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the DOUGLAS, Autograph Collection

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Danielle

10.0
/ 10
We’ve stayed here multiple times and it continues to be our favorite hotel. Service is top notch, beds are comfortable and the casino is a lot of fun.

Daniel

10.0
/ 10
Room was very nice and staff was super nice and accommodating. No mini-fridges in the room, however. They've replaced them with a large yeti ice box if you need to keep anything chilled (there's an ice closet on every floor).

Jessie

10.0
/ 10
The check-in staff went above and beyond to make sure we had a quiet room since we are sensitive to noise. She was able to get us a room even with an early check-in. When we mentioned it was our anniversary, they brought us champagne and a nice charcuterie board. Very walkable area too.
In the Area
See Map
45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3

Main Facilities

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Disabled access friendly
Multilingual staff
Money changer
24-hour Receptionist
the DOUGLAS, Autograph Collection is located in area / city Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around the DOUGLAS, Autograph Collection

45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3
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Lobby the DOUGLAS, Autograph Collection
Lobby 2 the DOUGLAS, Autograph Collection

Discover More About the DOUGLAS, Autograph Collection

Location
the DOUGLAS, Autograph Collection is located in area / city Vancouver.

About the DOUGLAS, Autograph Collection

From business event to corporate gathering, the DOUGLAS, Autograph Collection provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but the DOUGLAS, Autograph Collection welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

the DOUGLAS, Autograph Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Not only located within easy reach of various places of interests for your adventure, but staying at the DOUGLAS, Autograph Collection will also give you a pleasant stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

the DOUGLAS, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at the DOUGLAS, Autograph Collection.

All facilities in the DOUGLAS, Autograph Collection

Entertainment Facility the DOUGLAS, Autograph Collection
Entertainment Facility
Functional Hall the DOUGLAS, Autograph Collection
Functional Hall
Common Space the DOUGLAS, Autograph Collection
Common Space
Lobby the DOUGLAS, Autograph Collection
Lobby
Accommodation Services the DOUGLAS, Autograph Collection
Accommodation Services

Transportation

  • Valet parking
  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Money changer

Accommodation Policy & General Information in the DOUGLAS, Autograph Collection

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 12:00 - 12:00
Available rooms at the DOUGLAS, Autograph Collection
170
Number of floors in the DOUGLAS, Autograph Collection
9
Another facilities in the DOUGLAS, Autograph Collection
Valet parking, Car rental, Security, Disabled access friendly, Room service

Frequently asked question in the DOUGLAS, Autograph Collection

What is normal check-in & check-out time at the DOUGLAS, Autograph Collection?
The standard check-in time at the DOUGLAS, Autograph Collection is starting from From 16:00 while the latest check-out time is at 12:00 - 12:00
How many stars does the DOUGLAS, Autograph Collection have?
the DOUGLAS, Autograph Collection is a 5.0-star hotel.
How many floors does the DOUGLAS, Autograph Collection have?
the DOUGLAS, Autograph Collection has 9 floors.
How many rooms does the DOUGLAS, Autograph Collection have?
the DOUGLAS, Autograph Collection has 170 rooms in total.
Is there parking at the DOUGLAS, Autograph Collection?
Yes, the DOUGLAS, Autograph Collection provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in the DOUGLAS, Autograph Collection

Overall Ratings & Reviews the DOUGLAS, Autograph Collection

Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews the DOUGLAS, Autograph Collection

Number of reviews per page
20
40
Top reviews
Antoinette
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The whole family stayed at The Douglas. Staff were friendly and very professional. Beds were exquisitely clean and comfortable. It was noisy in the lobby when we were checking in as there was a loud party going on, but luckily it did not transfer to the rooms- we were 2 floors above. Housekeeping would only leave 2 bath towels for 4 guests and only added an extra one when we left a note to leave 4. We could have called for more perhaps. The parking garage for hotel guests costs an arm and a leg. Overall, we had a positive experience.
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Sophie Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was beautiful, the staff was helpful but our pre check in was a bit difficult. We tried to book special amenities but the website never worked. The concierge though gave us a special amenity for our anniversary which was very special.
Cassandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property and rooms—great location too.
Danielle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve stayed here multiple times and it continues to be our favorite hotel. Service is top notch, beds are comfortable and the casino is a lot of fun.
Daniel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice and staff was super nice and accommodating. No mini-fridges in the room, however. They've replaced them with a large yeti ice box if you need to keep anything chilled (there's an ice closet on every floor).
Kurt
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, clean and very friendly staff.
Jessie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The check-in staff went above and beyond to make sure we had a quiet room since we are sensitive to noise. She was able to get us a room even with an early check-in. When we mentioned it was our anniversary, they brought us champagne and a nice charcuterie board. Very walkable area too.
Fernando
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay, the staff very attentive and helpful
Lindsay
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel with many amenities in a perfect location. The staff were very nice and helpful. Would highly recommend this hotel. My only complaint was the Koi restaurant which was very disappointing but Victor was great.
Jeffery
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

As soon as we pulled up front door staff directed us to the Douglas check in floor and offered to take our bags up. We met Ice to check us in and he immediately connected with us on a more personal level. This was nice it made it feel more like being welcomed into a distant family members home rather than being checked into a hotel. The rooms were comfortable and clean. The proximity to everything was nice, either a short walk to the football field, the hockey arena, the mall, Yale town, or waterfront where you could catch an aqua bus over to Granville island. Great stay making for a great trip!
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Linh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel. For business travellers, ask hotel to change out for swivel chair at work desk. Very accommodating.
Howard
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

One unusual thing about the Douglas is the lobby/check-in is located on the 6th floor. Ground level is essentially empty, no doorman, or staff just elevators. As Marriot Bonvoy members they gave us their penthouse suite for an additional amount. So penthouse 1677 turned out to be a huge bi-level two bedroom suite with a pool table, bar, kitchen, and wrapped around 3-sides of the entire building. Dozens of floor to ceiling 15-foot high windows had electric curtains that opened at the touch of a button. Views of the city, the FIFA arena and the mountains. A fantastic place to stay for 3-days.
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Koren
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check was a breeze, they gave us water upon arrival. They were so cheerful and helpful. Rooms were comfortable and nice. Definately would stay again.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful hotel, everything from check in to the rooms were exceptional. Will absolutely stay here again!
Nimesha
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room service was great & the staff was so nice and accommodating. Really enjoyed our stay here!
Melveera
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very pleasant and attentive staff.
Dawn
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was one of the nicest hotels we have stayed in. If we ever go back to Vancouver we would stay at the Douglas again.
Ashly
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful staff, location, view, modern rooms, room service was delicious. We came for an event at Rogers arena and the location was absolutely perfect.
Connie
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My early check in request was honoured and the room was very clean. Our stay was due to attending a concert so the location was perfect.
Diana
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, high end hotel. I stay here often
Number of reviews per page
20
40

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Exterior 4 the DOUGLAS, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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