Notting Hill Gate Hotel

Great location/ excellent service

Room wasnt anything like the pictures, some staff were helpful others not. Hot water the first night but nothing for the next 2 days reception said they couldnt get it fixed in such time.

There was 3 separate mouse traps in our room as well as in the halls, the beds were not a standard double they were smaller, and the pillows were as hard as a rock. The night we arrived after travel there was no hot water to have a shower and the wifi kept kicking us off. If I would have paid directly to the hotel it would have been half the price it was on Expedia, had I known how cheap the hotel was I would not have booked it as it isn’t the standard we usually look for. The staff was extremely pleasant and even had an umbrella for us to borrow, I hope the front desk men try to find jobs at better hotels and shame on Expedia for advertising this place to be something it is not, I was worried a mouse was going to run across my face all night.

Friendly staff Excellent location

It’s a great place to stay

Basic. Served it's purpose.

This was the worst hotel experience I have ever had. I will not call what I was checked into a room. It was a cupboard at best with a metal cot wedged into it purporting to be a bed. There was only room for one person to stand and I had to remove my ruck sack before I could shut the door. To use the loo you have to squeeze past the sink and there was nowhere to dry off if you used the shower, other than in the shower. I immediately asked to be upgraded to a proper room, but was told there were no rooms available. I left to find another hotel but came back to let the receptionist know and tell them what I thought. At no point was I offered a refund, even though the receptionist obviously knew how poor the service being provided was.

The rooms are mediocre, they could definitely use some upgrades.Some higher quality beds, and just overall a step up. Hooks to hang things. Staff was quite fantastic overall.

I booked a small room , so even when i saw that the room was the size of the closet i didnt mind but it was dusty , the sheets unclean with hair on them and there were a weird smell moist and humidity also the biggest problem was that the room was on the stairs right next to the reception with 0 sound proofing so i expected that a sound of a coming guest was going to wake me up a few times but i didnt expect that the receptionist was going to have a video call till morning hours. Maybe other rooms at this hotel are better but i had a terrible stay

Small room for 3 to share. Was expecting 3 single beds but given a small double and a single. Room near reception so disturbed by noise of front door during the night.

Room was great. Close to everything

The stay was great.

Room was tiny but okay for me as a solo person

Small room, rude staff, sketchy keycard policy where you need to handover your room key to the receptionist whenever you leave the hotel premises

clean basic room perfect for my needs

Room was clean, we had nice room at the front with balcony, staff friendly. Beds comfy. Towels were changed everyday, would suggest this should be optional, to save unnecessary cleaning. The reception area was a bit messy, lots of laundry lying about, could just do with a tidy up down there ! Great location lots round about restaurant wise, coffee shops too.

Maybe I just got unlucky with the room that I was in. My room (26) was a small single, small being the most generous use of the word small ever. Fortunately I’m no taller than 5’8” - if you are and end up in this room I guarantee you that you won’t fit.The single bed just about fitted into the room and if I’d had a suitcase it would’ve had to have gone in the shower. There was a small 2 drawer cupboard that I didn’t open but everything that I put on top of it had to be unstuck for me to pick anything up. I just about managed to navigate the 1 pillow bed but it most definitely wasn’t the best night in a hotel that I’ve ever had. The TV didn’t have any programmes available as there wasn’t any signal to serve it. Bizarrely though I had to leave my room card at the reception whenever I left the room. Friendly enough staff but I won’t be returning here.

Close enough to the underground to get where you need, cheap enough if just using for a crash pad to explore from. Few nice breakfast places close by

Friendly personal

Our stay at the Notting Hill Gate Hotel was great.The location was excellent.- especially when needing to get to Heathrow during strike action which closed all underground stations. Although we didn't have a window we could look out nor open, we had an A/C unit which kept the room comfortable. The bathroom was newly renovated and the shower was wonderful. They also provided us with fresh towels every day which was unexpected but appreciated. I would definitely stay here again on another visit.