Hard Rock Hotel Shenzhen

Hotels
8.8
/10
Very Good
851 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.

Hoi Yee

10.0
/ 10
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.

Verified traveler

10.0
/ 10
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
In the Area
See Map
No. 9 Mission Hills Road, Longhua New District, Bao'an Qu, Shenzhen, Guangdong, China, 518110

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hard Rock Hotel Shenzhen is a good choice when you are visiting Bao'an Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hard Rock Hotel Shenzhen Address: Map & Location

No. 9 Mission Hills Road, Longhua New District, Bao'an Qu, Shenzhen, Guangdong, China, 518110
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Discover More About Hard Rock Hotel Shenzhen

General


Near Bounce Trampoline Park

Location


With a stay at Hard Rock Hotel Shenzhen in Shenzhen (Longhua District), you'll be a 1-minute drive from Mission Hills Ecological Sports Park and 5 minutes from Shenzhen Guanlan Landscape and Cultural Park. This family-friendly hotel is 9.8 mi (15.7 km) from Mission Hills Golf Club and 11.7 mi (18.8 km) from Bao an Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mission Hills Ecological Sports Park - 0.5 km / 0.3 mi
Bounce Trampoline Park - 2 km / 1.2 mi
Shenzhen Guanlan Landscape and Cultural Park - 4.3 km / 2.7 mi
Fenggang Sports Center - 8.9 km / 5.6 mi
Daping Park - 13.9 km / 8.6 mi
Xiagongyan Reservoir - 14.5 km / 9 mi
Guangming Park - 15.7 km / 9.8 mi
Mission Hills Golf Club - 15.7 km / 9.8 mi
Longfeng Villa Video Resort - 17.6 km / 10.9 mi
MixC Cinema - 18.2 km / 11.3 mi
Bao an Stadium - 18.8 km / 11.7 mi
Dafen Oil-Painting Village - 20 km / 12.4 mi
Shenzhen Longgang Universiade Center - 20 km / 12.4 mi
Buji Park - 20.6 km / 12.8 mi
Longgang Dragon Park - 20.7 km / 12.9 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 38.7 km / 24.1 mi
Hong Kong International Airport (HKG) - 79.5 km / 49.4 mi

The preferred airport for Hard Rock Hotel Shenzhen is Shenzhen Intl. Airport (SZX).

Facilities


Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy American cuisine at Hard Rock Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 258 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in Hard Rock Hotel Shenzhen

Swimming Pool Hard Rock Hotel Shenzhen
Swimming Pool
Entertainment Facility Hard Rock Hotel Shenzhen
Entertainment Facility
Fitness Center Hard Rock Hotel Shenzhen
Fitness Center
Functional Hall Hard Rock Hotel Shenzhen
Functional Hall
Common Space Hard Rock Hotel Shenzhen
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Romantic proposal packages
  • Fitness center
  • Shops
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

General

  • Rooftop terrace
  • Banquet
  • Parking

Sports and Recreations

  • Ski storage
  • Game room
  • Billiard

Family-friendly Facilities

  • Kids club

Transportation

  • Garage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hard Rock Hotel Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Parking height restrictions apply, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 60 for children
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Shenzhen
258
Number of floors in Hard Rock Hotel Shenzhen
25
Another facilities in Hard Rock Hotel Shenzhen
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Hard Rock Hotel Shenzhen

What are available facilities at Hard Rock Hotel Shenzhen?
There are top facilites at Hard Rock Hotel Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hard Rock Hotel Shenzhen?
Check-in time at Hard Rock Hotel Shenzhen is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hard Rock Hotel Shenzhen provide breakfast?
Yes, Hard Rock Hotel Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hard Rock Hotel Shenzhen?
Hard Rock Hotel Shenzhen is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hard Rock Hotel Shenzhen have?
Hard Rock Hotel Shenzhen has 25 floors.
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More Reviews from Other Guests in Hard Rock Hotel Shenzhen

8.8
Very Good
From 848 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
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See All

Traveler Reviews Hard Rock Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
Lee
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
VINCENT
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The rooms looked and felt modern and new to me. You could find USB charging ports and LED lights on the bathroom mirror. Besides the modern amenities, the room itself was spacious, with a large round bath tub as well as separate area for shower and toilet. Breakfast served was buffet with both Western and Chinese food like congee and dumplings that you would get in most hotels in China. Now for the area of improvement - My only complaint was the lounge. We had opted to buy the lounge package (Royal Royalty King room) that included access to the lounge during our stay, Having been to a lounge in Hong Kong, I was really surprised the lounge was just another room that looked like a restaurant than a lounge. There were tables and chairs but no comfortable sofas and space that you would expect from a proper lounge. Even the food choice was bad. You only got a tiramisu or strawberry (bite-sized) cakes and slices of watermelons and dragon fruits and that's all. Drinks were self-served from a coffee machine or from tea bags, or u could get a can of coke or a lager from the fridge. There was a bar that had no one. Overall, I think this hotel is worth your money if you need to stay in the area. The staff service was exceptional. I am a Hard Rock pin collector and before I booked the hotel I asked if they would sell any pins there and they not only answered my query but also went to take and sent me pictures of the pins available. I think this was definitely above and beyond.
Read More
Minhyung
icon-Business Family
Business Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff was so kind so I'm appreciate for Steven
Man Wai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Breakfast buffet at Seasons restaurant has lots of variety, food are tasty, especially the Chinese food. Staffs are polite and helpful.
Maximilius
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Huge room but the kids playroom needs renewing
Adam
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The worst executive lounge I've ever experienced, and I've been to many. They only served a few cookies, bread and peanuts. We had to ask to get additional food, which they provided only after asking, and then it took more than an hour to get it. Also, the following day, after I had ordered room service, someone came into my room while I was away at breakfast, even though I had the "do not disturb" sign on, and took out what was left of my room service meal. They came into my room without asking while I was gone. It made me feel very uncomfortable.
Read More
Raymond
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.
Read More
Chi Fai
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

every is ok but the wifi very weak.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.
Read More
Thomas
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Read More
Ting Pong
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Big bath tub is excellent and great view
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

close to the MH mall, convenience location
Fadi
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good location clean and good breakfast
Fadi
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel, clean great service good breakfast and good location
David
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very cool hotel, lots of interesting features
Seyed hamed
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Danny
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great service and friendly team. very close to MRT
Fadi
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent hotel, great service and location
Hoi Yee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Ting Pong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The bath room is excellent and the music in the room is unbeatable
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hard Rock Hotel Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 848 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
Lee
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
VINCENT
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The rooms looked and felt modern and new to me. You could find USB charging ports and LED lights on the bathroom mirror. Besides the modern amenities, the room itself was spacious, with a large round bath tub as well as separate area for shower and toilet. Breakfast served was buffet with both Western and Chinese food like congee and dumplings that you would get in most hotels in China. Now for the area of improvement - My only complaint was the lounge. We had opted to buy the lounge package (Royal Royalty King room) that included access to the lounge during our stay, Having been to a lounge in Hong Kong, I was really surprised the lounge was just another room that looked like a restaurant than a lounge. There were tables and chairs but no comfortable sofas and space that you would expect from a proper lounge. Even the food choice was bad. You only got a tiramisu or strawberry (bite-sized) cakes and slices of watermelons and dragon fruits and that's all. Drinks were self-served from a coffee machine or from tea bags, or u could get a can of coke or a lager from the fridge. There was a bar that had no one. Overall, I think this hotel is worth your money if you need to stay in the area. The staff service was exceptional. I am a Hard Rock pin collector and before I booked the hotel I asked if they would sell any pins there and they not only answered my query but also went to take and sent me pictures of the pins available. I think this was definitely above and beyond.
Read More
Minhyung
icon-Business Family
Business Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff was so kind so I'm appreciate for Steven
Man Wai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Breakfast buffet at Seasons restaurant has lots of variety, food are tasty, especially the Chinese food. Staffs are polite and helpful.
Maximilius
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Huge room but the kids playroom needs renewing
Adam
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The worst executive lounge I've ever experienced, and I've been to many. They only served a few cookies, bread and peanuts. We had to ask to get additional food, which they provided only after asking, and then it took more than an hour to get it. Also, the following day, after I had ordered room service, someone came into my room while I was away at breakfast, even though I had the "do not disturb" sign on, and took out what was left of my room service meal. They came into my room without asking while I was gone. It made me feel very uncomfortable.
Read More
Raymond
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.
Read More
Chi Fai
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

every is ok but the wifi very weak.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.
Read More
Thomas
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Read More
Ting Pong
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Big bath tub is excellent and great view
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

close to the MH mall, convenience location
Fadi
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good location clean and good breakfast
Fadi
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel, clean great service good breakfast and good location
David
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very cool hotel, lots of interesting features
Seyed hamed
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Danny
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great service and friendly team. very close to MRT
Fadi
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent hotel, great service and location
Hoi Yee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Ting Pong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The bath room is excellent and the music in the room is unbeatable
Number of reviews per page
20
40