citizenM London Bankside

Great location near Tate Modern. Funky lobby design and compact room

Perfect place for a city stay

The rooms are compact but well thought out - bed being against the wall didn’t bother us as it was large and comfortable but the only gripe we had was the air con - had to request a fab in the end. The little fridge is a nice touch.

Personnel très sympathique et accueillant.

Good value. Clean. Good location. Comfy bed

Very limited amenities in room. No cups, kettle, ironing board etc. Very much a self serve experience.

The staff were wonderful and the highlight of my stay - friendly, helpful and fun to chat with. The bar (including food) is open 24 hours, which really saved us after we got out of the theater and most places were closed. The room was comfortable. The design makes the most of the small space (my friend and I each had our own room). I liked being able to adjust the lighting to my liking.

Great experience in a modern hotel - brilliant location, would definitely stay again

Clean Room, Very friendly staff

Excellent stay here. Well located for Borough Market, Waterloo and the Shard. Helpful friendly staff. Rooms are compact but have everything you need and are packed with Tech. Modern decor with a very chilled vibe about the place. Would definitely stay here again. Five stars.

Everything was great except the shower strength was not great, head of handheld was leaking water so made pressure quite weak

I have been a fan of this hotel chain for many years and I believe that potentially it’s beginning to show its age. I’m not sure whether it’s the recent buyout by the Marriott chain or just the age of the property but we had to move rooms twice due to the air-conditioning not functioning properly and in fact the first two rooms we had both phones were not functioning and the second room privacy screen was stuck slightly open so we would have had no privacy. Andreia was incredibly kind and helpful and dealt with the issues and even comped us breakfast and coffee which was very welcome. I hope they can get their electrical issues sorted as I really believe in what citizenM are about in terms of comfort and affordability

Great hotel I’ve used before room was clean and quiet However the faff to turn on the TV all I wanted was to watch the news we went down twice for help then were told to chrome cast sometimes make things simple A remote control an on and off switch and no QR codes

This was excellent value for money compared to other options in the area. The staff were so friendly and welcoming, it felt safe for solo travellers, the communal spaces were modern and fun and excellently maintained and the room amenities were superb. Will be staying here again

Great hotel, with friendly and helpful staff.

Good

The place was exactly what I needed . It was peaceful and quiet. The staff was nice and the room was clean.

😀

The team was great and made our experience outstanding in London. Everything was awesome.

while some of the magic has been lost since the Marriott transaction, it's still a fairly solid choice. The prices have gone up and the app is gone but the staff still great. Good coffee and breakfast.