8.6
Very Good
From 973 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews New Road Hotel

Number of reviews per page
20
40
Top reviews
Richard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is amazing close to the tube. Area around is just OK
Alexandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay! The breakfast was good, the location is convenient for the tube and the hotel itself was clean and quiet. Definitely recommend!
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a beautiful and comfortable hotel. The bed was a dream, so soft. It’s very close to trendy shopping and dining. Our shower had a maintenance issue the first night and it was dealt with immediately by the very attentive staff.
Simon
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel in busy area
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, warm, cosy, clean and all you would expect. Staff were helpful, breakfast was fabulous and the drinks were not extortionate. Recommended
Brian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was nice and clean, and really nice products (shampoo/shower gel) The shower was a wet room with the toilet as well, which made it a tad uncomfortable after having the shower, it didn’t drain away very quickly, as I found out in socks. The staff were super friendly and helpful and the location is great, awesome local market round the corner, which lots of various Asian food, which smelt unbelievable walking through, arguably, walking around the area was the safest I’ve felt in London, it wasn’t until we were on the tube, and across from the people attending the right wing march, that we fled uncomfortable. Go figure. Anyway I’d absolutely a stay here, the only gripe was the wet room, but there really isn’t much they can do about that :)
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Blair
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved it & especially the rooftop
Gracie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location for staying in London for the night. Walkable to Brick Lane and Whitechapel station is only a 4 minute walk away so great for accessing London. Area is safe.
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wow what a beautiful boutique hotel. The bed was huge and very comfortable, had a great night sleep, the room had air conditioning so the temperature was always nice. Great wet room shower including all top quality body and shampoo/conditioner. The food, we had breakfast and dinner was spectacular, cooked perfectly. All the staff were excellent, professional, very friendly and helpful. The hotel including rooms and all areas is beautiful, all work, design and style are of a very high standard. We thoroughly enjoyed our stay and would highly recommend staying there. Thank you to all for making our stay so very enjoyable. Look forward to coming back. Access around London is very easy the hotel is about 5 min walk from Whitechapel station, there is a huge market outside the station.
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Lee
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is ok £50 is instantly taken from your account on arrival. Unfortunately you are obviously not trusted. I am not sure why this is taken, with my work I stay in many hotels and it is only certain hotels in London who do this. No kettle in the room either, again it is a London thing. You need to venture out of your room to get a hot drink in a paper cup. If people steal things then the good customers should not be punished with £50 deposits and no kettles. I left yesterday and still have not received my £50 back, yet it was taken out of my account Instantly. The hotel is fine apart from the above
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Marta
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice staff.
Dorota
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice hotel close to Tower bridge (15-20 minutes walk) The rooms are nice, pretty new but small. We had a Warehouse k, and barely had enough space to put our suitcase. However, they are clean and modern, and was what we needed for our London visit. The breakfast is included and very good The staff is very friendly. The hotel is also walking distance from the metro, but it is not the nicest neighbourhood.
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Gary
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We booked this trip as an anniversary experience we decided to go for the most expensive room which had on paper a beautiful little balcony, however on check in the room had an atrocious view from the balcony looking into a derelict building. I wouldn’t have minded if there was a price difference but there wasn’t. The room itself was very modern and arty, although the bed was a little hard. I find it difficult to criticise as the area is clearly being gentrified but I was really disappointed with what I got for nearly £300
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Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is a no frills hotel, ideal for a stopover. Lovely helpful staff. Rooms very clean, neat tidy and functional.
Anna
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff were really friendly, the hotel room was clean and modern. There were no tea m/ coffee facilities in the room, but there was a communal area on 3 floor with a coffee machine. A bottle of water would be nice in the room, however.
Randy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is beautiful in the neighborhood can be appear unsafe however it's a strong muslim community. The beds are loft style so you need to be aware of that for a single business traveler excellent and for two people excellent lots of power and good Internet connection. pretty great amenities library and work area to work plenty of power. excellent and courteous staff willing to do whatever they can to make you feel welcome and accommodated.
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Marquitta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was fairly new, clean and modern. The food was delicious, I loved their mocktail menu. The staff was super friendly.
Chynell
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was no where to unpack my beginnings, and only 3 hangers in the room. I had to literally live out of ny suitcase for 4 days. And just no room anenities to do anything. I understand how they are trying to sace space and money BUT having one iron and ironing board for the entire hotel to use is a bit rediculous. No tea kettle in the room!!!! Its London for crying out loud. Coffee and tea station on each floor with only instant cofee.
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Richard
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great staff, always welcoming, friendly and helpful.
Richard
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I have stayed in this hotel on many occasions and it never disappoints. Lovely spacious rooms and friendly staff.
Number of reviews per page
20
40