Leonardo Hotel Newcastle Quayside

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8.2
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Gillian

10.0
/ 10
Nice views over river Tyne. Room ideal for overnight stay. 10 minutes walk to Central train station. Ideal location for the Glasshouse and quayside.

Graham

10.0
/ 10
Had a fantastic customer experience from the Lady on reception who was extremely helpful with a situation I was in. It really helped me on my visit to Newcastle. Thank you

Lesley

10.0
/ 10
Our room was spacious, clean, had comfy beds and a wonderful river view. The staff were extremely helpful and friendly.
In the Area
See Map
South Shore Road, Gateshead, England, NE8 3AE

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Leonardo Hotel Newcastle Quayside is a good choice when you are visiting Gateshead. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Leonardo Hotel Newcastle Quayside

South Shore Road, Gateshead, England, NE8 3AE
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Lobby Leonardo Hotel Newcastle Quayside
Exterior 2 Leonardo Hotel Newcastle Quayside

Discover More About Leonardo Hotel Newcastle Quayside

General
Near Quayside

Location
With a stay at Leonardo Hotel Newcastle Quayside, you'll be centrally located in Gateshead, within a 5-minute drive of Quayside and St. James' Park. This hotel is 10.4 mi (16.7 km) from Beamish Open Air Museum and 0.1 mi (0.2 km) from BALTIC Centre for Contemporary Art.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

BALTIC Centre for Contemporary Art - 0.2 km / 0.1 mi
Gateshead Millennium Bridge - 0.3 km / 0.2 mi
The Glasshouse - 0.5 km / 0.3 mi
Quayside - 0.6 km / 0.4 mi
Live Theatre Newcastle - 0.8 km / 0.5 mi
Tyne Bridge - 0.9 km / 0.6 mi
High Level Bridge - 1.1 km / 0.7 mi
Castle Keep - 1.2 km / 0.8 mi
Northumbria University - 1.3 km / 0.8 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 1.4 km / 0.9 mi
Bigg Market - 1.4 km / 0.9 mi
Newcastle-upon-Tyne Theatre Royal - 1.5 km / 0.9 mi
Grey's Monument - 1.6 km / 1 mi
Central Arcade - 1.6 km / 1 mi
Genting Casino Newcastle - 1.6 km / 1 mi

The nearest major airport is Newcastle Intl. Airport (NCL) - 13.3 km / 8.3 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
For lunch or dinner, stop by Bar and Grill, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 203 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Leonardo Hotel Newcastle Quayside

Bar, Cafe and Lounge Leonardo Hotel Newcastle Quayside
Bar, Cafe and Lounge
Functional Hall Leonardo Hotel Newcastle Quayside
Functional Hall
Lobby Leonardo Hotel Newcastle Quayside
Lobby
Exterior Leonardo Hotel Newcastle Quayside
Exterior
Others Leonardo Hotel Newcastle Quayside
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Leonardo Hotel Newcastle Quayside

Important Note
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Green Tourism Program, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Leonardo Hotel Newcastle Quayside
203
Number of floors in Leonardo Hotel Newcastle Quayside
4
Another facilities in Leonardo Hotel Newcastle Quayside
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Leonardo Hotel Newcastle Quayside

What are available facilities at Leonardo Hotel Newcastle Quayside?
There are top facilites at Leonardo Hotel Newcastle Quayside such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Hotel Newcastle Quayside?
The standard check-in time at Leonardo Hotel Newcastle Quayside is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Leonardo Hotel Newcastle Quayside provide breakfast?
Yes, Leonardo Hotel Newcastle Quayside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Leonardo Hotel Newcastle Quayside?
Leonardo Hotel Newcastle Quayside is a 4.0-star hotel.
How many floors does Leonardo Hotel Newcastle Quayside have?
Leonardo Hotel Newcastle Quayside has 4 floors.
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More Reviews from Other Guests in Leonardo Hotel Newcastle Quayside

8.2
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Leonardo Hotel Newcastle Quayside

Number of reviews per page
20
40
Top reviews
Sandra
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location by the Tyne and next to the Baltic. Standard room, quiet and a good breakfast.
Alix-Jo
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Mark
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in a good location, and only about a 10 - 15 minute walk to the centre of Newcastle. Hotel had parking as well which was good. Hotel itself was clean and tidy. The beds were really comfortable and the shower very nice, but the rooms were a little tired and could do with a refresh. Still comfortable though. Staff were friendly and polite.
Read More
Theresa
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Gillian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice views over river Tyne. Room ideal for overnight stay. 10 minutes walk to Central train station. Ideal location for the Glasshouse and quayside.
Aleisha
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable stay, very comfortable beds, good tea and coffee selection, nice big TV, bathroom okay suitable for our needs, staff lovely, overall a pretty good stay. Managed to get parked okay but I can imagine that it would be difficult during peak times as only small in comparison to amount of rooms.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every thing
Anne
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking is 8.50 a day but you don't find that out until you check in. The furniture in the restaurant is stained and shabby. The paint in our unsuited had peeled.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our one night stay was good, room was clean, bathroom could do with a overhall, corridors to the rooms were a bit scruffy but otherwise had a comfortable quiet night with views over the river.
Nahida
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

At check-in, Neil on reception was rude and dismissive. He even threw our key card across the desk rather than handing it to us, which was not a welcoming start to our stay. The room was generally clean, although there was hair on the bathroom wall, which was disappointing. Both the bedroom and hallway had a lingering smell of old cigarette smoke, which I assume dates back to when smoking was permitted in the hotel. The breakfast was good value for the price we paid, and all of the other staff members were friendly, helpful, and accommodating throughout our stay. Unfortunately, the hotel itself feels tired and in need of significant refurbishment. The photos online appear to be outdated and do not accurately reflect the current condition of the property. In my opinion, this is closer to a 3-star hotel than its advertised rating. While I appreciated the service from the majority of the staff, I would not choose to stay here again. I will also be submitting a formal complaint regarding my experience with Neil on
Read More
David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quite middling. Rooms clean but showing their age. Car park small and a bit of a walk to an alternative.
ALAN
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is very dated .carpet on the bedroom floors which should be a thing of the past.There was no water in the rooms and charged at £2:95
Robert
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful,efficient staff & good location.
Graham
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a fantastic customer experience from the Lady on reception who was extremely helpful with a situation I was in. It really helped me on my visit to Newcastle. Thank you
Lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was spacious, clean, had comfy beds and a wonderful river view. The staff were extremely helpful and friendly.
Rachelle
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were not welcoming and in some cases quite rude.
Austin
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good
Andrew
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really good value, nice staff, spotlessly clean Excellent
Tania
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel used to be old Juries inn and desperately needs renovation. Stayed in 221 just filthy . Breakfast is ok but didn’t have much choice by 8 am
Robert
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Internet slow, tv poor
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Leonardo Hotel Newcastle Quayside

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Leonardo Hotel Newcastle Quayside

Number of reviews per page
20
40
Top reviews
Sandra
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location by the Tyne and next to the Baltic. Standard room, quiet and a good breakfast.
Alix-Jo
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Mark
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in a good location, and only about a 10 - 15 minute walk to the centre of Newcastle. Hotel had parking as well which was good. Hotel itself was clean and tidy. The beds were really comfortable and the shower very nice, but the rooms were a little tired and could do with a refresh. Still comfortable though. Staff were friendly and polite.
Read More
Theresa
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Gillian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice views over river Tyne. Room ideal for overnight stay. 10 minutes walk to Central train station. Ideal location for the Glasshouse and quayside.
Aleisha
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable stay, very comfortable beds, good tea and coffee selection, nice big TV, bathroom okay suitable for our needs, staff lovely, overall a pretty good stay. Managed to get parked okay but I can imagine that it would be difficult during peak times as only small in comparison to amount of rooms.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every thing
Anne
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking is 8.50 a day but you don't find that out until you check in. The furniture in the restaurant is stained and shabby. The paint in our unsuited had peeled.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our one night stay was good, room was clean, bathroom could do with a overhall, corridors to the rooms were a bit scruffy but otherwise had a comfortable quiet night with views over the river.
Nahida
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

At check-in, Neil on reception was rude and dismissive. He even threw our key card across the desk rather than handing it to us, which was not a welcoming start to our stay. The room was generally clean, although there was hair on the bathroom wall, which was disappointing. Both the bedroom and hallway had a lingering smell of old cigarette smoke, which I assume dates back to when smoking was permitted in the hotel. The breakfast was good value for the price we paid, and all of the other staff members were friendly, helpful, and accommodating throughout our stay. Unfortunately, the hotel itself feels tired and in need of significant refurbishment. The photos online appear to be outdated and do not accurately reflect the current condition of the property. In my opinion, this is closer to a 3-star hotel than its advertised rating. While I appreciated the service from the majority of the staff, I would not choose to stay here again. I will also be submitting a formal complaint regarding my experience with Neil on
Read More
David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quite middling. Rooms clean but showing their age. Car park small and a bit of a walk to an alternative.
ALAN
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is very dated .carpet on the bedroom floors which should be a thing of the past.There was no water in the rooms and charged at £2:95
Robert
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful,efficient staff & good location.
Graham
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a fantastic customer experience from the Lady on reception who was extremely helpful with a situation I was in. It really helped me on my visit to Newcastle. Thank you
Lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was spacious, clean, had comfy beds and a wonderful river view. The staff were extremely helpful and friendly.
Rachelle
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were not welcoming and in some cases quite rude.
Austin
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good
Andrew
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really good value, nice staff, spotlessly clean Excellent
Tania
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel used to be old Juries inn and desperately needs renovation. Stayed in 221 just filthy . Breakfast is ok but didn’t have much choice by 8 am
Robert
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Internet slow, tv poor
Number of reviews per page
20
40