Four Points By Sheraton Cuenca

Hotels
8.8
/10
Very Good
372 reviews

What Guests Say About Their Stay

Raul

10.0
/ 10
I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.

mario

10.0
/ 10
People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....

Edmundo Jordão da Silva Vargas

10.0
/ 10
Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
In the Area
See Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, Azuay, Ecuador, 010169

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Mall del Rio
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Four Points By Sheraton Cuenca Address: Map & Location

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, Azuay, Ecuador, 010169
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Discover More About Four Points By Sheraton Cuenca

General


Near Mall del Rio

Location


With a stay at Four Points By Sheraton Cuenca in Cuenca, you'll be connected to the convention center, just steps from Mall del Rio and a 3-minute drive from Museum of Metals. This hotel is 1.2 mi (1.9 km) from Cuenca Botanical Garden and 1.4 mi (2.3 km) from Alejandro Serrano Aguilar Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mall del Rio - 0.1 km / 0.1 mi
Mirador de Turi - 1.4 km / 0.9 mi
Museum of Metals - 1.4 km / 0.9 mi
Cuenca Botanical Garden - 2 km / 1.2 mi
Galeria FVega - 2.2 km / 1.4 mi
Alejandro Serrano Aguilar Stadium - 2.4 km / 1.5 mi
Pista De Bicicross Bmx Cuenca - 2.4 km / 1.5 mi
Cuenca Municipal Planetarium - 2.6 km / 1.6 mi
Inter-American Center of Popular Arts - 2.8 km / 1.7 mi
Sombrero Museum - 2.9 km / 1.8 mi
Río Tomebamba & Calle Larga - 3 km / 1.9 mi
Chahuarchimbana House Museum - 3 km / 1.9 mi
Las Conceptas Museum - 3.1 km / 1.9 mi
University of Cuenca's Orchid Garden - 3.1 km / 1.9 mi
Museum of the Aboriginal Cultures - 3.1 km / 1.9 mi

The preferred airport for Four Points By Sheraton Cuenca is Cuenca (CUE-Mariscal Lamar) - 8.5 km / 5.3 mi

Renovations


The following facilities are closed on Monday:

  • Indoor pool
  • Hot tub

Facilities


Be sure to enjoy recreational amenities, including a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Four Points By Sheraton Cuenca

Bar, Cafe and Lounge Four Points By Sheraton Cuenca
Bar, Cafe and Lounge
Swimming Pool Four Points By Sheraton Cuenca
Swimming Pool
Entertainment Facility Four Points By Sheraton Cuenca
Entertainment Facility
Fitness Center Four Points By Sheraton Cuenca
Fitness Center
Functional Hall Four Points By Sheraton Cuenca
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Health club
  • Garden
  • Sauna
  • Steam room

General

  • Swimming pool
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station
  • Business center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points By Sheraton Cuenca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points By Sheraton Cuenca
120
Number of floors in Four Points By Sheraton Cuenca
10
Another facilities in Four Points By Sheraton Cuenca
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Four Points By Sheraton Cuenca

What are available facilities at Four Points By Sheraton Cuenca?
There are top facilites at Four Points By Sheraton Cuenca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Four Points By Sheraton Cuenca?
Check-in time at Four Points By Sheraton Cuenca is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Four Points By Sheraton Cuenca provide breakfast?
Yes, Four Points By Sheraton Cuenca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Four Points By Sheraton Cuenca?
Four Points By Sheraton Cuenca is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Four Points By Sheraton Cuenca have?
Four Points By Sheraton Cuenca has 10 floors.
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More Reviews from Other Guests in Four Points By Sheraton Cuenca

8.8
Very Good
From 372 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points By Sheraton Cuenca

Number of reviews per page
20
40
Top reviews
cesar
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

great housekeeping food
Maria Eufemia
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff, pool, buffet, internet
Maritza
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Service
Carlos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Buena ubicación
Diana Patricia Asmal
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place was perfect clean and the the staff very kind
MOISES
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Super!
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.
Read More
Daniela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great hotel and staff
mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
Christine Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Classy!
Edmundo Jordão da Silva Vargas
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Donald
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great staff and close to everything.
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Hotel is great , pool service is great and have amazing view of Cuenca
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent location! Great staff! Beautiful City…
taek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very good
Edison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Property is nice, unfortunately they charge extra for every single thing, also they charge sales tax, they don't tell you until you make a reservation. They should be more serius about.
Steve
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very close to the mall and the breakfast was absolutely amazing
Lorena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast.
Luis
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very good hotel
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Four Points By Sheraton Cuenca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 372 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points By Sheraton Cuenca

Number of reviews per page
20
40
Top reviews
cesar
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

great housekeeping food
Maria Eufemia
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff, pool, buffet, internet
Maritza
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Service
Carlos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Buena ubicación
Diana Patricia Asmal
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place was perfect clean and the the staff very kind
MOISES
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Super!
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.
Read More
Daniela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great hotel and staff
mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
Christine Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Classy!
Edmundo Jordão da Silva Vargas
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Donald
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great staff and close to everything.
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Hotel is great , pool service is great and have amazing view of Cuenca
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent location! Great staff! Beautiful City…
taek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very good
Edison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Property is nice, unfortunately they charge extra for every single thing, also they charge sales tax, they don't tell you until you make a reservation. They should be more serius about.
Steve
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very close to the mall and the breakfast was absolutely amazing
Lorena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast.
Luis
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very good hotel
Number of reviews per page
20
40