Haven Hotel

Hotels
7.8
/10
Pleasant
967 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly

Jayne

10.0
/ 10
Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.

James

10.0
/ 10
Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.
In the Area
See Map
161 Banks Road, Poole, England, BH13 7QL

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Haven Hotel is a good choice when you are visiting Poole. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Haven Hotel Address: Map & Location

161 Banks Road, Poole, England, BH13 7QL
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Exterior Haven Hotel
Exterior 2 Haven Hotel

Discover More About Haven Hotel

General


Near Sandbanks Beach

Location


When you stay at Haven Hotel in Poole, you'll be on the beach, within a 15-minute drive of Poole Harbour and Sandbanks Beach. This beach hotel is 5.2 mi (8.3 km) from Bournemouth Beach and 13.9 mi (22.3 km) from New Forest National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sandbanks Ferry Terminal - 0.1 km / 0.1 mi
Sandbanks Beach - 0.4 km / 0.3 mi
Studland Beach and Nature Reserve - 0.5 km / 0.3 mi
Dorset Area of Outstanding Natural Beauty - 0.5 km / 0.3 mi
Shell Bay Beach - 0.9 km / 0.5 mi
Canford Cliffs Beach - 2 km / 1.3 mi
Knoll Beach - 3 km / 1.9 mi
Compton Acres - 3.5 km / 2.2 mi
Branksome Chine Beach - 3.9 km / 2.4 mi
Branksome Dene Beach - 4.2 km / 2.6 mi
Alum Chine Beach - 4.7 km / 2.9 mi
Studland South Beach - 6 km / 3.7 mi
Poole Park - 6 km / 3.7 mi
Dorset and East Devon Coast - 6.7 km / 4.2 mi
Old Harry Rocks - 7.6 km / 4.7 mi

The preferred airport for Haven Hotel is Bournemouth (BOH-Bournemouth Intl.) - 18.7 km / 11.6 mi

Facilities


Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a seasonal outdoor pool.

Business Facilities


Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at The Point Restaurant, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Haven Hotel

Bar, Cafe and Lounge Haven Hotel
Bar, Cafe and Lounge
Swimming Pool Haven Hotel
Swimming Pool
Entertainment Facility Haven Hotel
Entertainment Facility
Fitness Center Haven Hotel
Fitness Center
Functional Hall Haven Hotel
Functional Hall

Things to Do

  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Haven Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Haven Hotel
84
Number of floors in Haven Hotel
4
Another facilities in Haven Hotel
Indoor pool, Outdoor pool, Sauna, Steam room, Pool sun loungers

Frequently asked question in Haven Hotel

What are available facilities at Haven Hotel?
There are top facilites at Haven Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Haven Hotel?
Check-in time at Haven Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Haven Hotel provide breakfast?
Yes, Haven Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Haven Hotel?
Haven Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Haven Hotel have?
Haven Hotel has 4 floors.
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More Reviews from Other Guests in Haven Hotel

7.8
Pleasant
From 967 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Haven Hotel

Number of reviews per page
20
40
Top reviews
Kulchorn
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very nice view and friendly staff
Geoffrey James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent Location, Scenery.
Barry
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, great breakfast, comfortable bed
Peter
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was terrible .we were told we would have courtyard view .we have stayed at Haven Hotel several times before over a few years always been really happy with our rooms.we were put in room 205 fully frosted window that was locked shut it was very windy outside we had to push tissue in it to stop it rattling .overnight there was a.continous load noise from a generator or something outside window we couldn't see out to see what it was.Also a dog was barking on corridor opposite for some time in evening .then a noisy group came in at 2-30 am didn't get any sleep at all.it was our wedding anniversary and my 80th birthday ,it was only for 1 night and I should have complained at time put up with it .I felt ill all next day because of the stress .we went on to stay at.Durley Dene hotel in Bournemouth for next two nights and it was lovely.not one problem .I just hope Haven look into this as it ruined our weekend we won't be staying there again
Read More
Judith
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Nick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Superb location
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
William
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
James
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.
Read More
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We liked where the hotel was situated on the beach at sandbanks
Darren
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The location is stunning, watching the chain link ferry going backwards and forwards
Nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Amazing sea views ,
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.
sue
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Jamieson
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Needs updating food was fair priced but under par
Tracey
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
Read More
Diane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Haven Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 967 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Haven Hotel

Number of reviews per page
20
40
Top reviews
Kulchorn
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very nice view and friendly staff
Geoffrey James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent Location, Scenery.
Barry
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, great breakfast, comfortable bed
Peter
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was terrible .we were told we would have courtyard view .we have stayed at Haven Hotel several times before over a few years always been really happy with our rooms.we were put in room 205 fully frosted window that was locked shut it was very windy outside we had to push tissue in it to stop it rattling .overnight there was a.continous load noise from a generator or something outside window we couldn't see out to see what it was.Also a dog was barking on corridor opposite for some time in evening .then a noisy group came in at 2-30 am didn't get any sleep at all.it was our wedding anniversary and my 80th birthday ,it was only for 1 night and I should have complained at time put up with it .I felt ill all next day because of the stress .we went on to stay at.Durley Dene hotel in Bournemouth for next two nights and it was lovely.not one problem .I just hope Haven look into this as it ruined our weekend we won't be staying there again
Read More
Judith
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Nick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Superb location
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
William
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
James
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.
Read More
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We liked where the hotel was situated on the beach at sandbanks
Darren
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The location is stunning, watching the chain link ferry going backwards and forwards
Nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Amazing sea views ,
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.
sue
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Jamieson
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Needs updating food was fair priced but under par
Tracey
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
Read More
Diane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Number of reviews per page
20
40