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Monument by Excel Apartments
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Monument by Excel Apartments
Apartments
6.6
/10
Pleasant
46 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Lovely little apartment with all the amenities one could want.
A little noisy but possibly just because I’m used to somewhere so quiet.
Would have helped to have floor or room numbers on the doors off the stairway to make finding the room more obvious.
karine
10.0
/ 10
Service at check in was perfect. Quick and helpfull. Great large appartment great location. Overall greatvstay. Just no wifi....
Subi
10.0
/ 10
Stayed for 5nights. Very convenient location. No wifi so working holiday won’t work in this place. This is already conveyed in the booking but easily overlooked.
In the Area
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49 Monument St, City of London, Central London, London, England, EC3R 8BU
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49 Monument St, City of London, Central London, London, England, EC3R 8BU
Discover More About Monument by Excel Apartments
Location
Staying at Monument by Excel Apartments is a good choice when you are visiting City of London.
About Monument by Excel Apartments
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get precious and unforgettable moment during your stay at Monument by Excel Apartments.
All facilities in Monument by Excel Apartments
Others
Public Facilities
- Smoke-free area
- Others
Accommodation Policy & General Information in Monument by Excel Apartments
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of GBP 350 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Host has indicated there is a carbon monoxide detector on the property
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a security system
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
Hotel only accepts guests with minimum age of 25
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Available rooms at Monument by Excel Apartments | 9 |
Another facilities in Monument by Excel Apartments | Smoke-free area, Others |
Frequently asked question in Monument by Excel Apartments
What is normal check-in & check-out time at Monument by Excel Apartments?
The standard check-in time at Monument by Excel Apartments is starting from From 15:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Monument by Excel Apartments
Traveloka (1)
Other sources (45)
6.6
Pleasant
From 45 reviews
Cleanliness
8.0
Room Comfort
7.4
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Traveler Reviews Monument by Excel Apartments
Number of reviews per page
20
40
Top reviews
Simon
Business
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I stay in a lot of hotels but rarely (if ever) leave a review. However I feel compelled to do so for this booking as I ended up staying somewhere else (at additional expense).
The check-in process for this property requires you send a copy of your passport via a website I've never heard of before. I refused to do this and requested that my reservation be cancelled and to receive a refund which was refused/ignored.
Apparently, it is the 'policy' of the property despite the fact that I am a UK citizen and never been asked to upload a a copy of any ID documents before at any other property. The email containing the details of the check-in process was sent to me less than 24 hours before I could cancel and get a refund.
If you wouldn't be happy sending a copy of your ID to a website you've never heard of before for check-in purposes - then this property probably isn't for you either.
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Verified traveler
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely little apartment with all the amenities one could want.
A little noisy but possibly just because I’m used to somewhere so quiet.
Would have helped to have floor or room numbers on the doors off the stairway to make finding the room more obvious.
Glen
Business
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Poor service
Katie
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good value for money. Large and clean new studio, great location.
Sadly they don't have Wifi and no lift. I had to go up 4 flights of stairs!
paula
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Great apartment and great location
Angela
Leisure Family
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
No lobby. Just an apartment complex that you is hard to find and you need a code to access. Not easily accessible to contact someone for help. There was construction right in front of the room that we weren’t aware would be happening and weren’t notified prior to the loud noises and bangs. The elevator was out of order we had to drag our luggage up
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Zbigniew
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great place
karine
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Service at check in was perfect. Quick and helpfull. Great large appartment great location. Overall greatvstay. Just no wifi....
Judith
with Partner
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Water wouldn't drain in the ensuite sink, we had to remove a large wad of hair (not ours) to get the water to drain. The air conditioner leaked water which pooled around the toilet.
No WIFI. Would not recommend if you are arriving earlier then check-in or need to store luggage later then check-out as there is no facilities to do so (unless you pay)
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John
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Nice size property, located near to the Underground.
Subi
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Stayed for 5nights. Very convenient location. No wifi so working holiday won’t work in this place. This is already conveyed in the booking but easily overlooked.
Graham
Business
8.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Great location well equipped studio bit lack of WiFi means not a viable work option if you are planning to work and do kit have mobile data to link to
Also a concern were the tramps that congregate on the steps by the entrance
Gary
Business
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Place was easy to find, clean and very convenient
Suzanne
Business
6.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Great location for my office, but flat a little tired.
Andy
Business
6.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Spacious and clean apartment but very disappointed that there is no WiFi available
Stuart
Business
2.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Misleading information on booking information.
K
4.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
We ignored the negative views and booked this property due to it having a balcony, fantastic views and the space we wanted.
The checks following booking and the paying of deposit was annoying but we knew about it before we booked so can’t complain.
The good
Size of the property
The size of the balcony
Amazing view of the shard
The bad
Cleanliness
Dust and spiders webs and dead flys
Blood on the bath towel
Someone’s toe nail in the en suite
Bottle tops and other rubbish on the balcony
Stains on the sofas, rugs
The property clearly had not been cleaned before we arrived.
When we used the hairdryer it blew up and smoke was coming out of it
Issues happen and it’s how they are dealt with that make or break this. Unfortunately the property owners did not care. We were not given an apology or any attempt to provide cleaning or a replacement hairdryer. No acknowledgement of the issues or responsibility.
Only holding to their strict cancellation policy.
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Raul
Business
6.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
Lorries passing by wake you up at 5am
Babar
Business
10.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
Well located hotel with superb amenities. Warm and welcoming staff.
Lee
10.0
/10
Reviewed 176 week(s) ago
Expedia Group verified review
ITS WAS CLOSE TO MOST OF THE ATTRACTIONS
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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