Gladstone House

Super funky hotel - a little bit of road noise at night but overall loved the neighborhood and feel!

The property is beautiful. Although, upon arrival we were told that the elevator was out of order, and our room was up 4 *huge* flights of stairs which felt like stairmaster 10,000. We literally had to take breaks between flights. Around 11:30pm, we tried to buzz reception to ask for some plates and cutlery to be brought up to the room. We called 5 times, no answer. So we took the stairs, and the front desk employee was sitting on the lobby couch watching videos on his phone. He apologized and offered to bring them up, which there was no point because we had to walk back up the 4 flights of stairs anyway so we may as well bring the plates and cutlery with us. Fast forward to the next morning, when we hear elevator *dings*, and realize there is a hidden service elevator that the staff has been using the whole time. Why wouldn’t they offer their guests to ride in the service elevator up with all of our luggage at least? I’m not even exaggerating when I say how huge these flights of stairs were. It was really inconvenient, and I would expect better service from a *luxurious* hotel that we are paying a premium for. The service was disappointing and felt like the employees were checked out and couldn’t care less to be there.

This was our second time staying at the Gladstone House, and we love it here. Its super close to many great restaurants and many forms of entertainment. The property is beautiful and historical and the rooms are beautifully designed. Its always clean, the beds and pillows are comfortable and the staff is always helpful. Check in is super easy. Would recommend staying here.

Beautiful hotel, friendly staff. We loved the restaurant and cafe. Can’t wait to come back.

Always fun to stay at the Gladstone. Rooms and staff are usually lovely. Not quiet due to busy Queen street, so if noise disturbs make sure you bring ear plugs :) Breakfast was great and serving staff super friendly, food great.

Excellent room, great staff.....only concern was the elevator was not working.

Cool and inexpensive. Close enough to walk to CNE grounds

I never made it as the weather up north was not good! And not being refunded anything is upsetting

Very clean & comfortable room with lovely staff at the front desk. Would definitely stay there again.

The tv didn’t work. Otherwise everything else was great

Great stay, room was small but perfect and the bed was so comfortable! Totally recommend!

Stunning property with art everywhere. Every detail was thought out. The tinted glass is really lovely to look at.

Toilet flush handle was broken.. Emergency sirens throughout the night.

Room way too small for money. Stayed last year , much larger room for hlaf the price

Great

Tasty and fresh

We enjoyed our time. The setting and service were first rate. Very comfortable room.

The staff was incredibly friendly and the room was very comfortable.

The room was clean and the windows on two side of the room were a pleasant bonus!

A fun, beautiful space. Was comfortable and well appointed.