8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews New Road Hotel

Number of reviews per page
20
40
Top reviews
Baron
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The price is atrocious considering its in the middle of a s*** hole. Only stay here if you are desperate for sleep near the hospital.
Bruce
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Hotel is great for either short or long stay. Good staff and excellent food. Not far from the Tubeline. Room nice and cosy.
Toby
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location
Christina
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good stay, would go again. Easy access to Elizabeth line but there's not much else in the immediate area in terms of restaurants and bars. So it's a good job the hotel restaurant and bar is great! Had a lovely meal although it was on the pricey side, nice cocktails too. Room was small but comfy, very clean and nice bathroom and products. Would have been good if there were hot drinks and water in the room, you have to go into a separate room down the hallway for hot drinks, and there's no milk. Water is £1.50. Other than that, it's a nice hotel and would stay again.
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Aaron
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room spotless and staff really friendly, breakfast was good but suggest you go early. Street noise is quite bad but obviously not alot hotel can do
Colin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff helping to sort an issue we had.
Russell
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room, no frills but nice and good shower. Breakfast - had to go out and buy some elsewhere it was that bad
julia
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room is clean and freshly decorated. The main thing that could be improved is the lighting! The lighting in the bathroom is harsh, at an angle which is useless for looking in the mirror. The lighting in the bedroom is slightly better but still harsh.
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was fine, balcony area a bit sad and type of material on outdoor seating made them unusable in winter months as always wet. Heating broken so several portable fans/heaters provided. Not the best way to be warm! Restaurant was very good, luggage store easy to use, staff generally helpful.
Marisa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Worst hotel experience I’ve had. I believe that they hire rude male staff as a requirement.
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Did not have breakfast but menu looked good
Arun
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Spot
Darren
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Couldn't fault my stay, room was perfect for what I wanted. Nice big TV to watch the snooker and shower was powerful. Room was clean and tidy.
SYED
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was really nice & staff were friendly. However, would have given 5 stars, but for a few small amenties that were lacking.
Tamika
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This tucked away hotel was such an amazing experience. The staff were super amazing during my entire stay specifically Olena. The hotel is super clean and the bed is super comfortable and cozy. The showers are nice and clean. The hotel has nice touches that I never experienced in America that make it super cute. There is an ironing room on the 3rd floor which is brilliant and free coffee stations are located on each floor. The second floor has an amazing library/quiet room to work. The 4th floor has a gym and hot tub. The hotel is located within walking distance of the whitechapel train station. The hotel has a nice restaurant "Mr. White's English Coffee that we had a great dinner at. The staff were just as wonderful. A waitress "Nicoletti" not sure of spelling was super nice and cute and did an American accent as a girl named "Tiffany" hilarious. Full transparency, when I arrived at night, I was a little skeptical because it felt like the Bronz or Queens but the area is super safe and everyone was very nice. Its was about a 20 minute walk to Tower Bridge which is a must see. If you are a first time visitor, I would do the bus tours on the first day to get a feel of the areas. Borough Market and Camden Market are a must.
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Rafik
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Verry bed
Kathryn
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The reception staff were incredibly welcoming, friendly and helpful. The restaurant was a pleasant environment for meals.
Tom
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were very nice. Room was great and kept tidy. Recommended 👍
Tracey
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room , friendly reception staff
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room and amenities were superb
Number of reviews per page
20
40