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San Juan Hotel

Hotels
8.8
/10
Very Good
25 reviews

What Guests Say About Their Stay

Fausto

10.0
/ 10
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
See translation

Deborah

10.0
/ 10
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!

Joe

10.0
/ 10
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.
In the Area
See Map
General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
In Cuenca (Downtown Cuenca)
See more
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San Juan Hotel Address: Map & Location

General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150
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Lobby San Juan Hotel
Lobby 2 San Juan Hotel

Discover More About San Juan Hotel

General


In Cuenca (Downtown Cuenca)

Location


With a stay at San Juan Hotel in Cuenca (Downtown Cuenca), you'll be steps from Church of Santo Domingo and San Cenaculo Church. This hotel is 0.2 mi (0.3 km) from Convent of the Assumption and 0.3 mi (0.5 km) from Sombrero Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Church of Santo Domingo - 0.1 km / 0.1 mi
San Cenaculo Church - 0.2 km / 0.1 mi
Calderon Park - 0.3 km / 0.2 mi
New Cathedral of Cuenca - 0.3 km / 0.2 mi
San Francisco Plaza Market - 0.3 km / 0.2 mi
Convent of the Assumption - 0.3 km / 0.2 mi
Sombrero Museum - 0.5 km / 0.3 mi
Iglesia San Sebastián - 0.5 km / 0.3 mi
Casa de los Arcos Art Museum - 0.6 km / 0.3 mi
San Sebastian Plaza - 0.6 km / 0.4 mi
Museum of Extreme Art - 0.6 km / 0.4 mi
Museum of Modern Art - 0.6 km / 0.4 mi
University of Cuenca's Orchid Garden - 0.7 km / 0.4 mi
Museum of the Canari Identity - 0.8 km / 0.5 mi
Plaza Rotary Market - 0.8 km / 0.5 mi

The preferred airport for San Juan Hotel is Cuenca (CUE-Mariscal Lamar) - 3.2 km / 2 mi

Facilities


Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Enjoy a meal at FIDEL GOURMET or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

All facilities in San Juan Hotel

Entertainment Facility San Juan Hotel
Entertainment Facility
Fitness Center San Juan Hotel
Fitness Center
Functional Hall San Juan Hotel
Functional Hall
Common Space San Juan Hotel
Common Space
Lobby San Juan Hotel
Lobby

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar
  • Continental breakfast

Transportation

  • Airport transfer
  • Storage

Things to Do

  • Garden
  • Fitness center

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Business Facilities

  • Business facilities

Accommodation Policy & General Information in San Juan Hotel

Important Note
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 11 years old)
  • Crib (infant bed) fee: USD 37.5 per day
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Juan Hotel
40
Number of floors in San Juan Hotel
3
Another facilities in San Juan Hotel
Banquet, Ballroom, Parking, Terrace, Breakfast

Frequently asked question in San Juan Hotel

What are available facilities at San Juan Hotel?
There are top facilites at San Juan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at San Juan Hotel?
Check-in time at San Juan Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does San Juan Hotel provide breakfast?
Yes, San Juan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of San Juan Hotel?
San Juan Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does San Juan Hotel have?
San Juan Hotel has 3 floors.
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More Reviews from Other Guests in San Juan Hotel

Overall Ratings & Reviews San Juan Hotel

Other sources (25)
8.8
Very Good
From 25 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

6.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Juan Hotel

Number of reviews per page
20
40
Top reviews
Fausto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Charles
icon-Leisure
Leisure
8.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Beautiful hotel very friendly staff restaurant needs big improvement
Deborah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!
Mike
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Rafael
2.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels. I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Read More
Joe
10.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.
Read More
Lanita
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Staff amazing and bilingual
Lanita
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Staff are the best and speak English
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Very enjoyable stay and the staff were very, very accomadting.
Verified traveler
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
Alex
10.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
J. Graham
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
Julie
10.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Read More
Gustavo
10.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

Very comfortable, excellent service
Erik
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

El estilo colonial
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
adriana
2.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
Verified traveler
8.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
Lelio
10.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes. No había aparcamiento como se informa en la reserva. Sin estos problemas, gran hotel.
Antonia
8.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

El hotel es colonial y muy bonito, el servicio excelente. El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.
Number of reviews per page
20
40

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Others 4 San Juan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews San Juan Hotel

Other sources (25)
8.8
Very Good
From 25 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

6.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Juan Hotel

Number of reviews per page
20
40
Top reviews
Fausto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Charles
icon-Leisure
Leisure
8.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Beautiful hotel very friendly staff restaurant needs big improvement
Deborah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!
Mike
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Rafael
2.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels. I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Read More
Joe
10.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.
Read More
Lanita
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Staff amazing and bilingual
Lanita
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Staff are the best and speak English
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Very enjoyable stay and the staff were very, very accomadting.
Verified traveler
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
Alex
10.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
J. Graham
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
Julie
10.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Read More
Gustavo
10.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

Very comfortable, excellent service
Erik
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

El estilo colonial
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
adriana
2.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
Verified traveler
8.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
Lelio
10.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes. No había aparcamiento como se informa en la reserva. Sin estos problemas, gran hotel.
Antonia
8.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

El hotel es colonial y muy bonito, el servicio excelente. El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.
Number of reviews per page
20
40