DoubleTree by Hilton London Greenwich

Smooth check in process. Room was ready when we arrived at 2pm, which was really helpful. Room was clean and modern, with a nice view. Hotel was situated on a lovely street, it felt safe. Not forgetting the cookies they give you at check in. They are the best.

Perfect hotel for a night or two in London. Great location, polite and helpful staff and delicious food, at very reasonable prices.

This is my second time staying here .i requested the top floor as before as the veiws were beautiful and so was the room. Unfortunstely the condition of the room was poor .i paid to stay in the delux queen family room .Unfortunately the only thing delux was the price i paid for it . The walls had marks on it and the shower was grimy. Its a good job i walk with my cleaning products .The mini bar condist of water,sparkiling water a can of coke and a can of sprite. I stayed for 2 days and no coke or sprite on the second day . Had to call for housekeeping as my room had not been cleaned when we returned . On our last day we had not checked out as yet and there was maintenance being carried out on the 9th floor early in the morning .The rooms were being done. This hopefully explains the lack of care in the rooms However, knowing that the rooms were being repaired or refurbished why let them out ????. Also heads up if you are looking to book here and you drive book your parking in advance spaces are very limited .Also the bathtobes are very small .i am a size 12 and it did not fit. The breafast is ok .Really hope the rooms get sorted out .

Overall average hotel, good location for greenwich area. Restaurant & bar area nice. Rooms small

Great stay always!

Clean

The only things I don’t like it is the room too small .

Having booked a queen size deluxe room, I was surprised at how small this upgrade was. The rest of the hotel was fine, dining area was sufficient with a good choice of breakfasts.

Lovely hotel, great rooms and fab barcand restaurant

The guy at reception was very friendly the room was spacious I didn’t get much sleep as the room next to us was very noisy and was constantly in and out of there room and every time they opened there door my hotel door would rattle loudly almost as if someone was shaking it the bath robes had hair on them as if they hadn’t been washed hair in shower and two towels had red stains which I’m hoping was not blood but it definitely looked like a washed blood stain

Nice room with fab view. Good breakfast, very friendly staff

C

Lovely staff..kept checking we were ok. Our own fault for not mentioning and giving the staff chance to rectify an annoying door banging problem that happened each morning. Will also know to make sure that we’re not booked into a room with an adjoining door - we heard far more than wanted to. Otherwise would recommend this hotel for lovely staff, reasonable bar menu and convenience for railway routes into the city

Staff at reception, abrupt and not as pleasant as expected from Hilton brand

Good location, more Deptford than Greenwich, but a good hotel with car parking, chargeable, friendly staff, clean and comfortable. Quiet.

Amazing!! We stayed for new years eve. We were planning to go to the point to watch the fireworks but we had an amazing view of the london eye from our room so stayed in the warm!! Food was amazing, especially breakfast. Staff were all very helpful too.

We had a cracked window in our room which front of house we’re not aware of. They immediately offered to move us to another room

Lovely little hotel tucked away in a side street. Very relaxing.

I stayed with my husband as a pre new year treat. I have been to many hiltons and stayed in this onexa few years back and it isnt the same. Check-in was quick but routine and almost rushed not sure what happened to the cookie but this wasnt offered and had to ask about breakfast times most hotels advise you at this point. Additionally I would have been given the wrong room if I wasnt quick to correct what I had booked online. The room was ok a bit of a sqeeze for a king room but extremley comfortable bed. Down side is there was noticeable wear and tear and the shower was extremely dirty this didnt look as though it had been cleaned or maintained prior to our arrival so neither myself or my husband used this but instead used the bath. I did ask for a room with a view but overlooking the car park was not what I expected especially as there are other floors that would have catered to this. Breakfast was ok service seemed slow in replenishing this which put me off enjoying. Also not sure why on our first day someone barged in to check if thexroom had been cleaned to standard even when I asked wgo it was. Surely there would be another process to check this. All in all I am somewhat disaplointed as hiltons generally have a standard but I didnt experience it.

Friendly staff.