Finding rooms for you...
9.2
/10
Exceptional
1,031 reviews

What Guests Say About Their Stay

Manish

10.0
/ 10
Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!

JK

10.0
/ 10
Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.

Edwina

10.0
/ 10
Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
In the Area
See Map
208 Tianhe Rd Junction of Tiyu Xi Rd & Tianhe Rd, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620

Main Facilities

See more
24-Hour Front Desk
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

Sheraton Guangzhou Hotel Address: Map & Location

208 Tianhe Rd Junction of Tiyu Xi Rd & Tianhe Rd, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620
Discover More Places
Lobby Sheraton Guangzhou Hotel
Lobby 2 Sheraton Guangzhou Hotel

Discover More About Sheraton Guangzhou Hotel

Location
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD.

About Sheraton Guangzhou Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Guangzhou Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Sheraton Guangzhou Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Sheraton Guangzhou Hotel

Swimming Pool Sheraton Guangzhou Hotel
Swimming Pool
Lobby Sheraton Guangzhou Hotel
Lobby
Exterior Sheraton Guangzhou Hotel
Exterior
Others Sheraton Guangzhou Hotel
Others
Restaurant Sheraton Guangzhou Hotel
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Transportation

  • Car rental
  • Security

Public Facilities

  • Room service
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Sheraton Guangzhou Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Guangzhou Hotel
397
Number of floors in Sheraton Guangzhou Hotel
33
Another facilities in Sheraton Guangzhou Hotel
Multilingual staff, Newspaper in lobby, 24-hour Receptionist, Express check-out, Money changer

Frequently asked question in Sheraton Guangzhou Hotel

What are available facilities at Sheraton Guangzhou Hotel?
There are top facilites at Sheraton Guangzhou Hotel such as 24-Hour Front Desk. (some may require extra charges)
What Time is Check In & Check Out at Sheraton Guangzhou Hotel?
Check-in time at Sheraton Guangzhou Hotel is staring from From 15:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sheraton Guangzhou Hotel have?
Sheraton Guangzhou Hotel has 33 floors.
How many rooms are available at Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel has 397 rooms in total.
See All

More Reviews from Other Guests in Sheraton Guangzhou Hotel

9.2
Exceptional
From 996 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Manish
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!
Baoyun
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The housekeeping was good, the staff were helpful. The room was great. But what i do not understand is that I booked a non-smoking hotel so that I have a place to avoid the never-ending smoking in China but they allowed a smoker to continue smoking despite already highlighting it to them. If the non-smoking rule is not enforced, you probably have to inform your guests that there will be smokers smoking in the hotel regardless. By the 2nd time I informed your staff, the smoker should have been chased out after the 1st warning.
Read More
Leonard Lee Boon
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would like to comment on a concierge staff who is extremely polite and helpful, his name is Ricardo Ma. He is well verse in his role of work and gives excellent recommendations.
JK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.
Read More
Edwina
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
Hui
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
michel
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

very good
Ming Fai Ivan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.
Huynh
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I like the breakfast, all good foods and a lot of foods.
Gary
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room is clean. Breakfast is great!
Jeffrey
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms! Helpful staff! A lot of things to see around hotel, shopping etc
Andor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great breakfast
Mubarak A
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good hotel in every aspect
Laura
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room size is good price is reasonable (in American standard). Location is amazing with the hotel connects to three malls that range from super high end to family friendly. One of the three malls is called Zhengjia, it has tons of kid friendly shops, an ice rink, mini rainforest with petting zoo, perfect for family with young kids. Near the hotel with a couple minute walk there’s a subway station and an array of local small restaurants and shops - boba, stinky tofu, roasted chestnuts and yams, BBQ skewers…you name it they have it. The hotel staff were very nice and helpful. It’s a decent accommodation and worth the money for its location.
Read More
Ying
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location and the breakfast is great. The reception staff is super helpful.
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It’s my favourite hotel in GZ. Excellent location, huge and clean room, friendly and helpful staff. Many popular eateries are very walkable and its link to a mall.
Lai Team
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tried the breakfast, good variety, crowded but made up by the spacious layout, overall worth the ¥99.
sum cho
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good
Eric
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Guangzhou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 996 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Manish
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!
Baoyun
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The housekeeping was good, the staff were helpful. The room was great. But what i do not understand is that I booked a non-smoking hotel so that I have a place to avoid the never-ending smoking in China but they allowed a smoker to continue smoking despite already highlighting it to them. If the non-smoking rule is not enforced, you probably have to inform your guests that there will be smokers smoking in the hotel regardless. By the 2nd time I informed your staff, the smoker should have been chased out after the 1st warning.
Read More
Leonard Lee Boon
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would like to comment on a concierge staff who is extremely polite and helpful, his name is Ricardo Ma. He is well verse in his role of work and gives excellent recommendations.
JK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.
Read More
Edwina
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
Hui
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
michel
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

very good
Ming Fai Ivan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.
Huynh
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I like the breakfast, all good foods and a lot of foods.
Gary
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room is clean. Breakfast is great!
Jeffrey
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms! Helpful staff! A lot of things to see around hotel, shopping etc
Andor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great breakfast
Mubarak A
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good hotel in every aspect
Laura
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room size is good price is reasonable (in American standard). Location is amazing with the hotel connects to three malls that range from super high end to family friendly. One of the three malls is called Zhengjia, it has tons of kid friendly shops, an ice rink, mini rainforest with petting zoo, perfect for family with young kids. Near the hotel with a couple minute walk there’s a subway station and an array of local small restaurants and shops - boba, stinky tofu, roasted chestnuts and yams, BBQ skewers…you name it they have it. The hotel staff were very nice and helpful. It’s a decent accommodation and worth the money for its location.
Read More
Ying
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location and the breakfast is great. The reception staff is super helpful.
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It’s my favourite hotel in GZ. Excellent location, huge and clean room, friendly and helpful staff. Many popular eateries are very walkable and its link to a mall.
Lai Team
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tried the breakfast, good variety, crowded but made up by the spacious layout, overall worth the ¥99.
sum cho
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good
Eric
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
Number of reviews per page
20
40