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Cambridge Kitchener, Ontario?
The standard check-in time at Four Points by Sheraton Cambridge Kitchener, Ontario is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Cambridge Kitchener, Ontario provide breakfast?
Yes, Four Points by Sheraton Cambridge Kitchener, Ontario provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Cambridge Kitchener, Ontario?
Four Points by Sheraton Cambridge Kitchener, Ontario is a 3.0-star hotel.
How many floors does Four Points by Sheraton Cambridge Kitchener, Ontario have?
Four Points by Sheraton Cambridge Kitchener, Ontario has 6 floors.
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More Reviews from Other Guests in Four Points by Sheraton Cambridge Kitchener, Ontario

8.2
Very Good
From 1,007 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Cambridge Kitchener, Ontario

Number of reviews per page
20
40
Top reviews
Minh
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed hurt my back. I could not have a full night sleep.
Naveendeep
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We are extremely disappointed with our recent stay at Four Points by Sheraton on Saturday night. This was honestly one of the worst hotel experiences we have had, especially compared to our previous stay at the Four Points by Sheraton in Sarnia, Ontario, where everything was excellent. Because of that positive experience, we chose to stay with your brand again, but this stay completely failed to meet even basic cleanliness and comfort standards. The first room we were assigned, Room 512, was unacceptable. The moment we entered, there was a very strong unpleasant smell throughout the room and bathroom. The odor was so bad that we could not even settle in or unpack our belongings. Within less than five minutes, we had to request a room change. On top of that, the bathtub was not properly cleaned, and the bathroom itself had a strange and unpleasant smell. For a hotel under the Sheraton brand, this level of cleanliness is extremely concerning. After reporting the issue, we were moved to Room 515. Unfortunately, the experience still did not improve much. The room again had an off smell when we entered, but by that point we were exhausted and decided to stay. However, the biggest issue in this room was the shower water pressure. The water flow was unbelievably weak. It took approximately 20–25 minutes for just one person to take a shower properly. For two people, showering before bed and again before checkout became a frustrating and exhausting process that took nearly two hours
Read More
Crina
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay with the kids on a hockey tournament. They pool was a major attraction, amidst renovations. Still clean and quiet, great choice.
Jens
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disaster - parking lot decayed - garage cans overflowing - dirty - lobby underconstruction - one elevator broken for months apparently. One elevator for 120 rooms - worst Sheraton I have ever seen. No value at all and not anywhere near the cost of the room. Should NOT be marketed as a Sheraton. Do not stay here.
Loren
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and the interior stairs did not have an entry/exit into the lobby. I would have gladly used the stairs to go up and down but ending up outside the building wasn't really convenient. It will be much better once the second elevator is back in business. I still highly recommend this hotel.
Read More
Peter
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, good location.
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was convenient for a neatby wedding we attended. The room was clean and comfortable with a convenient coffee maker, fridge and microwave. We were hoping to check in an hour earlier than the normal 3 pm checkin and the kind woman working at the front desk made that pissible. We were very pleased with our stay.
Danny
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and quite.
Darcy
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very friendly. Breakfast was excellent, staff there especially friendly and attentive.
Zachary
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was adequate but shower had little to no water pressure (very unpleasant shower). Elevator was out of service.Construction materials were left in the stairwell. Lobby was treated in some sort of scented spray or deodorant that smelled over powering and offensive. Pool deck had infestation of ants and incomplete wall lighting (exposed wires). The sound proofing from the hall to the room was non existent. Family was woken up multiple times through the night as late night guests returned to their rooms. Building staff did not intervene with guests who were intoxicated and loitering and visiting in the hallways after midnight.
Read More
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. Mattress was a little too soft for my liking but that's just my preference.
Darren
icon-
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room is nice with comfortable bed but the water pressure in the shower is very weak and the towels smell of cigarette smoke. During my stay one elevator was out of order and there were renovations going on.
Manuel
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I recently stayed four nights at your hotel for a business trip and was very disappointed with my experience. I chose this property because the Marriott Bonvoy website advertised a pool and gym, with no mention that the hotel was under construction or that these amenities were unavailable. On arrival, I was told both were closed and construction would stop at 17:00, yet work continued until 18:07. My room was also in poor condition: a collapsing shower‑door hinge, dirty shampoo bottle, warped wallpaper, loose shower head, streaks on mirrors and doors, stained towels, and no tray for wet boots, causing water to pool on the uneven floor. Despite requesting maintenance and cleaning, nothing was done, and staff repeatedly failed to follow through on promises. A complimentary breakfast does not reflect the level of inconvenience and service issues I experienced.
Read More
amy
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was expensive and under renovations. Breakfast should’ve been included for the price, instead they want to charge $20 a person.
Phyllis
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean. The staff was courteous. This hotel shows it’s age is going through some renovations
Emily
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel under construction. Only one elevator.
Mike
icon-
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

There were bugs in the room, so I checked out immediately. Sliverfish are not on the list of features.
Kim
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Some water damage throughout hotel and some areas under construction
Lindsey
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Friendly staff and Sue went the extra mile to help us with questions and in getting food delivered to our room.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice , clean rooms. Just noisy from the hallway..
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Four Points by Sheraton Cambridge Kitchener, Ontario

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,007 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Cambridge Kitchener, Ontario

Number of reviews per page
20
40
Top reviews
Minh
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed hurt my back. I could not have a full night sleep.
Naveendeep
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We are extremely disappointed with our recent stay at Four Points by Sheraton on Saturday night. This was honestly one of the worst hotel experiences we have had, especially compared to our previous stay at the Four Points by Sheraton in Sarnia, Ontario, where everything was excellent. Because of that positive experience, we chose to stay with your brand again, but this stay completely failed to meet even basic cleanliness and comfort standards. The first room we were assigned, Room 512, was unacceptable. The moment we entered, there was a very strong unpleasant smell throughout the room and bathroom. The odor was so bad that we could not even settle in or unpack our belongings. Within less than five minutes, we had to request a room change. On top of that, the bathtub was not properly cleaned, and the bathroom itself had a strange and unpleasant smell. For a hotel under the Sheraton brand, this level of cleanliness is extremely concerning. After reporting the issue, we were moved to Room 515. Unfortunately, the experience still did not improve much. The room again had an off smell when we entered, but by that point we were exhausted and decided to stay. However, the biggest issue in this room was the shower water pressure. The water flow was unbelievably weak. It took approximately 20–25 minutes for just one person to take a shower properly. For two people, showering before bed and again before checkout became a frustrating and exhausting process that took nearly two hours
Read More
Crina
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay with the kids on a hockey tournament. They pool was a major attraction, amidst renovations. Still clean and quiet, great choice.
Jens
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disaster - parking lot decayed - garage cans overflowing - dirty - lobby underconstruction - one elevator broken for months apparently. One elevator for 120 rooms - worst Sheraton I have ever seen. No value at all and not anywhere near the cost of the room. Should NOT be marketed as a Sheraton. Do not stay here.
Loren
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and the interior stairs did not have an entry/exit into the lobby. I would have gladly used the stairs to go up and down but ending up outside the building wasn't really convenient. It will be much better once the second elevator is back in business. I still highly recommend this hotel.
Read More
Peter
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, good location.
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was convenient for a neatby wedding we attended. The room was clean and comfortable with a convenient coffee maker, fridge and microwave. We were hoping to check in an hour earlier than the normal 3 pm checkin and the kind woman working at the front desk made that pissible. We were very pleased with our stay.
Danny
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and quite.
Darcy
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very friendly. Breakfast was excellent, staff there especially friendly and attentive.
Zachary
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was adequate but shower had little to no water pressure (very unpleasant shower). Elevator was out of service.Construction materials were left in the stairwell. Lobby was treated in some sort of scented spray or deodorant that smelled over powering and offensive. Pool deck had infestation of ants and incomplete wall lighting (exposed wires). The sound proofing from the hall to the room was non existent. Family was woken up multiple times through the night as late night guests returned to their rooms. Building staff did not intervene with guests who were intoxicated and loitering and visiting in the hallways after midnight.
Read More
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. Mattress was a little too soft for my liking but that's just my preference.
Darren
icon-
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room is nice with comfortable bed but the water pressure in the shower is very weak and the towels smell of cigarette smoke. During my stay one elevator was out of order and there were renovations going on.
Manuel
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I recently stayed four nights at your hotel for a business trip and was very disappointed with my experience. I chose this property because the Marriott Bonvoy website advertised a pool and gym, with no mention that the hotel was under construction or that these amenities were unavailable. On arrival, I was told both were closed and construction would stop at 17:00, yet work continued until 18:07. My room was also in poor condition: a collapsing shower‑door hinge, dirty shampoo bottle, warped wallpaper, loose shower head, streaks on mirrors and doors, stained towels, and no tray for wet boots, causing water to pool on the uneven floor. Despite requesting maintenance and cleaning, nothing was done, and staff repeatedly failed to follow through on promises. A complimentary breakfast does not reflect the level of inconvenience and service issues I experienced.
Read More
amy
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was expensive and under renovations. Breakfast should’ve been included for the price, instead they want to charge $20 a person.
Phyllis
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean. The staff was courteous. This hotel shows it’s age is going through some renovations
Emily
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel under construction. Only one elevator.
Mike
icon-
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

There were bugs in the room, so I checked out immediately. Sliverfish are not on the list of features.
Kim
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Some water damage throughout hotel and some areas under construction
Lindsey
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Friendly staff and Sue went the extra mile to help us with questions and in getting food delivered to our room.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice , clean rooms. Just noisy from the hallway..
Number of reviews per page
20
40