Hotel Frances La Maison

Hotels
9.6
/10
Exceptional
84 reviews

What Guests Say About Their Stay

Jose Manuel

10.0
/ 10
First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!

Diana

10.0
/ 10
Todo excelente, la atencion desde nuestra llegada, el desayuno, la limpieza, en un muy buen sector. Maravilloso
See translation

John

10.0
/ 10
Hotel Frances La Maison is a quaint hotel in the middle of Pasto. The rooms are clean and filled with the amenities. It has a touch of French since the proprietor is French. Breakfast and conversation is included which makes a stay in Pasto complete.
In the Area
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Calle 19 No 37-16, Pasto, Nariño, Colombia, 52001

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Near Taminango Museum of Arts and Popular Traditions
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Hotel Frances La Maison Address: Map & Location

Calle 19 No 37-16, Pasto, Nariño, Colombia, 52001
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Discover More About Hotel Frances La Maison

General


Near Taminango Museum of Arts and Popular Traditions

Location


When you stay at Hotel Frances La Maison in San Juan de Pasto, you'll be in the mountains, within a 5-minute drive of Plaza de Narino and Plaza del Carnaval. This hotel is 3 mi (4.8 km) from Estadio Departamental Libertad and 7.6 mi (12.2 km) from Galeras.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Iglesia La Catedral - 1.3 km / 0.8 mi
Unicentro Pasto - 1.4 km / 0.9 mi
Plaza de Narino - 1.5 km / 0.9 mi
Taminango Museum of Arts and Popular Traditions - 1.6 km / 1 mi
San Felipe Church - 1.8 km / 1.1 mi
Plaza del Carnaval - 1.9 km / 1.2 mi
Santiago Apostle Church - 2.2 km / 1.3 mi
Estadio Departamental Libertad - 3.5 km / 2.2 mi
Galeras - 12.2 km / 7.6 mi
La Laguna de la Cocha - 27.2 km / 16.9 mi

The preferred airport for Hotel Frances La Maison is Pasto (PSO-Antonio Narino) - 29.7 km / 18.4 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is included.

Rooms


Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Hotel Frances La Maison

Common Space Hotel Frances La Maison
Common Space
Lobby Hotel Frances La Maison
Lobby
Exterior Hotel Frances La Maison
Exterior
Others Hotel Frances La Maison
Others
Restaurant Hotel Frances La Maison
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

General

  • Parking
  • Microwave (shared)
  • Refrigerator (shared)

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Things to Do

  • Garden
  • Library

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Frances La Maison

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Frances La Maison
12
Number of floors in Hotel Frances La Maison
3
Another facilities in Hotel Frances La Maison
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Frances La Maison

What are available facilities at Hotel Frances La Maison?
There are top facilites at Hotel Frances La Maison such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Frances La Maison?
Check-in time at Hotel Frances La Maison is staring from 15:00 - 00:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Frances La Maison provide breakfast?
Yes, Hotel Frances La Maison provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Frances La Maison?
Hotel Frances La Maison is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Frances La Maison have?
Hotel Frances La Maison has 3 floors.
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More Reviews from Other Guests in Hotel Frances La Maison

9.6
Exceptional
From 84 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Frances La Maison

Number of reviews per page
20
40
Top reviews
Jose Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!
Diana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Todo excelente, la atencion desde nuestra llegada, el desayuno, la limpieza, en un muy buen sector. Maravilloso
Aaron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice hotel with exceptional customer service.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel Frances La Maison is a quaint hotel in the middle of Pasto. The rooms are clean and filled with the amenities. It has a touch of French since the proprietor is French. Breakfast and conversation is included which makes a stay in Pasto complete.
gabriel
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent staff- The hotel is very clean and organized and staff is constant and ready to assist and guide.
Peggy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Allan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Read More
Luz Amparo
icon-with Partner
with Partner
10.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Leonardo
icon-Business
Business
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Very nice place and quite
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

My stay at the Hotel Frances La Madison was great! Patrice and his staff are friendly, the hotel is very clean and the customer service was second to none. Every morning you are greeted with a delicious breakfast and at night, a hot cup of tea. It was wonderful!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

excellent place, grate location and the staff is very friendly. great choice to spend some day in pasto either work or torurism
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

My 1st impression was the great location. 2nd, appearance; the place looks immaculate. 3rd; I arrived early. The front desk clerk offered a room so I could lay down while my assigned room was ready. After a long morning, that was a gesture that I REALLY APPRECIATED. 4th, the whole "crew" starting with Patrice, were extremely polite, attentive and helpful!!!! 5th, breakfast was, 1st class, Very Complete!!!! To summarize, this is a place that I WILL recommend and when I go back, I will surely look up to stay. KUDOS FOR A GREAT A EXPERIENCE, based on accomodation and Staff. I´m very Satisfied!!
Read More
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

The attention from the owner Patrick was excellent. I highly recommended people to stay there. They will make you feel like home. The staff provided me and my wife an outstanding service. Thank you so much for your hospitality
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Great little hotel and great staff Close to everything I am doing an excursion and coming back on Monday night to stay again
Michael
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Excellent breakfast and top-notch service. They allowed me to check in early (9 am) at no extra charge. The room and bathroom were clean and comfortable, if a bit small. The room that I had (203) faced the street and so was a bit noisy; the cold also came in a bit at night through the single-glazed window, but was totally fine with the extra blankets that were stored in the closet (and which had been pointed out to me). If the room were upgraded with a double-glazed window (which admittedly are rare in Colombia), that would better insulate the room from the noise and cold, it would be fantastic.
Read More
Diego
10.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

The place is runned by owner and his service is extraordinary!!! Very clean, great breakfast, convenient location, fast internet .... in general outstanding value for the price. We'll definitely stay there again ... highly recommended
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

The hotel is a small boutique. The owner and staff are extremely friendly. They are more than willing to assist in any manner possible to ensure that all guests have an excellent stay. I definitely recommend the hotel to anyone visiting the Pasto area.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

The hotel is really nice and staff are very attentive.
Holly
10.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Arriving two days earlier than our reservation, they found a room for us. Hotel staff here likes their job:taking care of guests! Breakfast was awesome, with great choices. Hotel staff made sure everything was comfortable for you.mmthey were knowledgable about things to do, where to eat, and places to avoid. The owner Patrice is involved in the operation and enjoys finding out about you and your travels. We felt sad to leave
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Frances La Maison

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 84 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Frances La Maison

Number of reviews per page
20
40
Top reviews
Jose Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!
Diana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Todo excelente, la atencion desde nuestra llegada, el desayuno, la limpieza, en un muy buen sector. Maravilloso
Aaron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice hotel with exceptional customer service.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel Frances La Maison is a quaint hotel in the middle of Pasto. The rooms are clean and filled with the amenities. It has a touch of French since the proprietor is French. Breakfast and conversation is included which makes a stay in Pasto complete.
gabriel
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent staff- The hotel is very clean and organized and staff is constant and ready to assist and guide.
Peggy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Allan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Read More
Luz Amparo
icon-with Partner
with Partner
10.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Leonardo
icon-Business
Business
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Very nice place and quite
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

My stay at the Hotel Frances La Madison was great! Patrice and his staff are friendly, the hotel is very clean and the customer service was second to none. Every morning you are greeted with a delicious breakfast and at night, a hot cup of tea. It was wonderful!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

excellent place, grate location and the staff is very friendly. great choice to spend some day in pasto either work or torurism
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

My 1st impression was the great location. 2nd, appearance; the place looks immaculate. 3rd; I arrived early. The front desk clerk offered a room so I could lay down while my assigned room was ready. After a long morning, that was a gesture that I REALLY APPRECIATED. 4th, the whole "crew" starting with Patrice, were extremely polite, attentive and helpful!!!! 5th, breakfast was, 1st class, Very Complete!!!! To summarize, this is a place that I WILL recommend and when I go back, I will surely look up to stay. KUDOS FOR A GREAT A EXPERIENCE, based on accomodation and Staff. I´m very Satisfied!!
Read More
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

The attention from the owner Patrick was excellent. I highly recommended people to stay there. They will make you feel like home. The staff provided me and my wife an outstanding service. Thank you so much for your hospitality
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Great little hotel and great staff Close to everything I am doing an excursion and coming back on Monday night to stay again
Michael
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Excellent breakfast and top-notch service. They allowed me to check in early (9 am) at no extra charge. The room and bathroom were clean and comfortable, if a bit small. The room that I had (203) faced the street and so was a bit noisy; the cold also came in a bit at night through the single-glazed window, but was totally fine with the extra blankets that were stored in the closet (and which had been pointed out to me). If the room were upgraded with a double-glazed window (which admittedly are rare in Colombia), that would better insulate the room from the noise and cold, it would be fantastic.
Read More
Diego
10.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

The place is runned by owner and his service is extraordinary!!! Very clean, great breakfast, convenient location, fast internet .... in general outstanding value for the price. We'll definitely stay there again ... highly recommended
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

The hotel is a small boutique. The owner and staff are extremely friendly. They are more than willing to assist in any manner possible to ensure that all guests have an excellent stay. I definitely recommend the hotel to anyone visiting the Pasto area.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

The hotel is really nice and staff are very attentive.
Holly
10.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Arriving two days earlier than our reservation, they found a room for us. Hotel staff here likes their job:taking care of guests! Breakfast was awesome, with great choices. Hotel staff made sure everything was comfortable for you.mmthey were knowledgable about things to do, where to eat, and places to avoid. The owner Patrice is involved in the operation and enjoys finding out about you and your travels. We felt sad to leave
Read More
Number of reviews per page
20
40