Gran Hotel Costa Rica Curio Collection by Hilton

Staff is amazing and very welcoming. The building is a historic hotel that has been modernized. The 5th floor where reception and restaurant is has stunning views of plaza and historic theater. My room was an interior one which meant it looked out into a small concrete courtyard. It made the room a bit dark and no view which may bother some people although I was fine with it. The room was quiet and peaceful. The hotel entrance has security 24/7 which made it also feel safe and secure especially later in the evening.

Everything from check in to check out was flawless. Staff was incredibly friendly and helpful. The location was always fantastic. We were walking distance from the market and a 15/20 minute drive away from the airport. I would 100% recommend this hotel to anyone needing to be in San Jose.

It was a great experience, fantastic staff always ready to assist.

Great older property.

Beautiful hotel with clean and comfortable rooms.

The Gran Hotel Costa Rica was once the most finest hotel in San Jose. While the hotel maintained its status over the years, it was obvious that it was in desperate need of a facelift. This finally occured back in 2018, and the hotel looks posh but has lost its old charm. The design is very modern and clean, but lacks any real sense of style. The area around the hotel is a pedestrian mall and is a bit sketchy at night. The hotel’s restaurant is good but expensive (ie. breakfast for two was almost $80). If you need a hotel downtown for business purposes, you can’t go wrong with Gran Hotel Costa Rica. Just don’t expect anything grand.

The hotel itself is nice, San Jose had a few very nice museums but didn't have a ton to do that was truly unique… very westernized sadly.

Excellent customer service.

Extraordinario

Very friendly customer service.

This property had a unique look and was in the middle of everything. It gave you a realistic view of the daily city life in Costa Rica. Food was in walking distance with lots of options. The bed in the hotel was hard and uncomfortable but the area makes up for that since we were excited about exploring.

Stay was very nice. Comfortable rooms. Staff friendly. Really no issues.

It's nice.

Excelent boutique hotel! I would return here!

Really nice hotel. Had everything we needed. Staff was great. Beds were super comfy. AC worked great! Head to the Tenedor Argentino just a block away for a killer dinner.

It was okay overall .

The Gran Hotel was my 1st and last stop during my Costa Rica trip. On my very 1st night, I arrived around 8pm completely jet lagged and did not really have the chance to enjoy the place as I left the following day in the morning. This said, the lady T the reception was kind enough to include breakfast for me as the room was booked with my husband’s reward program and there were some issues with the settlement of the remaining balance - and that was much appreciated. For my stay at the end of my trip, things were different: for starters, I left my passport in my room in another hotel, and the reception was kind enough to hold it in escrow and gave it back to me when I checked in. The location is spot on, as the hotels is really walking distance from most of the highlights in San Jose. The valet service was also excellent. And FYI, all prices do not include all local taxes, and it is not always specified.

At first when I inquired about a shuttle to the airport, they stated yes, but did not explain that it was not a service run by the hotel but an Uber type driver and the charge was $45. The stay was good but they should be more upfront about the shuttle service that they use. Thankfully we had a friend that knew that roads and provided us transport to the airport.

Hôtel rénové, propre et personnel adorable. Une salle de sport assez petite, mais ayant les machines essentielles. Pas de piscine ni de spa.

Great