citizenM London Bankside

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.

Clean high tech room. Nice staff.

Positives: + Very large and comfortable bed. + Quiet room. + Good size television, with chromecast capabilities. We had a minor issue that required a staff member to enter our room to fix it (I blame Google and not the hotel for that issue!), but it only took a few minutes, and they compensated us for the inconvenience with free drinks at the bar. + The TV, lights, blinds, aircon and cleaning schedule are all easy to control from an ipad in the room. + Clean shower with good water pressure and temperature. + 24/7 bar, which serves food at all hours as well. + Nice cocktails! + Very close to the Tate Modern. Negatives: - The side of the bed near the window had no plug sockets, which was inconvenient and unexpected given how modern the rest of the hotel looks. We ended up sleeping on it sideways so that we could both reach our phone chargers. - At about 6 pm every day, the ventilation suddenly filled the room with the smell of weed for about 10 minutes. - The bathroom walls are translucent - creepy. - There was a book in the room called "Why You Will Marry The Wrong Person", which I found off-putting since I was travelling with my husband! - On check-in, we were able to choose which part of the hotel to stay in, e.g. high or low floor, quiet area, etc. Why isn't this done at booking instead? What if the room I wanted was taken by a walk-in when I'd booked in advance? And it just makes the check-in process take longer. - There was one staff member who was really over the top

Highly recommend this place.

I loved the accessories of the use of the I pad to make our room more colourful and relaxing. I would sleep here everyday

Fantastic hotel, very well placed for Tate Modern, IMAX and all Southside arts venues.

Great location near south bank behind the Tate modern. Clean functional rooms that tick all the boxes other than no coffee facilities or water bottles. They are quite small but very comfy beds, good shower and good tech with an iPad that controls tv, room service, blind, music etc. Cool trendy bar and restaurant with arty vibe. Good value so would definitely recommend for a short stay.

Lovely hotel, great location.

It’s so cozy, great staff and the bar with its food was lovely.

Great hotel and great location

Had a great time! Slept well and enjoyed proximity to so many London attractions. Staff were great, breakfast was great, enjoyed it all. Thank you CitizenM!

I loved this hotel. The vibe is great. Food was good and bed was comfortable.

Nice and quiet even though a busy hotel. Clean too

Great stay and convenient location

Great

Modern

Perfect position for visiting borough market or Tate. Easy access to underground

Oo

Amazing

Great find for our trip to London. good location for exploring and in walking distance to many bars cafes and resurants. funky hotel and while the rooms are small, they fullfill everything you need and some clever tech to control everything in the room via the hotley iPad. will be retunring on our next trip to the smoke....