9.2
/10
Exceptional
91 reviews

What Guests Say About Their Stay

Janet
10.0
/ 10
The room is spacious and clean. Staff very friendly. Location is excellent.
Michael
10.0
/ 10
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
10.0
/ 10
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
In the Area
See Map
No. 8 South Chunxi Road, Jinjiang District, Jinjiang Qu, Chengdu, Sichuan, China, 610021

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Chengdu is located in area / city Jinjiang Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grand Hyatt Chengdu Address: Map & Location

No. 8 South Chunxi Road, Jinjiang District, Jinjiang Qu, Chengdu, Sichuan, China, 610021
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Discover More About Grand Hyatt Chengdu

Location


Grand Hyatt Chengdu is located in area / city Jinjiang Qu.

About Grand Hyatt Chengdu

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Chengdu exclusively for you.

Grand Hyatt Chengdu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hyatt Chengdu.

All facilities in Grand Hyatt Chengdu

Others Grand Hyatt Chengdu
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Barbecue
  • Spa
  • Picnic area
  • Garden
  • Shops
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Hyatt Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Chengdu
370
Number of floors in Grand Hyatt Chengdu
39
Another facilities in Grand Hyatt Chengdu
Hot tub, Indoor pool, Barbecue, Spa, Picnic area

Frequently asked question in Grand Hyatt Chengdu

What are available facilities at Grand Hyatt Chengdu?
There are top facilites at Grand Hyatt Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Grand Hyatt Chengdu?
Check-in time at Grand Hyatt Chengdu is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Hyatt Chengdu provide breakfast?
Yes, Grand Hyatt Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Hyatt Chengdu?
Grand Hyatt Chengdu is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Hyatt Chengdu have?
Grand Hyatt Chengdu has 39 floors.
See All

More Reviews from Other Guests in Grand Hyatt Chengdu

9.2
Exceptional
From 91 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Chengdu

Number of reviews per page
20
40
Top reviews
Tiam Chai
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Nannan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great, but the room seems very small compared the same size room we had in Shanghai
Michaela
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Antonio Pak Tat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice n beautiful hotel and the location is great for shopping too
Timothy
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cl
Janet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Janet
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room is spacious and clean. Staff very friendly. Location is excellent.
Can
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent experience
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Read More
James Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Amy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Dan
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Richard David
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Good environment , good location , hotel is very clean and nice
Verified traveler
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Read More
Wayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Joe
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hyatt Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 91 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Chengdu

Number of reviews per page
20
40
Top reviews
Tiam Chai
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Nannan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great, but the room seems very small compared the same size room we had in Shanghai
Michaela
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Antonio Pak Tat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice n beautiful hotel and the location is great for shopping too
Timothy
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cl
Janet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Janet
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room is spacious and clean. Staff very friendly. Location is excellent.
Can
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent experience
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Read More
James Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Amy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Dan
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Richard David
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Good environment , good location , hotel is very clean and nice
Verified traveler
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Read More
Wayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Joe
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Number of reviews per page
20
40