9.0
/10
Exceptional
814 reviews

What Guests Say About Their Stay

Celestine

10.0
/ 10
Excellent location to shopping and many good eateries. All within walking distance. Housekeeping did wonderful job daily. Check in was seamless when we arrived at past midnight. All staffs were helpful and friendly.. shout out to Ms Rita for assisting me on getting around as it’s my first visit to GZ and won’t be last. Will definitely come back to Sheraton again when visit GZ.

Boon Kheng

10.0
/ 10
Wonderful time staying at the club room. Spacious n clean. All staff at the hotel were very efficient helpful n courteous. On my first night the aircon in my room was not functioning well very warm. Next day approached the staff at the club floor to change to another room. Joey and LewenChen have been utmost helpful to arrange for a cooler room. Thank you to both of them. Another staff Wee from conceirge has been so helpful n informative. Tnks. Overall highly recommended Sheraton Guangzhou for business or leisure trip. From staff to room n location. Excellent.

Cynthia Shih-Hsin

10.0
/ 10
We stopped by Guangzhou for 2 days on our way into Chongqing. Decided to stay at the Sheraton Guangzhou. I am in the hospitality industry and appreciate great service. The staff at the Sheraton was very accommodating, friendly, and knowledgeable. A couple of things that stood out to me was: First: I mispalced my wallet, and was out having dinner with friends. Called the hotel and gave them permissions to enter my room to check if it was there. The manager went out of their way to ensure they found it. So i could enjoy my time out without having to make the trek back. Second, We left the "Do not disturb" sign as we didnt need our room made up for only 2 day stay. They called to make sure we were okay, and asked if we needed anything. We travel a lot! Like i mean a lot! Never ever have i had a hotel front desk team do this. The customer service level and the care is beyond the next level. We highly recommended the Sheraton Guangzhou. Great job to the management team in training your staff.
In the Area
See Map
208 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Guangzhou Hotel

208 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Lobby Sheraton Guangzhou Hotel
Lobby 2 Sheraton Guangzhou Hotel

Discover More About Sheraton Guangzhou Hotel

General


Near Taikoo Hui

Location


A stay at Sheraton Guangzhou Hotel places you in the heart of Guangzhou, within a 5-minute drive of Taikoo Hui and Canton Tower. This luxury hotel is 3.6 mi (5.8 km) from Yuexiu Park and 3.7 mi (6 km) from Baiyun Mountain.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tee Mall - 0.1 km / 0.1 mi
Tianhe Stadium - 0.7 km / 0.4 mi
Grandview Mall - 0.8 km / 0.5 mi
Zhongtian Shopping Mall - 1.1 km / 0.7 mi
CITIC Plaza - 1.3 km / 0.8 mi
Taikoo Hui - 1.4 km / 0.9 mi
OneLink Walk - 1.5 km / 0.9 mi
Guangzhou CTF Finance Centre - 2.1 km / 1.3 mi
Guangzhou Library - 2.4 km / 1.5 mi
Guangzhou Opera House - 2.4 km / 1.5 mi
Flower City Square - 2.5 km / 1.5 mi
Guangdong Museum - 2.6 km / 1.6 mi
Zhujiang Park - 2.7 km / 1.7 mi
Guangzhou Zoo - 2.7 km / 1.7 mi
Jinan University - 2.9 km / 1.8 mi

The nearest airports are:
Foshan (FUO-Shadi) - 36.6 km / 22.7 mi
Baiyun International Airport (CAN) - 38.1 km / 23.7 mi

The preferred airport for Sheraton Guangzhou Hotel is Baiyun International Airport (CAN).

Facilities


Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Grab a bite at Bene Italian & Seafood, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 445 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Guangzhou Hotel

Bar, Cafe and Lounge Sheraton Guangzhou Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Guangzhou Hotel
Swimming Pool
Fitness Center Sheraton Guangzhou Hotel
Fitness Center
Functional Hall Sheraton Guangzhou Hotel
Functional Hall
Lobby Sheraton Guangzhou Hotel
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Fitness center
  • Sauna
  • Steam room
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Transportation

  • Limited parking
  • Limo or town car service
  • Airport transfer

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Public Facilities

  • Elevator
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Sheraton Guangzhou Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Essential workers only - NO
  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Guangzhou Hotel
445
Number of floors in Sheraton Guangzhou Hotel
33
Another facilities in Sheraton Guangzhou Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Express check-out

Frequently asked question in Sheraton Guangzhou Hotel

What are available facilities at Sheraton Guangzhou Hotel?
There are top facilites at Sheraton Guangzhou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Guangzhou Hotel?
The standard check-in time at Sheraton Guangzhou Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Guangzhou Hotel provide breakfast?
Yes, Sheraton Guangzhou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel is a 5.0-star hotel.
How many floors does Sheraton Guangzhou Hotel have?
Sheraton Guangzhou Hotel has 33 floors.
See All

More Reviews from Other Guests in Sheraton Guangzhou Hotel

9.0
Exceptional
From 779 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location to shopping and many good eateries. All within walking distance. Housekeeping did wonderful job daily. Check in was seamless when we arrived at past midnight. All staffs were helpful and friendly.. shout out to Ms Rita for assisting me on getting around as it’s my first visit to GZ and won’t be last. Will definitely come back to Sheraton again when visit GZ.
Read More
Yanban
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, large and comfy room. Courteous staff.
Boon Kheng
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful time staying at the club room. Spacious n clean. All staff at the hotel were very efficient helpful n courteous. On my first night the aircon in my room was not functioning well very warm. Next day approached the staff at the club floor to change to another room. Joey and LewenChen have been utmost helpful to arrange for a cooler room. Thank you to both of them. Another staff Wee from conceirge has been so helpful n informative. Tnks. Overall highly recommended Sheraton Guangzhou for business or leisure trip. From staff to room n location. Excellent.
Read More
Cherry
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed in club access level. Great view of the stadium and conven
Cynthia Shih-Hsin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stopped by Guangzhou for 2 days on our way into Chongqing. Decided to stay at the Sheraton Guangzhou. I am in the hospitality industry and appreciate great service. The staff at the Sheraton was very accommodating, friendly, and knowledgeable. A couple of things that stood out to me was: First: I mispalced my wallet, and was out having dinner with friends. Called the hotel and gave them permissions to enter my room to check if it was there. The manager went out of their way to ensure they found it. So i could enjoy my time out without having to make the trek back. Second, We left the "Do not disturb" sign as we didnt need our room made up for only 2 day stay. They called to make sure we were okay, and asked if we needed anything. We travel a lot! Like i mean a lot! Never ever have i had a hotel front desk team do this. The customer service level and the care is beyond the next level. We highly recommended the Sheraton Guangzhou. Great job to the management team in training your staff.
Read More
Choon Fong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Housekeeping was very responsive to our requests. I booked a room for 2 but 3 stayed and there was no extra charge. They even provided towels and slippers for the extra person. We requested for late checkout and was given up to 5pm. Location is excellent. Very central and convenient. Highly recommend!
Ee San
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Right beside major shopping malls, ideal for food/shopping.
Bee-Theng
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and spacious room. Location fantastic, near shopping malls, wide food choices , subway next to hotel. Hotel outdoor swimming pool has a good view of its surrounding and is nice to sit and chill out.
Su
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fantastic stay with my family!
Dominique
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wifi speed is slow, Room temperature set at lowest 22c , can’t adjust lower but the room feel warmer than 22…breakfast quality isn’t the best..
Christian
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s such a lovely place to be.
Share Lin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My second time staying in Sheraton GZ Concierge n reception were very helpful and friendly. Housekeeper has maintained the room very clean. A lot of variety for breakfast and was very delicious. Overall good experience and excellent service.. location was convenient. Recommend more friends to stay in your hotel.
Haiying
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room is clean, the staff is very friendly. Breakfast is excellent.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes
Tong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I chose it because it is close to Subway station.
Camilla
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good
Charbel
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location
Mubarak A
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very good hotel and location, its just perfect for everything.
Mubarak A
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All is good. Keep it up
veronica
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

La habitación olía a tabaco en el baño porque otro cliente estaba fumando
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Guangzhou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 779 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location to shopping and many good eateries. All within walking distance. Housekeeping did wonderful job daily. Check in was seamless when we arrived at past midnight. All staffs were helpful and friendly.. shout out to Ms Rita for assisting me on getting around as it’s my first visit to GZ and won’t be last. Will definitely come back to Sheraton again when visit GZ.
Read More
Yanban
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, large and comfy room. Courteous staff.
Boon Kheng
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful time staying at the club room. Spacious n clean. All staff at the hotel were very efficient helpful n courteous. On my first night the aircon in my room was not functioning well very warm. Next day approached the staff at the club floor to change to another room. Joey and LewenChen have been utmost helpful to arrange for a cooler room. Thank you to both of them. Another staff Wee from conceirge has been so helpful n informative. Tnks. Overall highly recommended Sheraton Guangzhou for business or leisure trip. From staff to room n location. Excellent.
Read More
Cherry
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed in club access level. Great view of the stadium and conven
Cynthia Shih-Hsin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stopped by Guangzhou for 2 days on our way into Chongqing. Decided to stay at the Sheraton Guangzhou. I am in the hospitality industry and appreciate great service. The staff at the Sheraton was very accommodating, friendly, and knowledgeable. A couple of things that stood out to me was: First: I mispalced my wallet, and was out having dinner with friends. Called the hotel and gave them permissions to enter my room to check if it was there. The manager went out of their way to ensure they found it. So i could enjoy my time out without having to make the trek back. Second, We left the "Do not disturb" sign as we didnt need our room made up for only 2 day stay. They called to make sure we were okay, and asked if we needed anything. We travel a lot! Like i mean a lot! Never ever have i had a hotel front desk team do this. The customer service level and the care is beyond the next level. We highly recommended the Sheraton Guangzhou. Great job to the management team in training your staff.
Read More
Choon Fong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Housekeeping was very responsive to our requests. I booked a room for 2 but 3 stayed and there was no extra charge. They even provided towels and slippers for the extra person. We requested for late checkout and was given up to 5pm. Location is excellent. Very central and convenient. Highly recommend!
Ee San
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Right beside major shopping malls, ideal for food/shopping.
Bee-Theng
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and spacious room. Location fantastic, near shopping malls, wide food choices , subway next to hotel. Hotel outdoor swimming pool has a good view of its surrounding and is nice to sit and chill out.
Su
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fantastic stay with my family!
Dominique
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wifi speed is slow, Room temperature set at lowest 22c , can’t adjust lower but the room feel warmer than 22…breakfast quality isn’t the best..
Christian
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s such a lovely place to be.
Share Lin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My second time staying in Sheraton GZ Concierge n reception were very helpful and friendly. Housekeeper has maintained the room very clean. A lot of variety for breakfast and was very delicious. Overall good experience and excellent service.. location was convenient. Recommend more friends to stay in your hotel.
Haiying
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room is clean, the staff is very friendly. Breakfast is excellent.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes
Tong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I chose it because it is close to Subway station.
Camilla
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good
Charbel
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location
Mubarak A
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very good hotel and location, its just perfect for everything.
Mubarak A
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All is good. Keep it up
veronica
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

La habitación olía a tabaco en el baño porque otro cliente estaba fumando
Number of reviews per page
20
40