Hotel Shepherds Bush London

Hotels
8.0
/10
Very Good
383 reviews

What Guests Say About Their Stay

Christine
10.0
/ 10
Staff were friendly and helpful. Handy location. Room exactly as photos which was great. Good shower, room had lots of features ( safe, fridge, kettle). Pleasantly surprised at accommodation!
Angela
10.0
/ 10
Chap in reception was super helpful and friendly. Room and other hotel facilities were spotless
Ahmad
10.0
/ 10
Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
In the Area
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11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, Hammersmith and Fulham, London, England, W12 7JS

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Shepherds Bush London is located in area / city Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Shepherds Bush London

11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, Hammersmith and Fulham, London, England, W12 7JS
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Location


Hotel Shepherds Bush London is located in area / city Hammersmith and Fulham.

About Hotel Shepherds Bush London

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Shepherds Bush London is the right place to stay.

All facilities in Hotel Shepherds Bush London

Others Hotel Shepherds Bush London
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Microwave (shared)
  • Smoking area
  • Reception hall
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Garden

Transportation

  • Area shuttle with surcharge

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Shepherds Bush London

Important Note
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Hotel Shepherds Bush London
21
Number of floors in Hotel Shepherds Bush London
4
Another facilities in Hotel Shepherds Bush London
Laundry service, Welcoming drinks, Tours, Express check-in, Newspaper in lobby

Frequently asked question in Hotel Shepherds Bush London

What are available facilities at Hotel Shepherds Bush London?
There are top facilites at Hotel Shepherds Bush London such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Shepherds Bush London?
The standard check-in time at Hotel Shepherds Bush London is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Shepherds Bush London?
Hotel Shepherds Bush London is a 3.5-star hotel.
How many floors does Hotel Shepherds Bush London have?
Hotel Shepherds Bush London has 4 floors.
How many rooms are available at Hotel Shepherds Bush London?
Hotel Shepherds Bush London has 21 rooms in total.
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More Reviews from Other Guests in Hotel Shepherds Bush London

8.0
Very Good
From 383 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

8.8

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Traveler Reviews Hotel Shepherds Bush London

Number of reviews per page
20
40
Top reviews
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Handy location. Room exactly as photos which was great. Good shower, room had lots of features ( safe, fridge, kettle). Pleasantly surprised at accommodation!
Pasha
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was terrible! No window, dirty carpets, dirty sheets. The staff were very unfriendly specially night staff. Area is dodgy and even though by the tube station it’s very uncomfortable. If I didn’t have a dog I’d never stay here and don’t recommend to anyone.
Melissa
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chap in reception was super helpful and friendly. Room and other hotel facilities were spotless
Holly
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
James
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

bathroom door and skirting boards were chipped and need a coat of paint, the room was very very small and strangely laid out. Comfy bed and a decent shower though
Ahmad
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
Seth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
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Wai Kit
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Literally right next to the station. But the neighborhood is pretty bad, and very hard to park and offload if you travel with a car. The staff was nice enough to let me park at the front overnight though. Our room was in basement and doesn't have any windows. No ventilation in the room except a pretty weak AC. The loft was out of order and it was inconvenience to the elderly and when you need to carry your belongings with you. Overall the staffs are friendly and supportive but the amenities and location are not up there
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Nancy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing hotel. Freshly decorated. Very nice stay.
Tracey
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We were pleased with this hotel. Julia on reception was great, she gave us a bottle of cold water while we waited for our room to be cleaned. She was very friendly and informative. The room was small but it had everything we needed, bed was comfortable and clean.
amy
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal. At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room. We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up. I would stay here again however i wouldnt want to be in the rooms downstairs
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Lorraine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is superb. Very accessible to the tube station which is Shepherds Bush Market Station. As soon as you get off the station, turn left and you're there. Very clean and the room I booked was just right for our family of 4 adults. A/C is really good, just what I wanted. The only downside is that you can hear the guests from the corridor when they are going into neighbouring rooms. But in general, the location is good. About 15-20 minutes to King's Cross Station. The staff are all excellent and friendly. It was far more worth the price.I would definitely stay again.
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Allan
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
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Angie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Kyle
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were super friendly from check-in to check-out, sociable and helpful. As for the room, it’s good and had great air-conditioning. Is a bit small but to be expected for London and the price we paid. The soundproofing was excellent as we were a bit concerned about hearing trains, but didn’t hear a thing and was a good nights sleep. Bathrooms are clean and do the job fine. Again a bit small but nothing drastic, was a great stay. Still well worth it with an excellent location next to a tube station and also opposite shepherds bush msrket station. Would stay here again
Read More
sheila
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed in this hotel in 2022, and enjoyed it then, so that's why we went back we had the best time again at this hotel, it definitely ticks the right boxes for,, excellent service,, cleanliness,,and comfort, A massive Thankyou to the Staff for making us feel so welcomed, we will definitely come back, great central location for plenty of eating places and nice bars and restaurants,, we would definitely Recommend the Shepherds bush hotel and it's surroundings to all.
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Katalin
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location ,24 hours reception ,amazing staff :)
william
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There were dog barking in one of the room. The building looks rough
Number of reviews per page
20
40

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Others 4 Hotel Shepherds Bush London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 383 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Shepherds Bush London

Number of reviews per page
20
40
Top reviews
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Handy location. Room exactly as photos which was great. Good shower, room had lots of features ( safe, fridge, kettle). Pleasantly surprised at accommodation!
Pasha
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was terrible! No window, dirty carpets, dirty sheets. The staff were very unfriendly specially night staff. Area is dodgy and even though by the tube station it’s very uncomfortable. If I didn’t have a dog I’d never stay here and don’t recommend to anyone.
Melissa
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chap in reception was super helpful and friendly. Room and other hotel facilities were spotless
Holly
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
James
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

bathroom door and skirting boards were chipped and need a coat of paint, the room was very very small and strangely laid out. Comfy bed and a decent shower though
Ahmad
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
Seth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
Read More
Wai Kit
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Literally right next to the station. But the neighborhood is pretty bad, and very hard to park and offload if you travel with a car. The staff was nice enough to let me park at the front overnight though. Our room was in basement and doesn't have any windows. No ventilation in the room except a pretty weak AC. The loft was out of order and it was inconvenience to the elderly and when you need to carry your belongings with you. Overall the staffs are friendly and supportive but the amenities and location are not up there
Read More
Nancy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing hotel. Freshly decorated. Very nice stay.
Tracey
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We were pleased with this hotel. Julia on reception was great, she gave us a bottle of cold water while we waited for our room to be cleaned. She was very friendly and informative. The room was small but it had everything we needed, bed was comfortable and clean.
amy
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal. At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room. We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up. I would stay here again however i wouldnt want to be in the rooms downstairs
Read More
Lorraine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is superb. Very accessible to the tube station which is Shepherds Bush Market Station. As soon as you get off the station, turn left and you're there. Very clean and the room I booked was just right for our family of 4 adults. A/C is really good, just what I wanted. The only downside is that you can hear the guests from the corridor when they are going into neighbouring rooms. But in general, the location is good. About 15-20 minutes to King's Cross Station. The staff are all excellent and friendly. It was far more worth the price.I would definitely stay again.
Read More
Allan
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
Read More
Angie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Kyle
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were super friendly from check-in to check-out, sociable and helpful. As for the room, it’s good and had great air-conditioning. Is a bit small but to be expected for London and the price we paid. The soundproofing was excellent as we were a bit concerned about hearing trains, but didn’t hear a thing and was a good nights sleep. Bathrooms are clean and do the job fine. Again a bit small but nothing drastic, was a great stay. Still well worth it with an excellent location next to a tube station and also opposite shepherds bush msrket station. Would stay here again
Read More
sheila
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed in this hotel in 2022, and enjoyed it then, so that's why we went back we had the best time again at this hotel, it definitely ticks the right boxes for,, excellent service,, cleanliness,,and comfort, A massive Thankyou to the Staff for making us feel so welcomed, we will definitely come back, great central location for plenty of eating places and nice bars and restaurants,, we would definitely Recommend the Shepherds bush hotel and it's surroundings to all.
Read More
Katalin
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location ,24 hours reception ,amazing staff :)
william
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There were dog barking in one of the room. The building looks rough
Number of reviews per page
20
40