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9.2
/10
Exceptional
1,038 reviews

What Guests Say About Their Stay

Steven Yannick

10.0
/ 10
Clean and comfortable room. Great variety of food at breakfast. The staff in the Sheraton Club lounge were friendly and polite - They gave a small toy to our baby. Kind and lovely gesture

Tariq

10.0
/ 10
I travel a lot, and I keep an eye on Chinese hotels — they are clean, advanced, and very professional.

Gabrielle Ying

10.0
/ 10
Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.
In the Area
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208 Tianhe Rd Junction of Tiyu Xi Rd & Tianhe Rd, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620

Main Facilities

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Express check-out
Disabled access friendly
Multilingual staff
Money changer
24-hour Receptionist
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Guangzhou Hotel

208 Tianhe Rd Junction of Tiyu Xi Rd & Tianhe Rd, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620
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Lobby Sheraton Guangzhou Hotel
Lobby 2 Sheraton Guangzhou Hotel

Discover More About Sheraton Guangzhou Hotel

Location
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD.

About Sheraton Guangzhou Hotel

From business event to corporate gathering, Sheraton Guangzhou Hotel provides complete services and facilities that you and your colleagues need.

Sheraton Guangzhou Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Sheraton Guangzhou Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Guangzhou Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Guangzhou Hotel.

All facilities in Sheraton Guangzhou Hotel

Swimming Pool Sheraton Guangzhou Hotel
Swimming Pool
Lobby Sheraton Guangzhou Hotel
Lobby
Exterior Sheraton Guangzhou Hotel
Exterior
Others Sheraton Guangzhou Hotel
Others
Restaurant Sheraton Guangzhou Hotel
Restaurant

Transportation

  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Sheraton Guangzhou Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Guangzhou Hotel
397
Number of floors in Sheraton Guangzhou Hotel
33
Another facilities in Sheraton Guangzhou Hotel
Car rental, Security, Disabled access friendly, Room service, Safety deposit box

Frequently asked question in Sheraton Guangzhou Hotel

What is normal check-in & check-out time at Sheraton Guangzhou Hotel?
The standard check-in time at Sheraton Guangzhou Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel is a 5.0-star hotel.
How many floors does Sheraton Guangzhou Hotel have?
Sheraton Guangzhou Hotel has 33 floors.
How many rooms are available at Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel has 397 rooms in total.
What do past guests say about Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Sheraton Guangzhou Hotel

Overall Ratings & Reviews Sheraton Guangzhou Hotel

Traveloka (35)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

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Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Steven Yannick
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable room. Great variety of food at breakfast. The staff in the Sheraton Club lounge were friendly and polite - They gave a small toy to our baby. Kind and lovely gesture
Tariq
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I travel a lot, and I keep an eye on Chinese hotels — they are clean, advanced, and very professional.
Gabrielle Ying
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.
Read More
Andryanto
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.
Read More
William
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The rooms are spacious enough for us family of 4. Breakfast buffet selection were also great. Staff were so helpful even before you ask them. Special mention to Ricardo Ma from the concierge who had been very helpful to us during our entire stay. Assisting us in ordering from meituan food app every night because we cant order from our app for some reason. Another plus point is the location. Very accessible to malls, food shop, and subway stop. Will definitely stay here again next time we come back.
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Annie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and good location the staff are really helpful. Breakfast is ok and a good variety of choices.
Anat
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are specious and clean. Breakfast is fresh and has big variety to choose from. Staff is amazing-Each and every one of them welcomed us and helped us with any questions we had.
HUI CHOO
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

the room was clean, helpful staff, good spread of breakfast. recommend hotel to stay in GZ
Myesha
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I enjoyed my stay ! Great location, room views are amazing.. Staff was kind . It been a pleasure staying here .. I would highly recommend it ..
AMY
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and helpful staff. Strongly recommended 👍
Yan
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff, clean and spacious room, convenient location - many shopping malls nearby.definitely will stay next time in Guangzhou.
Ruishan
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best breakfast buffet in town and very nice out door swimming pool. Definitely will be my first choice of staying in Guangzhou. It’s
Manish
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!
Baoyun
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The housekeeping was good, the staff were helpful. The room was great. But what i do not understand is that I booked a non-smoking hotel so that I have a place to avoid the never-ending smoking in China but they allowed a smoker to continue smoking despite already highlighting it to them. If the non-smoking rule is not enforced, you probably have to inform your guests that there will be smokers smoking in the hotel regardless. By the 2nd time I informed your staff, the smoker should have been chased out after the 1st warning.
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Leonard Lee Boon
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I would like to comment on a concierge staff who is extremely polite and helpful, his name is Ricardo Ma. He is well verse in his role of work and gives excellent recommendations.
JK
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.
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Edwina
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
Hui
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
michel
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

very good
Ming Fai Ivan
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.
Number of reviews per page
20
40

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Exterior 4 Sheraton Guangzhou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.