What do past guests say about Hotel Genova?

Hotel Genova is well-known for its Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

Hotel Genova

Name: Hotel Genova
Address: 523 Las Heras, Los Andes, Región de Valparaíso, Chile, 2100000, 523 Las Heras, Región de Valparaíso, 2100000, Chile
Rating: 7.2

Hotels

7.2

/10

Pleasant

51 reviews

What Guests Say About Their Stay

Jeane K

10.0

/ 10

Equipe, o atendente fala em português ajudou muito. Quarto simples atendendo a necessidade coerente com o preço.

See translation

Marcelo

10.0

/ 10

Por inconvenientes ajenos al Hotel no pudimos alojarnos en el mismo, pero al llegar ya nos tenían una opción muy buena para alojarnos en la ciudad de Los Andes. Estamos muy agradecidos por toda la buena predisposición y voluntad para conseguir alojamiento a nuestra familia. Regresaremos con total seguridad

See translation

Alberto

10.0

/ 10

Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.

See translation

In the Area

See Map

523 Las Heras, Los Andes, Región de Valparaíso, Chile, 2100000

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Near Archaeological Museum of the Andes

Available Room Types in Hotel Genova

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Hotel Genova Address: Map & Location

523 Las Heras, Los Andes, Región de Valparaíso, Chile, 2100000

Discover More Places

Discover More About Hotel Genova

General

Near Archaeological Museum of the Andes

Location

With a stay at Hotel Genova in Los Andes, you'll be a 4-minute walk from Archaeological Museum of the Andes and 5 minutes by foot from Museo Antiguo Monasterio del Espíritu Santo. This hotel is 1 mi (1.6 km) from Museo Arqueológico and 2.1 mi (3.4 km) from Calle Larga Square.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Archaeological Museum of the Andes - 0.3 km / 0.2 mi
Museo Antiguo Monasterio del Espíritu Santo - 0.4 km / 0.3 mi
Museo Arqueológico - 0.4 km / 0.3 mi
Calle Larga Square - 3.8 km / 2.3 mi
Our Lady of Mercy Cathedral - 4 km / 2.5 mi
Paidahuén Hill - 6.1 km / 3.8 mi
Viña San Esteban - 6.2 km / 3.8 mi
Termas El Corazón - 8 km / 5 mi
Santa Teresa Sanctuary - 10.6 km / 6.6 mi
Santuario Teresa de Los Andes - 11.5 km / 7.1 mi
Vina San Esteban - 24.8 km / 15.4 mi
Ski Arpa - 25.6 km / 15.9 mi
El Zaino Dreaming Stones - 27.5 km / 17.1 mi
Don Maximiano Vineyard - 30.2 km / 18.8 mi
Vina Errazuriz - 32.5 km / 20.2 mi

Facilities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Business Facilities

Featured amenities include a 24-hour front desk, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Dining

A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 21 guestrooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Genova

Others

General

Parking
Microwave (shared)
Terrace
Refrigerator (shared)

Things to Do

Outdoor pool
Garden

Food and Drinks

Breakfast
Continental breakfast

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Hotel Genova

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Genova	21
Another facilities in Hotel Genova	Parking, Microwave (shared), Terrace, Refrigerator (shared), Outdoor pool

Frequently asked question in Hotel Genova

What are available facilities at Hotel Genova?

There are top facilites at Hotel Genova such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hotel Genova?

Check-in time at Hotel Genova is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Genova provide breakfast?

Yes, Hotel Genova provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Genova?

Hotel Genova is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hotel Genova?

Hotel Genova has 21 rooms in total.

See All

More Reviews from Other Guests in Hotel Genova

Overall Ratings & Reviews Hotel Genova

Other sources (51)

7.2

Pleasant

From 51 reviews

Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Hotel Genova

Number of reviews per page

Top reviews

George

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Helpful staff

Verified traveler

with Partner

6.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

You get what you pay for! :(

Anna

with Partner

8.0

/10

Reviewed 132 week(s) ago

Hotels.com verified review

We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!

Jose

10.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

The staff wasn’t very friendly Good place to stay.

Lucas

Family

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

No pude hospedarme, cancelaron sin avisar

Paulo Cesar

Friends and Family with Friends

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Banheiro precário, quarto precário, piso precário

Eugenia

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Buenooo

CARLOS DANIEL

Friends and Family Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Personal amable.

Daniela

Friends and Family Family

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

El personal atento. La habitación bien para pasar una noche. El baño tenía mal olor.

belen

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Bien

Jeane K

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Equipe, o atendente fala em português ajudou muito. Quarto simples atendendo a necessidade coerente com o preço.

Priscilla

4.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Limpeza e condições do quarto bem ruim.

Camila

with Partner

8.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

O atendimento foi o ponto alto. Muito bom. Já a hospedagem é condizente com o valor pago. É uma boa opção para uma hospedagem curta e com bom custo benefício.

Patricia

Leisure with Partner

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Un Lugar acogedor y agradable.

Carolina

4.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Llegué al lugar y ni siquiera aparecía mi reserva. Me tuve que ir a buscar otro lugar

Marcelo

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Verified traveler

Friends and Family Family

2.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

No volvería. Pésima gestión. Servicio Demasiado por lo bajo.

Anibal

2.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Nunca fue registrada la reserva, de hecho no tenía capacidad de entregar el servicio, mala la comunicación de Expedia con el hotel

Carlos

Friends and Family with Friends

10.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

Razoável. Vale a pena pela localização . Pousada simples apenas para dormid

Alberto

10.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.