Four Points By Sheraton Cuenca

Hotels
9.0
/10
Exceptional
484 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.

Raul

10.0
/ 10
I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.

mario

10.0
/ 10
People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
In the Area
See Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, Azuay, Ecuador, 010169

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points By Sheraton Cuenca is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points By Sheraton Cuenca

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, Azuay, Ecuador, 010169
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Lobby Four Points By Sheraton Cuenca
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Discover More About Four Points By Sheraton Cuenca

Location


Staying at Four Points By Sheraton Cuenca is a good choice when you are visiting Cuenca.

About Four Points By Sheraton Cuenca

From business event to corporate gathering, Four Points By Sheraton Cuenca provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Four Points By Sheraton Cuenca welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Four Points By Sheraton Cuenca is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Four Points By Sheraton Cuenca is the right place to stay.

All facilities in Four Points By Sheraton Cuenca

Bar, Cafe and Lounge Four Points By Sheraton Cuenca
Bar, Cafe and Lounge
Swimming Pool Four Points By Sheraton Cuenca
Swimming Pool
Entertainment Facility Four Points By Sheraton Cuenca
Entertainment Facility
Fitness Center Four Points By Sheraton Cuenca
Fitness Center
Functional Hall Four Points By Sheraton Cuenca
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Health club
  • Garden
  • Sauna
  • Steam room

General

  • Swimming pool
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station
  • Business center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points By Sheraton Cuenca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points By Sheraton Cuenca
120
Number of floors in Four Points By Sheraton Cuenca
10
Another facilities in Four Points By Sheraton Cuenca
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Four Points By Sheraton Cuenca

What are available facilities at Four Points By Sheraton Cuenca?
There are top facilites at Four Points By Sheraton Cuenca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points By Sheraton Cuenca?
The standard check-in time at Four Points By Sheraton Cuenca is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points By Sheraton Cuenca provide breakfast?
Yes, Four Points By Sheraton Cuenca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Four Points By Sheraton Cuenca have?
Four Points By Sheraton Cuenca is a 3.5-star hotel.
How many floors does Four Points By Sheraton Cuenca have?
Four Points By Sheraton Cuenca has 10 floors.
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More Reviews from Other Guests in Four Points By Sheraton Cuenca

9.0
Exceptional
From 484 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points By Sheraton Cuenca

Number of reviews per page
20
40
Top reviews
Mariela
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simplemente excelente.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.
cesar
icon-Business Family
Business Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

great housekeeping food
Maria Eufemia
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff, pool, buffet, internet
Maritza
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Service
Carlos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Buena ubicación
Diana Patricia Asmal
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The place was perfect clean and the the staff very kind
MOISES
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Super!
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.
Read More
Daniela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel and staff
mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
Christine Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Classy!
Edmundo Jordão da Silva Vargas
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Donald
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great staff and close to everything.
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Hotel is great , pool service is great and have amazing view of Cuenca
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent location! Great staff! Beautiful City…
taek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good
Edison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Property is nice, unfortunately they charge extra for every single thing, also they charge sales tax, they don't tell you until you make a reservation. They should be more serius about.
Steve
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very close to the mall and the breakfast was absolutely amazing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Four Points By Sheraton Cuenca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 484 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points By Sheraton Cuenca

Number of reviews per page
20
40
Top reviews
Mariela
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simplemente excelente.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.
cesar
icon-Business Family
Business Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

great housekeeping food
Maria Eufemia
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff, pool, buffet, internet
Maritza
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Service
Carlos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Buena ubicación
Diana Patricia Asmal
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The place was perfect clean and the the staff very kind
MOISES
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Super!
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.
Read More
Daniela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel and staff
mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
Christine Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Classy!
Edmundo Jordão da Silva Vargas
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Donald
icon-
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great staff and close to everything.
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Hotel is great , pool service is great and have amazing view of Cuenca
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent location! Great staff! Beautiful City…
taek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good
Edison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Property is nice, unfortunately they charge extra for every single thing, also they charge sales tax, they don't tell you until you make a reservation. They should be more serius about.
Steve
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very close to the mall and the breakfast was absolutely amazing
Number of reviews per page
20
40