How many rooms are available at citizenM London Bankside?

citizenM London Bankside has 192 rooms in total.

Does citizenM London Bankside provide parking?

Yes, citizenM London Bankside provides parking. Please confirm details directly with the hotel.

What do past guests say about citizenM London Bankside?

citizenM London Bankside is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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citizenM London Bankside

Name: citizenM London Bankside
Address: 20 Lavington Street, Surrey House, Central London, London, England, SE1 0NZ, 20 Lavington Street, SE1 0NZ, England
Rating: 9.1

Hotels

9.1

/10

Exceptional

1,005 reviews

What Guests Say About Their Stay

John

10.0

/ 10

Stayed at Cit M a few times now. Location and value are excellent. Rooms spotless and staff very helpful. No shortfalls.

Dominic

10.0

/ 10

Lovely staff made for a great stay. Go the extra mile to help. Solid clean modern hotel. Great location and not too expensive. Great place to sleep and recover from jet lag.

CAROLINE

10.0

/ 10

Room was spacious for 4 adults, 4 proper comfortable beds, spotlessly clean, staff amazing friendly, and helpful. Great location.

In the Area

See Map

20 Lavington Street, Surrey House, Central London, London, England, SE1 0NZ

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

citizenM London Bankside is located in area / city Central London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in citizenM London Bankside

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What's around citizenM London Bankside

20 Lavington Street, Surrey House, Central London, London, England, SE1 0NZ

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Location

citizenM London Bankside is located in area / city Central London.

About citizenM London Bankside

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM London Bankside exclusively for you.

citizenM London Bankside is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at citizenM London Bankside.

All facilities in citizenM London Bankside

Others

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Multilingual staff
Express check-in
Luggage storage
Express check-out
24-hour Receptionist

Business Facilities

Meeting facilities
Business center
Computer station

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

General

Banquet

In-room Facilities

Accommodation Policy & General Information in citizenM London Bankside

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately GBP 20.50 per person
Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after midnight.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at citizenM London Bankside	192
Number of floors in citizenM London Bankside	5
Another facilities in citizenM London Bankside	Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in citizenM London Bankside

What are available facilities at citizenM London Bankside?

There are top facilites at citizenM London Bankside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at citizenM London Bankside?

The standard check-in time at citizenM London Bankside is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

Does citizenM London Bankside provide breakfast?

Yes, citizenM London Bankside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of citizenM London Bankside?

citizenM London Bankside is a 4.0-star hotel.

How many floors does citizenM London Bankside have?

citizenM London Bankside has 5 floors.

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More Reviews from Other Guests in citizenM London Bankside

Overall Ratings & Reviews citizenM London Bankside

Traveloka (2)

Other sources (1,003)

9.2

Exceptional

From 1,003 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews citizenM London Bankside

Number of reviews per page

Top reviews

Helen

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Good location, quiet room and a great welcome by staff. Great accommodation

Timothy J.

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were very friendly & helpful. Rooms are small, but clean & conveniently located.

Elizabeth

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and great amenities. Good location.

Lei

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff

Darren

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room

Preet

Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great service and great room

Sara

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent setting and the young staff serving us are very nice

Ana Maria Iba

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean room

Sameer

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Vwry clean and convenient

Ingrid

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Not as good as other citizenM hotels we have stayed in. Room felt dark, we had an interior view, you could literally see the interior of the rooms

John

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Stayed at Cit M a few times now. Location and value are excellent. Rooms spotless and staff very helpful. No shortfalls.

Hongyu

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

After flushing the toilet, there is a very strong unpleasant smell coming back up.

Danielle

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable and modern hotel with very helpful staff in a great area that is slightly away from tourist-traps yet an easy walk or transit ride to most London sights.

Versica

Business and Leisure

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

There was no bottled water in the room and no glasses for tap water either. Think sink drain smelt bad. 5.43 am the fire alarm went off so felt terribly unrested. Other than that room was tidy and bed was comfortable.

HANNAH

Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, nice staff. Would recommend

Dominic

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Lovely staff made for a great stay. Go the extra mile to help. Solid clean modern hotel. Great location and not too expensive. Great place to sleep and recover from jet lag.

CAROLINE

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Room was spacious for 4 adults, 4 proper comfortable beds, spotlessly clean, staff amazing friendly, and helpful. Great location.

Caroline

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Check in was horrible. No hello. Just 'we are not doing check in yet, too early. Leave your bags' I understand rooms aren't ready and I am ok with that, but to greet people tha way is really bad service.

Victoria

with Partner

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location, clean, spacious room

Maleknaz

Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I have stayed at this hotel brand in several different cities, and overall it has consistently been a very pleasant experience. The property is well maintained, the atmosphere is nice, and the staff are genuinely friendly and helpful. During this particular stay, however, there was one significant inconvenience. The fire alarm went off, and shortly after that the water was shut down for the entire morning. Unfortunately, this meant that the late checkout I had paid for, specifically to rest and shower comfortably before leaving, became essentially unusable.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.