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the DOUGLAS, Autograph Collection
Hotels
9.2
/10
Exceptional
650 reviews
What Guests Say About Their Stay
Karendeep
10.0
/ 10
Amazing rooms, service and restaurants! Would definitely stay here again. Only thing is parking is hefty at $50 a night.
Geoff
10.0
/ 10
Superb customer service at check in. The room and bed were very comfortable.
Henry
10.0
/ 10
Wonderful rooms. High end fit and finish. Only room complaint was the desk chair. Seat and seat back were sloped/angled in a way that was really uncomfortable. We had breakfast for 2 as part of the Expedia VIP and was quite enjoyable.
In the Area
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45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in the DOUGLAS, Autograph Collection
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Per room per night (excl. taxes & fees)
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the DOUGLAS, Autograph Collection Address: Map & Location
45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3
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Location
the DOUGLAS, Autograph Collection is located in area / city Vancouver.
About the DOUGLAS, Autograph Collection
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from the DOUGLAS, Autograph Collection exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at the DOUGLAS, Autograph Collection.
All facilities in the DOUGLAS, Autograph Collection
Others
Hotel Services
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
- Laundry service
Things to Do
- Hot tub
- Winery tours
- Garden
- Casino
- Spa
- Steam room
Business Facilities
- Conference center
- Business center
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Reception hall
- Parking
- Parking (surcharge)
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Billiard
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in the DOUGLAS, Autograph Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
- Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
- Covered self parking fee: CAD 55 per day (in/out privileges)
- Covered valet parking fee: CAD 65 per day (in/out privileges)
- Pet fee: CAD 50 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 78.75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per accommodation, per day
- 1.259 percent destination fee will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 16:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at the DOUGLAS, Autograph Collection | 188 |
Another facilities in the DOUGLAS, Autograph Collection | Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out |
Frequently asked question in the DOUGLAS, Autograph Collection
What are available facilities at the DOUGLAS, Autograph Collection?
There are top facilites at the DOUGLAS, Autograph Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at the DOUGLAS, Autograph Collection?
Check-in time at the DOUGLAS, Autograph Collection is staring from 16:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does the DOUGLAS, Autograph Collection provide breakfast?
Yes, the DOUGLAS, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of the DOUGLAS, Autograph Collection?
the DOUGLAS, Autograph Collection is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at the DOUGLAS, Autograph Collection?
the DOUGLAS, Autograph Collection has 188 rooms in total.
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More Reviews from Other Guests in the DOUGLAS, Autograph Collection
Other sources (650)
9.2
Exceptional
From 650 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.4
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Traveler Reviews the DOUGLAS, Autograph Collection
Number of reviews per page
20
40
Top reviews
Olufunmilayo Yetunde
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice hotel in a good location
Patricia
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great hotel and really beautiful room. My only complaint is that our reservation specifically stated 2 people occupancy but our room only had 1 bathrobe and 1 set of slippers. So what's the point in telling the hotel how many people are staying when we don't even get the right amount of robes and slippers at booking?
Karendeep
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing rooms, service and restaurants! Would definitely stay here again. Only thing is parking is hefty at $50 a night.
Susan Marie Della
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The service was great and the beds were very comfortable.
Geoff
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Superb customer service at check in. The room and bed were very comfortable.
Henry
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful rooms. High end fit and finish. Only room complaint was the desk chair. Seat and seat back were sloped/angled in a way that was really uncomfortable. We had breakfast for 2 as part of the Expedia VIP and was quite enjoyable.
Nicholas
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Unique and luxurious!
Cynthia
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loved the space in our room-first time with 3 people.
Loved the view and location.
The employees in the lobby were friendly and I witnessed a kind deed.
David
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Service was excellent and site was gorgeous
Charlotte
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful room, and so unique! The design of the hotel rooms themselves are so gorgeous. Artsy, understated, and luxurious. Bathroom was gorgeous and the 24 hour room service was a huge plus. All sorts of dining — we especially loved breakfasting at Honey Salt. Not to mention the BEST spa we have ever been to. We stayed here after our wedding and spent a couple hours in the spa — best experience. The RMTs were incredible and Thayes, who helped us throughout, was so friendly, professional and simply a true pleasure to be helped by. Would love to stay again.
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chris
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Independent hotel restaurant Honey Sugar was only option for breakfast and was horribly understaffed- reputation preceeded my trip and proved to be true. Good food but service incredibly slow with hostess stopping to clean tables while line of 20 waited to be seated. Oblivious to need for moving faster. groups being seated every 5 minutes, with man ahead saying 'same as last time he was here'.
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Sara Carolyn
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Location.
Linda
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Furniture in rooftop bar area (inside) needs recovering on chairs, very worn and threadbare.
Hassan
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
All good thanks
Victoria
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property location is great! Very convenient! The hotel itself is new, modern and staff is very friendly. The only two things to highlight that could be improved: gym is much better in the JW Marriott hotel which you can access as well with the room key, it just needs extra walk. Another challenge can be noise: depending on a room you get you might be facing inner garden with a bar where DJ with music is loud which is what we had to deal with. So check what side your room is on. Otherwise great hotel.
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Craig
Business
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Horribly located Hotel, extremely loud lobby, impossible to have a phone call or meeting in.
The testaurant/bar is a third party lease so tjere is no pull getting a reservation at all, i would never rec this hotel or return
Navroop
Business with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful hotel, great service and location!
Justin
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
For the price, it was just ok.
The bad.
It felt a little run down for a suite. The curtains did not open and close easily, there were many stains on the carpet throughout and the fabric and cushions on the couch was worn. The bathroom was unusually small for such a large suite. The heater in the bathroom did not work and the shower head was leaking and spraying water from the connection point. There were very few lights in the bedroom making it dark at night. There was also a charge of $55 per night for parking and I had to valet because my truck did not fit in the garage.
The good.
Staff were great. From valets, bellman, room service and front desk, couldn’t ask for friendlier and attentive service. The room was very large and spacious with floor to ceiling windows and great natural light. The bed and bedding was clean and comfortable.
I would not stay here again due to the busyness of the attached casino, high price and difficulty getting in and out of the area the hotel is located.
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Matthew
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Remarkable accommodations right there in the center of Vancouver downtown...conjoined with a casino and several restaurants on property.
Eddie
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice and clean property
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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