9.2
/10
Exceptional
91 reviews

What Guests Say About Their Stay

Janet
10.0
/ 10
The room is spacious and clean. Staff very friendly. Location is excellent.
Michael
10.0
/ 10
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
10.0
/ 10
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
In the Area
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No. 8 South Chunxi Road, Jinjiang District, Jinjiang Qu, Chengdu, Sichuan, China, 610021

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Chengdu is located in area / city Jinjiang Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Chengdu

No. 8 South Chunxi Road, Jinjiang District, Jinjiang Qu, Chengdu, Sichuan, China, 610021
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Discover More About Grand Hyatt Chengdu

What You Might Like - All About Grand Hyatt Chengdu

Grand Hyatt Chengdu is more than just a hotel; it's an experience. Guests consistently rave about the impeccable service, the sheer luxury, and the breathtaking views from many of the rooms. The hotel's central location makes exploring the city a breeze, putting you within easy reach of numerous

nearby attractions

and

nearby activities

. Whether you're travelling for business or leisure, the Grand Hyatt Chengdu promises an unforgettable stay.

One of the most popular aspects of the Grand Hyatt Chengdu is its stunning architecture and design. The hotel seamlessly blends modern elegance with traditional Chinese aesthetics, creating a truly unique atmosphere. The spacious and well-appointed rooms offer a sanctuary of comfort and style, while the extensive

hotel facilities

cater to every need. Many guests also highlight the exceptional dining experiences available within the hotel, from the exquisite

hotel restaurant

to the relaxing

hotel cafe

.

Reviewers consistently praise the friendly and attentive staff, who go above and beyond to ensure a pleasant stay. The hotel's commitment to excellence is evident in every detail, from the plush furnishings to the impeccable cleanliness. In short, the Grand Hyatt Chengdu offers a luxurious and unforgettable experience that will leave you wanting to return. Book your stay today and discover the magic for yourself!

Concept & Design Grand Hyatt Chengdu

The Grand Hyatt Chengdu is a masterpiece of modern design, seamlessly blending contemporary aesthetics with subtle nods to traditional Chinese architecture. The overall concept focuses on creating a sophisticated yet welcoming atmosphere, a sanctuary of calm amidst the bustling city. The design is not attributed to a single famous designer but rather a collaborative effort of architects and interior designers who have masterfully crafted a space that is both elegant and functional.

Stepping into the

hotel lobby

is like entering another world. The expansive space is bathed in natural light, with high ceilings and elegant furnishings creating a sense of grandeur. The calming colour palette, combined with carefully chosen artwork and lush plants, creates a tranquil and inviting atmosphere. It's the perfect place to relax with a drink, catch up on emails, or simply soak in the luxurious ambiance.

Different Hotel Room Types Available in Grand Hyatt Chengdu

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Grand Hyatt Chengdu offers a wide range of

hotel bedroom types

to suit every need and budget, from cosy rooms to expansive suites. Consider your preferences for views, smoking/non-smoking options, and bathroom amenities when making your selection. Let's explore the options!

  • Grand King Room:

    Offers a king-size bed, stunning city views, and a spacious bathroom. Non-smoking options available.
  • Deluxe Twin Room:

    Features two twin beds, city views, and a modern bathroom. Non-smoking options available.
  • Grand Suite:

    A luxurious suite with a separate living area, king-size bed, and breathtaking views. Bathtub and bidet available. Non-smoking options available.
  • Club King Room:

    Enjoy access to the Club Lounge with complimentary breakfast and evening cocktails. King-size bed and city views. Non-smoking options available.
  • Family Room:

    Perfect for families, these rooms offer extra space and often include connecting rooms. Specific configurations vary; enquire at booking.

Please note: The Grand Hyatt Chengdu is not currently pet-friendly.

Unique Hotel Facilities in Grand Hyatt Chengdu

Beyond the standard

hotel facilities

, Grand Hyatt Chengdu boasts a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation or adventure, there's something for everyone. Check the operating hours and any additional fees before using these facilities.

  • Indoor Swimming Pool:

    A refreshing escape, perfect for a relaxing swim. Operating hours: 6:00 AM - 10:00 PM.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Operating hours: 6:00 AM - 10:00 PM.
  • Spa:

    Indulge in a range of rejuvenating treatments. Prices vary depending on the treatment; please check the spa menu for details.
  • Kids' Club:

    A supervised play area for children, offering a variety of activities. Operating hours: 9:00 AM - 6:00 PM. Additional fee may apply.
  • Business Centre:

    Meeting rooms and business services are available for corporate travellers.

Hotel Buffet or Hotel Restaurant/Cafe Available in Grand Hyatt Chengdu

Grand Hyatt Chengdu offers a diverse range of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, you'll find something to tempt your taste buds. Check the opening times and prices before your visit.

  • The Peak Restaurant:

    Offers a stunning buffet breakfast, lunch, and dinner with a wide selection of international and Chinese cuisine. Prices vary depending on the meal and time. Opening hours: 6:30 AM - 10:00 PM.
  • The Lobby Lounge:

    A sophisticated lounge serving afternoon tea, cocktails, and light snacks. Open from 10:00 AM - 11:00 PM.
  • The Pool Bar:

    Enjoy refreshing drinks and snacks by the pool. Open from 10:00 AM - 8:00 PM.

Many restaurants offer special dishes and signature foods; check their menus for details.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, you'll find a suitable method to reach Grand Hyatt Chengdu. Consider booking your transfer in advance, especially during peak seasons.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    Check with the hotel for availability and booking details. This is a convenient and often more affordable option.
  • Private Car Service:

    For a more luxurious experience, consider booking a private car service.

Nearby MRT Station & Bus Stops Nearby

Grand Hyatt Chengdu enjoys excellent public transport links, making it easy to explore the city. Several

nearby MRT stations

and

bus stops nearby

provide convenient access to various attractions and other parts of Chengdu. Remember to purchase a transportation card for easy payment.

  • MRT Station:

    [Name of nearest MRT station], approximately [distance] from the hotel. You can purchase transportation cards at the station.
  • Bus Stops:

    Several bus stops are located within walking distance of the hotel. Check local bus routes for details.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Grand Hyatt Chengdu

Chengdu offers a wealth of family-friendly attractions, perfect for creating lasting memories. Here are a few options within easy reach of the Grand Hyatt Chengdu.

  • Chengdu Research Base of Giant Panda Breeding:

    See adorable giant pandas up close. Entry fee applies. Approximately [distance] from the hotel.
  • Wuhou Shrine:

    A historical site dedicated to Zhuge Liang, a prominent figure in Chinese history. Entry fee applies. Approximately [distance] from the hotel.
  • People's Park:

    A large park perfect for a relaxing stroll or picnic. Free entry. Approximately [distance] from the hotel.
  • Chengdu Museum:

    Learn about the history and culture of Chengdu. Entry fee applies. Approximately [distance] from the hotel.
  • Jinli Ancient Street:

    Explore a traditional street with shops, restaurants, and cultural performances. Free entry. Approximately [distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Grand Hyatt Chengdu

Looking for alternative accommodation options near Grand Hyatt Chengdu? Whether you're seeking luxury or budget-friendly choices, there are several excellent hotels in the area. Consider your budget and preferences when making your selection.

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4-Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3-Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its luxurious amenities, convenient location, and exceptional service, the Grand Hyatt Chengdu is the perfect choice for your next trip to Chengdu. To make your booking even easier, use Traveloka to find the best deals on

affordable hotels

and

cheap hotels nearby

. Don't forget to also book your flights with Traveloka to secure the best prices on book cheap air tickets to China and make your travel planning a breeze. Start planning your unforgettable adventure today by booking your stay via Traveloka and experience the ultimate in comfort and convenience. You can easily find and book cheap hotels or search for cheap hotels nearby with just a few clicks!

All facilities in Grand Hyatt Chengdu

Others Grand Hyatt Chengdu
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Barbecue
  • Spa
  • Picnic area
  • Garden
  • Shops
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Hyatt Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Chengdu
370
Number of floors in Grand Hyatt Chengdu
39
Another facilities in Grand Hyatt Chengdu
Hot tub, Indoor pool, Barbecue, Spa, Picnic area

Frequently asked question in Grand Hyatt Chengdu

Is Grand Hyatt Chengdu parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at the Grand Hyatt Chengdu is not complimentary for guests. We do, however, offer valet parking services for your convenience. Please inquire at the reception desk for details on valet parking charges and availability.
Does Grand Hyatt Chengdu offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Grand Hyatt Chengdu. To clarify, the hotel's policy on hotel smoking rooms and designated smoking areas may vary, so it's best to contact the hotel directly to confirm their current arrangements. They'll be able to provide the most up-to-date and accurate information regarding their smoking policy.
Does Grand Hyatt Chengdu offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at the Grand Hyatt Chengdu. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact the hotel reception for assistance with your internet access.
Where is the nearest MRT station or bus stops nearby Grand Hyatt Chengdu? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Grand Hyatt Chengdu; finding a nearby MRT station will require a taxi or other transport. For visitor attractions, the Jinjiang Sports Centre and the Kuanzhai Alley historical area are both within easy reach, offering a blend of modern facilities and traditional charm. These things to do nearby provide a good starting point for exploring Chengdu.
Is Grand Hyatt Chengdu a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Grand Hyatt Chengdu. To find out if they are a pet friendly hotel, or to discover other animal friendly hotels in Chengdu, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Grand Hyatt Chengdu

9.2
Exceptional
From 91 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Chengdu

Number of reviews per page
20
40
Top reviews
Tiam Chai
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Nannan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great, but the room seems very small compared the same size room we had in Shanghai
Michaela
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Antonio Pak Tat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice n beautiful hotel and the location is great for shopping too
Timothy
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cl
Janet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Janet
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room is spacious and clean. Staff very friendly. Location is excellent.
Can
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent experience
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Read More
James Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Amy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Dan
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Richard David
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Good environment , good location , hotel is very clean and nice
Verified traveler
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Read More
Wayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Joe
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hyatt Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 91 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Chengdu

Number of reviews per page
20
40
Top reviews
Tiam Chai
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Nannan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great, but the room seems very small compared the same size room we had in Shanghai
Michaela
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Antonio Pak Tat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice n beautiful hotel and the location is great for shopping too
Timothy
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cl
Janet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Janet
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room is spacious and clean. Staff very friendly. Location is excellent.
Can
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent experience
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Read More
James Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Amy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Dan
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Richard David
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Good environment , good location , hotel is very clean and nice
Verified traveler
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Read More
Wayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Joe
icon-Leisure
Leisure
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Number of reviews per page
20
40