Search Hotels
See All Photos
San Juan Hotel
Hotels
8.8
/10
Very Good
25 reviews
What Guests Say About Their Stay
Fausto
10.0
/ 10
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Deborah
10.0
/ 10
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Joe
10.0
/ 10
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
In the Area
See Map
General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Read More
Available Room Types in San Juan Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around San Juan Hotel
Discover More Places
General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150
Discover More About San Juan Hotel
Location
Staying at San Juan Hotel is a good choice when you are visiting Cuenca.
About San Juan Hotel
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from San Juan Hotel exclusively for you.
With all facilities offered, San Juan Hotel is the right place to stay.
All facilities in San Juan Hotel
Others
General
- Banquet
- Ballroom
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Tours
Food and Drinks
- Breakfast
- Bar
- Snack bar
Business Facilities
- Meeting facilities
- Business center
Things to Do
- Garden
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in San Juan Hotel
Important Note
- Airport shuttle fee: USD 10 per person (one-way)
- Airport shuttle fee per child: USD 5 (one-way), (from 8 to 11 years old)
- Rollaway bed fee: USD 36.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: USD 8 per person, per night
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at San Juan Hotel | 40 |
Number of floors in San Juan Hotel | 3 |
Another facilities in San Juan Hotel | Banquet, Ballroom, Parking, Terrace, Others |
Frequently asked questions about San Juan Hotel
What are available facilities at San Juan Hotel?
There are top facilites at San Juan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Juan Hotel?
The standard check-in time at San Juan Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does San Juan Hotel provide breakfast?
Yes, San Juan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in San Juan Hotel
Other sources (25)
8.8
Very Good
From 25 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
6.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews San Juan Hotel
Number of reviews per page
20
40
Top reviews
Fausto
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Charles
Leisure
8.0
/10
Reviewed 188 week(s) ago
Expedia Group verified review
Beautiful hotel very friendly staff restaurant needs big improvement
Deborah
Leisure with Children
10.0
/10
Reviewed 191 week(s) ago
Expedia Group verified review
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Mike
8.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Rafael
2.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels.
I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Read More
Joe
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
Read More
Lanita
10.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
Staff amazing and bilingual
Lanita
10.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
Staff are the best and speak English
Verified traveler
10.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
Very enjoyable stay and the staff were very, very accomadting.
Verified traveler
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
Alex
10.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
J. Graham
10.0
/10
Reviewed 423 week(s) ago
Hotels.com verified review
Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
Julie
10.0
/10
Reviewed 442 week(s) ago
Expedia Group verified review
We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Read More
Gustavo
10.0
/10
Reviewed 478 week(s) ago
Hotels.com verified review
Very comfortable, excellent service
Erik
Business and Leisure
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
El estilo colonial
Verified traveler
Leisure Family
10.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
adriana
2.0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
Verified traveler
8.0
/10
Reviewed 445 week(s) ago
Hotels.com verified review
クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
Lelio
10.0
/10
Reviewed 451 week(s) ago
Hotels.com verified review
Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes.
No había aparcamiento como se informa en la reserva.
Sin estos problemas, gran hotel.
Antonia
8.0
/10
Reviewed 471 week(s) ago
Hotels.com verified review
El hotel es colonial y muy bonito, el servicio excelente.
El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Cuenca
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved