New Road Hotel

Clean and smart looking hotel, easy check in and rooms were great. Would suggest that if getting back late at night tube station to hotel is best done via an uber. Aldgate about a mile walk

The hotel is not as far out as one might think with Whitechapel tube giving fast access to Tottenham Court Road and the 15 and 205 buses connecting with Aldywch and Marble Arch. The area is safe and with great food options and full of real Londoners not American tourists! The hotel breakfast was of a high quality and the room very comfortable. Tea and coffee is from a machine on each floor and there is a vending machine on one floor as well as a nice roof area on floor 4.

We chose the hotel initially sight unseen but based on reviews, and we were more than satisfied. Our room was just enough for our needs- king sized bed, bathroom with essentials, and quiet at night despite being in a busy London neighborhood. The staff at the hotel was fantastic- if we needed something extra it was always providers. Our room was always cleaned every days. We tried the bar, the in house restaurant (SPECTACULAR SUNDAY ROAST!!!!!) and had a great fryup on our last day there. Great hotel for your money. Beautiful design aesthetic!

Quirky hotelnice stay but in a very run down suberb of london

I only stayed in the hotel for one night while travelling through London but it was fantastic. Both members of staff on the front desk could not have been more helpful, the room was spacious and in immaculate condition with a fantastic shower and a very large comfortable bed. I like the added touch of the games room with free to use pool table and arcade machine along with the free coffee machines dotted around the property. I would highly recommend this hotel and I will be using it again on my next trip to London.

Staff were very friendly and accommodating, enjoyed dinner at the chophouse. The room itself was pretty basic (no side tables near bed, no mini fridge etc) The mattress had a tendency to slide away from the headboard without much movement. The room was very clean and it was nice to have access to a hot tub. Wouldn't personally describe it as a boutique hotel and wouldn't say it was well worth the money but no major complaints

Very clean and modern hotel with enough space for two in the smallest room. Well located for exploring east London and reasonably priced. The only thing I would mark it down for is the breakfast. I ordered the vegan breakfast and it was really quite unpleasant, including an unseasoned block of tofu (never seen that before at a restaurant!) and the veggie sausages were just mashed potato, carrots and peas. Also didn't have any non-dairy milk at the coffee station. Hopefully these are things which can be improved easily as it was otherwise a good hotel.

Close to the underground, quit rooms. Staff nice and welcoming. The shower had stained glass, worked for us as a couple, but won't work for a family. Too fee shelves, no dresser or cabinets, no fridge. Overall we enjoyed our stay

Amazing hotel, staff we're very friendly and my room was very clean. Would definitely recommend!

A great little find. Nice lobby for hot desking, friendly staff, nice room, comfortable bed. Did not eat there or use the bar. Lively local area :-)

We had a lovely stay, the staff were helpful and friendly.

We really enjoyed our stay at this hotel. It was exactly as pictured, stylish - featuring exposed brickwork, black accents and plenty of character. Everything was clean, the staff were friendly and welcoming, and the location was excellent. Being so close to Whitechapel Station made getting around London incredibly easy. It also offers fantastic value for money compared to many other hotels in the city. There are just two small improvements that would make the stay even better. Firstly, having a mini fridge in the room would be really useful, especially for storing food or drinks after a day out exploring the city. Secondly, the shower could benefit from a glass screen or door. While the open-plan design makes the bathroom feel more spacious, it also means the floor gets soaked after every shower and stays wet for quite a while, making it inconvenient to use the toilet afterwards. Because of these two minor issues, I can't quite give it 5 stars, but it's still a well-deserved 4 stars. Overall, we absolutely loved our stay and had a fantastic trip. We'd happily stay here again and would definitely recommend it to anyone looking for a unique, well-located hotel that offers great value for money.

excellent

An excellent hotel - I will definitely be back!

The bathrooms are a glass box. The shower sink and toilet are all together in a very small room which was awful because it stank and the room never got dry, brushing your teeth felt like going into a public pool with a cold soaking wet floor always. The area is also not nice. Convenient for transit but not nice

Lovely hotel. Good food. 5 min walk from Whitechapel station so good links into the city. Comfy bed. Lived the hot tub in our room. Thank you for a lovely stay.

Clean,tidy ,friendly staff

Over and above expectations in terms of amenities and quality of furnishings . The only thing that would make it perfect would be kettles in rooms instead of tea and coffee stations on each corridor . Tea and coffee lovers like a proper decent cup of tea or coffee just how they like it in a proper cup/mug and pre packed disposable cups with portioned dried milk etc will never cut the mustard and try carrying two hot paper cups and getting in out of a room with swipe card !

This hotel is amazing! Staff are so friendly and welcoming. The hotel and rooms are very clean and welcoming. We did not eat in the restaurant but it looked nice. I can highly recommend this hotel and would definitely stay again.

The hotel looks nice and is styled well, and it’s in a good location (albeit on a loud street), but it wasn’t very clean. The sheets in the room were dirty, there were visible stains on the bottom sheet and hair all over the pillows and duvet covers. Not what you’d expect.