3 Pyramids View Inn

This was, without question, the worst hotel experience I’ve ever had. The room was a nightmare—thick layers of dust coated every surface, the carpet was torn and stained, and the overwhelming stench of cat urine made it unbearable to stay. The toilet was filthy, and despite the listing claiming there was a kitchen, there wasn’t one. The balcony? A dirty, grimy mess. And the Wi-Fi? Completely useless—constantly dropping and slower than dial-up. When I brought these unacceptable conditions to management, he acted clueless, claiming he had no idea about the state of the room and even had the audacity to thank me for pointing it out. Really? How can management not know the condition of his own property? The dishonesty was obvious. When I asked for a refund, he passed the responsibility to Hotels.com. But when Hotels.com contacted him, he suddenly changed their story—claiming he wasn’t the “right person” to process refunds and outright denying ever discussing the matter with me. This isn’t just poor management; it’s a calculated scam. They know exactly what they’re doing: taking money, providing unlivable, filthy conditions, and then hiding behind excuses and lies when confronted. Save yourself the frustration, anger, and wasted money. Avoid this place at all costs. It’s not just a bad experience—it’s a blatant fraud. An absolute disgrace!

They were great. It took us a few minutes to find it at night since it’s under construction. The staff worked as more of a guest house and they were amazing.

Just another 1 star hotel disguised as a 4 star hotel. The pictures in the listing are not a fair representation of what you are getting. If the listing images matched the hotel room, I would leave 5 stars.... But the thing is, tourists get cheated and scammed so much in this country, they just want a small safe haven to rest and re-charge. It's honestly that simple. It's not rocket science. I say this because this is a hospitality business. My expectation would be low for things like: a butcher, a supermarket etc etc, but this is a hotel providing a service for tourists. But to be honest, NOBODY seems to do that, unless you stay at an American hotel chain and pay astronomical prices. The TV didn't work. The antenna had been pulled out of the box. The windows didn't close properly, so the mosquitos kept flying in and attacking us in the night. Bed was dirty. Room didnt match website images. The double room has cats in there, so i was sneezing a lot. The twin room was ok, but it meant i had to sleep seperate from my partner. The microwave and cooker was broken in the communal area. Communal area smells of cat pee. Stray cats and dogs come in here in the night and sleep here. Drain smelt. Only one power point (outlet) in the whole room. But my biggest problem and the reason for even writing this review was the owners were shouting and arguing SO LOUD at 7:30am right outside our room for 10 minutes. That is so disrespectful. So now, you can get an honest review in return

Family run hotel/b&b where everyone is incredibly welcoming and helpful, much better than staying in a soulless chain hotel. The room is a stones throw from the entrance to the pyramids, and the view from room incredible. Hotel is able to arrange trip and tours guides, in our case arranging our tour for the next morning when arriving at 9pm. Oh and again the view!

The hosts are the super host. We 20 people stayed there only for their excellent service. The hotel quality is not very our standard, but Farouq and his team took good care of us.

The friendliness of the owner Mohamed and the staff.They were extremely helpful. The rooms could do with an internal upgrade.

This hotel cheated its guest. Played bait and switch. Stay away from it. The worst experience I ever had.

The inn is great for the area, but condition could use a boost. My husband slipped in the bathroom when stepped out of the tub. Bedroom floor has some kind of thown-on carpet with edges sticking up. Don't know why they use those dark carpet to cover beautiful tiles. Neighborhood was noisy all night long. We could hear the car, the horse/camel galloping up and down on the street, the men argument in arabic.. Seems like the area never sleep. Staffs are all friendly and super supportive, though you have to let them know what you need; It could be the culture.. Great thanks to Ibrahim.

Lovely views of the pyramids...room was good for what you pay...had no hot water for the second day ... Wifi was average....but overall nice little hotel..

Closeness to sites and access to useful information.

Staff makes an effort to satisfy your needs to the best of their ability.

The staff made every effort to provide all needs within their ability and resources. Helpful and polite.

Excellent staff, felt safe in hotel. Location is not good for walking around, but is excellent for giza plateu access. Good breakfasts in morning on rooftop with great views of the pyramids

Upon arrival the owner gave us the room that had been booked via Expedia according to availability at the time. We reported about noise from dogs at night in the front room, which also wasn’t very well lit and the owner gave us an additional room pretty much the next day at the back of the property. This also gave us the facility of an additional bathroom. We booked a package tour upon arrival and on arrival back at the property after our trip to Luxor, the owner gave us a flat on a higher floor, where all the rooms had an attached bathroom which was very convenient. The breakfasts became repetitive but staff tried their best to accommodate us. The owner and all staff went out of their way to keep our stay as comfortable as possible, they were very welcoming and were happy to make adjustments according to our needs.

The view of the Giza Pyramids from the 3 Pyramids View Inn was awesome. location is great and beds were comfortable. We had a very good stay! Mohammed, the owner of the Inn, was super helpful and very attentive to us. He and his team helped us with all the tours and transportations in Cairo. We had a pleasant stay and would definitely recommend this place. Price of accommodation as well as the tours are very reasonable as well. Great stay!!

It was nice to be so close to the pyramids. We rented 3 bedrooms with views of the pyramids, each with their own bathroom. There are shops and restaurants next to the hotel and just a short walk to the Pyramids. The staff was eager to help us with our needs and were very informative.

Wow! I took my mum for 4 days for her 60th birthday and it really is opposite the pyramids. The view is amazing but what really made our stay was Mohamed and his staff. They organised a driver to escort us to the pyramids and museum, fed us traditional Egyptian food and even arranged a surprise birthday cake for my mum on her last day! We would highly recommend this hotel and we truly felt part of the family.

Hidden Gem…that is how I would describe the property as well as the workers of the 3 Pyramids View Inn. Is it fancy No, is it modern, No. If you are looking for plush and modern style accommodations then this may not be the right place for you, I had my reservations however, NEVER have I had such an attentive staff and manager/owner. Mohamed the owner was ABSOLUTELY AMAZING!! The hotel does not have elevators but the young men were there to assist with taking our luggage up to our 3rd floor accommodations right below the terrace. Mustafah the assistant mgr. was there when we arrived and had our upstairs floor ready upon our 4 o’clock arrival. Each person in our party had their own room with private bathroom. Mohamed made sure we had a delectable breakfast every morning along with an awesome dinner! I Iiterally can not express how sweet and accommodating these people were. Mohamed made sure we were picked up from the airport on time in an a/c car with a very handsome and sweet driver; Abdullah. He works for the hotel and any excursions we had he was our driver. He was as careful as could be considering the crazy Cairo traffic. Abdullah was knowledgeable, safe and considerate. When we wanted to venture out into the surrounding neighborhood, he served as our own personal bodyguard. He gently wrapped my mother’s arm around his and led the way to hidden shops. In conclusion, the gem was not the hotel but the sweet workers; Mohamed, Abdullah, Mustafa and the little ones!

It’s a small family run place. The owners are very good people and they looked after us really well. It’s a short walk from giza pyramid complex and right in the middle of area’s hustle bustle. We loved it! The rooftop Patio is the most amazing place. You can gaze at the pyramids for as long as you like :) It’s not a fancy hotel, there is no elevator and quite basic in many ways but our room was clean and comfortable. The sheets and towels were clean and staff was very extremely helpful and responsive. Ebrahim helped us with arranging everything we needed to get around for prices much lower than online. He recommended and ordered the best Kebabs in Egypt for and we enjoyed them on the Patio gazing pyramids lighted up in a beautiful evening . A truly unforgettable moment. I would recommend it to anyone who is there to truly experience the pyramids

The price of the food and the tour to the Pyramids did not match the quality of the service. The price also was exponentially higher than necessary.