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New Road Hotel
Hotels
8.6
/10
Very Good
912 reviews
What Guests Say About Their Stay
Hannah L
10.0
/ 10
I don't usually stay in the Whitechapel area but I thought I'd give it a try. I love the modern feel and yet staying true to the roots of the former textile factory. Great staff and service. Love the Yoga rooftop facility - plus each floor has coffee machines. I'll definitely stay again.
Mary
10.0
/ 10
What I’ve liked most are the kind, helpful staff. Our roomis clean & comfortable. Breakfast was good.
melanie
10.0
/ 10
Nice boutique hotel in vibrant local neighborhood. I would definitely stay here again
In the Area
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103-107 New Road, Tower Hamlets, London, England, E1 1HJ
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in New Road Hotel
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Per room per night (excl. taxes & fees)
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What's around New Road Hotel
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103-107 New Road, Tower Hamlets, London, England, E1 1HJ
Discover More About New Road Hotel
All facilities in New Road Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
Things to Do
- Romantic proposal packages
- Library
- Discounted Fitness Center
Food and Drinks
- Bar
- Breakfast
- Snack bar
Sports and Recreations
- Game room
- Billiard
Connectivity
- Free WiFi
General
- Banquet
In-room Facilities
- TV
Accommodation Policy & General Information in New Road Hotel
Important Note
- Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at New Road Hotel | 80 |
Another facilities in New Road Hotel | Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out |
Frequently asked question in New Road Hotel
What are available facilities at New Road Hotel?
There are top facilites at New Road Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Road Hotel?
The standard check-in time at New Road Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does New Road Hotel provide breakfast?
Yes, New Road Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in New Road Hotel
Other sources (912)
8.6
Very Good
From 912 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.0
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Traveler Reviews New Road Hotel
Number of reviews per page
20
40
Top reviews
Hannah L
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I don't usually stay in the Whitechapel area but I thought I'd give it a try. I love the modern feel and yet staying true to the roots of the former textile factory. Great staff and service. Love the Yoga rooftop facility - plus each floor has coffee machines. I'll definitely stay again.
Mary
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
What I’ve liked most are the kind, helpful staff. Our roomis clean & comfortable. Breakfast was good.
melanie
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice boutique hotel in vibrant local neighborhood. I would definitely stay here again
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel itself was lovely, as were the staff however the rooms are extremely poorly sound insulated from not only other rooms but the outside too. It was noisy… Constantly. All day, all night. And a road cleaner comes at 1am every day and it sounds like you’re going to be abducted by aliens.
Ian
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pretty good
Ian
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pretty good
Adrian
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I stayed 3 night ( Sun-Wed ) In Warehouse K was nice and quite a bit cold one night but there was a electric radiator in the room so that solved the problem.
Very friendly reception staff specially Olena who checked me in and checked me out , also stored my luggage after the check out as I needed a bit more time to see the Tower Bridge.
The area is also perfect you have busses that i recommend rather then going underground , for the views , and 10 min walk to centre, I recommend you take it early in the morning as traffic will get really busy or walk its not far.
See you guys soon.
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Shahiba
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good stay as always.
Jules
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Newly appointed so caught it at their best.
The breakfast was expensive @£19.95. It was delicious but thought it more worthy of a £15 price tag.
The continental buffet was only pastries and toast, no sign of meats and cheeses - necessary protein content.
Shahiba
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Easily accessible to central, good transport options, loads of halal food everywhere.
Christine
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
A great find. The quirky and cozy hotel close to the Whitechapel tube station made a great base for exploring the city. The reception staff were friendly and helpful and the room was a good size - unlike some of the branded budget hotels I have stayed in recently - and the bed was comfortable. The only minor complaint is I missed having a kettle in my room - the tea/coffee machine on my floor was out of order making it less convenient. I can also understand concerns about the frosted glass panels around the toilet wouldn't offer much privacy when sharing a room. Overall, I am very happy with my stay and will book again next time I'm in London.
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Sharon
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very clean hotel and rooms. Friendly and helpful staff. Super close to transportation - underground and buses.
stuart
Business
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Fantastic. Great customer service
Temitope
Leisure
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff was friendly
Jo
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Close to Whitechappel tube, funky room, roomy walk in shower, great value for money. Would definitely recommend if staying in East London
Bruce
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This Hotel is great, nice friendly staff. Food is Super.
Room nice and snug. No problems i would stay again.
adam
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Smashing hotel and great location
Carlos
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I had a really nice stay at the NRH, everything in the room was clean and the location was conveniently close to the train stations. I would stay here again.
Amin
Business
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
nice building. Rooms were small but they were fine.
Antonio
Friends and Family
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
I stayed in room 102 at your hotel last night. I am writing to formally lodge a complaint regarding misleading information on your website and the unsatisfactory experience I had during my stay.
I specifically chose your hotel based on the claim that the room would be soundproofed, which was a major factor in my booking decision. However, this information turned out to be completely false. Both my wife and I were unable to sleep due to the lack of sound insulation in the room. Throughout the night, we were disturbed by the sounds of ambulances passing by, car alarms going off, and conversations from people walking outside, all of which made it impossible for us to rest.
As a result, I feel that I wasted £120 on a room that did not meet the basic standards I expected. This not only ruined our night’s sleep but also impacted our plans for the following day, as we were too exhausted to carry out our activities.
Considering the significant inconvenience caused, I believe it is only fair to request compensation for the distress and poor experience I endured.
I would appreciate it if you could offer a resolution that reflects the disappointing nature of this stay.
I look forward to hearing from you soon.
Best regards,
Antonio Mendes
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Number of reviews per page
20
40
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